It has great scrubbers that helps gets the smell out of carpet. I like the wand that allows you to pretreat the pee or poop. Overall, it's solid and it's the worth there money if you buy it directly from them because their customer service goes above and beyond.

I have cream carpeting and two pets that dislike beds and chose to sleep on the carpet. Needless to say this machine makes it so easy to clean the carpet, and it works the best out of all the others I have had over a lifetime. I also love your carpet shampoos'.

My carpets have never been cleaned so well. I was truly impressed with how clean and easy this machine does such a wonderful job. I would buy it again. I have two dogs and running in and out of the house on the carpet very dirty. When I used the machine and the cleaning supply they gave me they came out without any marks. Like new carpet. I am so happy.

I really loved this product for about a month, then the soap dispenser started leaking very bad, occasionally after cleaning it after using it the dry only cycle will stay on so have to let it set for several days, the spot wand clogged and took me a very long time to unclog it, the front part that cover ls the brushes shifts easily during use which then cause the machine to act as though the dirty container is full so then i have to shut it off remove front and readjust it ans start again and this will usually happen within a hour prob 5 times. I normally love the Hoover brand but this shampooer has been a MAJOR headache!!.

I've had this for about two weeks and I'm absolutely glad I got it. This smart wash pet complete carpet cleaner is the best thing that happened to my house. I love that it gets the pet hair and pet smell up. The stains that I had on my carpet it brought all of them up. I like that this shampooer is easy to use and it's light. It is very good quality. I also like that it's easy to use on my furniture. I would recommend this to anyone it's amazing.

I love the look of this machine. I bought a Hoover since I had a Hoover previously. Though that former machine only lasted 2 years (a little less), I thought I would give it another try. I liked the way the other one handled. The former machine developed a leak in the water tank. I think a leak would be an understatement, the entire water tank emptied onto my living room carpet. Anyway, I went back and forth and forth and back between Bissel and Hoover. When I first got this machine, I was pleased as punch. It was pretty, I loved the handle that came off to treat spots, loved the way my carpet looked after use. The machine is now less than 4 months old. The solution tank is now leaking much the same way the water tank leaked. We have attempted to reseat the small solution tank in every which way and a steady leak of solution drips out from the bottom of the machine. I have contacted Hoover and we will see how this is resolved. But for now, I am disappointed and wishing I had gone with Bissel. I gave Hoover a second chance. Hopefully, they can make me glad that I did by ensuring that I have a working product. I have 2 dogs and 1 leaky old cat. I need a carpet cleaner that works and stands the test of time and stands up to product reputation. Thanks for listening. Elizabeth M. RN

I got this a vouple weeks ago and finally had the chance to clean my carpets and I am amazed how easy it was to clean my carpets . It was so easy and it got up all the little stains that my puppy did while we was potty training him . Just pull foward to clean and and backward to dry it . And the wand is amazing . I cleaned my chair that was a couple years old and it looks like it did when i first got it . This is a great cleaner .

I am thrilled with this vacuum.I never realized how dirty my carpets were until I used this.It is very easy to use. The parts disassemble easily for cleaning.I love that is is automatic.You can clean around two rooms with a full tank.For the value this product is definitely worth it.

I was very worried about buying this. I highly recommend buying one the amount of dirt it pulled out was insane and my carpets were completely dry under 3 hours. My friends are already asking to borrow mine till theirs comes In. Thanks Hoover I'm one happy customer

The spot chaser is only 1 time using then after that can't use anymore....dead, fully dead