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Customer reviews for Hoover SmartWash Pet Automatic Carpet Cleaner with Pet Tool for
Hoover SmartWash Pet Automatic Carpet Cleaner with Pet Tool
4.6 out of 5 stars
stars935 ratings933 reviews
  1. 5 stars81% (754)
  2. 4 stars10% (89)
  3. 3 stars3% (27)
  4. 2 stars2% (16)
  5. 1 star5% (49)
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Showing 851-860 of 933 reviews
Apr 5, 2020
Hiba1218
5 out of 5 stars review

Obsessed with this carpet shampooer!

I'm completely in love with this carpet shampooer! I have a husband, 2 kids, and a dog. Everyone here thinks they can just basically make a mess on the floor now because this shampooer takes every stain out! I've had stains that were there for years come out after 1 use. I have allergies and my newborn loves to be on the floor. So having a clean carpet is very important. I have been paying a company come every month to shampoo but I've actually got better results doing it myself with this shampooer. It's extremely light and takes no time to set up. The trick is to first use hot water and go over your carpet. Then use the stain concentrate. Then follow up with cold water to remove all soap. If you do that then your carpets will look, smell, feel brand new. The shampooer does come with attachments to do your stairs and or furniture. You will not be disappointed with this shampooer. It gets our hair and dirt that you can't see normally. My dog and I both shed and this pulls up everything! I feel so much more comfortable with having my baby on the carpets now.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Jun 4, 2021
Markie
5 out of 5 stars review

Absolutely Yes!

We live on a small homestead and have 3 dogs that are constantly in and out. this machine has surpassed all of the other ones we have purchased in the past! My only (personal) complaint is the lack of the traditional trigger to release the water. I love the concept but I am personally having a hard time adjusting, haha! The hose is amazing too! I shampoo the furniture and this baby has really great suction!

Review from walmart.com
Helpful?5XO1682SH6ZL13967705211
Jan 16, 2024
Angel
3 out of 5 stars review

It works good

I had recently bought a vacuum that I was sold on for my dog's hair and when I saw the carpet cleaner. I knew it was going to be a great product. I sat on the cleaner for about 2 months before. I actually started using it and when I used it. It only lasted three carpets by the fourth carpet the cleaner No longer works the components on the spinners wore out and it didn't work anymore.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
reply from hooverpwr

Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash PET Complete Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team

Dec 17, 2023
Could be better. Also there
3 out of 5 stars review

Great features but not perfect

I bought this because it offers lots of cool features. However, some of these features are more restrictive than helpful. For example, push forward and it washes. Then pull back it dries. The problem is trying to work a stain out. You sometimes need a good wash before you can dry it. Instead going back and forth ends up getting part of the stain out and drying the rest of the stain into the carpet. It has a button for "dry" only but doesnt have a button for "wash only". Sometimes you need a deep cleaning before you dry it. This isnt for deep cleaning stains from kids and dogs. If it did, i would be a perfect shampooer. Unfortunately now that i have used a few times, i can't take return it. I am now forced to buy another shampooer to get the remaining stain out of the carpet.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
reply from hooverpwr

Thank you for taking the time to share your feedback regarding your SmartWash PET Complete Automatic Carpet Cleaner. We are sorry to hear that you are not completely satisfied with your purchase. We will ensure that these comments are forwarded to the appropriate department. If you require additional customer service, please do not hesitate to contact us at Hoovercustomersupport@ttifloorcare.com so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team

Jan 24, 2023
Missey
5 out of 5 stars review

I would definitely I would definitely buy this product again

I bought this Hoover smartwatch during the pandemic and I love it it's the best carpet cleaner I've ever had the only thing is is I loaned it out to a friend and it came back broken but the good thing is is I just ordered the part that she broke thank God because I don't know what I do without my Hoover smartwatch

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Dec 12, 2023
Nanc
5 out of 5 stars review

Love this Carpet Shampooer!

Tried it the same day that I received it. It was easy to assemble and operate.This machine is such an improvement from my 6 year old machine. The pretreat solution in the wand is great and now I don't have to carry around a squirt bottle to treat stains. The carpet cleaner does an amazing job of cleaning up the dirt and debris that my 2 dogs bring in from the yard, as well as their daily slobber. The best feature is the "dry button" which insures you have all the solution extracted from the carpet. Love it!

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
May 8, 2023
Mommabear
1 out of 5 stars review

My smart wash pet complete

My machine has a Year's use and rarely been used and it stopped working Midway through cleaning my carpets. Not very happy as it was expensive and if it doesn't get fixed I'm really going to be upset can't seem to get a hold of anyone to help me I did everything possible by the instructions on how to use it with the proper shampoos and everything and always kept it clean after use don't understand why my machine stopped working completely

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
reply from hooverpwr

Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash Pet. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team

Oct 5, 2020
Hurttmom
5 out of 5 stars review

Great Carpet Cleaner

When my husband saw the infomercial and had me order the carpet cleaner I was very skeptical. Things on infomercials never work as well as they show on tv. Until now! This is a great carpet cleaner. So easy to use and sucks up so much dirty water you will be amazed. I love this machine!

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Apr 6, 2020
rabbitsbabe35
5 out of 5 stars review

brand new

I bought this to clean my floors. my animals shed everywhere especially the dog. I want to be comfortable in my own home. It is easy to use and works well . the machine is easy to push and move around . I can lift the tank and fill it with the cleaner quickly. I only had to go over the floors once .

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Apr 1, 2020
Gjrunner
5 out of 5 stars review

Great product

I got this a few weeks ago. It is amazing! I love it. I have a dog and needed a good carpet cleaner. This works so well. It is so easy to use and cleans my carpets so well, I am very pleased. I like that the machine automatically mixes the water and solution. Also, I don't even have to use a trigger to dispense the solution because the Hoover smartwash does it automatically. Love it!!!

Review from Hoover
Helpful?5XO1682SH6ZL13967705211