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Customer reviews for Hoover SmartWash Pet Automatic Carpet Cleaner with Pet Tool for
Hoover SmartWash Pet Automatic Carpet Cleaner with Pet Tool
4.6 out of 5 stars
stars935 ratings933 reviews
  1. 5 stars81% (754)
  2. 4 stars10% (89)
  3. 3 stars3% (27)
  4. 2 stars2% (16)
  5. 1 star5% (49)
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Showing 841-850 of 933 reviews
Dec 29, 2023
Deep
5 out of 5 stars review

Good product

Easy to use and very handy product ever . I would like to try another Hoover product because its result is amazing and nice spot cleaning ...............................................................................................:...:::;,...........................::::::.................

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Dec 4, 2021
MA
1 out of 5 stars review

Too many design flaws

The motor burned out within 1 year The belt for brushes break every 1-2 months The treatment gun doesn't spray (but you can hear the motor) No easy way to dump the waste liquid (it's really annoying!) Basically, it looks nice, seems to do the job well when it works but overall it really really is a bad design.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
reply from hooverpwr

Hello MA, Thank you for your feedback on the Hoover SmartWash Pet Complete Automatic Carpet Cleaner. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you! The Hoover Team

Apr 6, 2020
Kendrabug28
5 out of 5 stars review

Best carpet shampooer

I've had this for about two weeks and I'm absolutely glad I got it. This smart wash pet complete carpet cleaner is the best thing that happened to my house. I love that it gets the pet hair and pet smell up. The stains that I had on my carpet it brought all of them up. I like that this shampooer is easy to use and it's light. It is very good quality. I also like that it's easy to use on my furniture. I would recommend this to anyone it's amazing.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Aug 21, 2021
Lilli in Texas
5 out of 5 stars review

A must for every household that has a carpet or rug.

I just used my new Hoover Smart Wash this evening on my living room large area rug. It was very easy to use. I washed, rinsed and then dried the area rug with the heat-dry feature. The rug is still damp after an hour, so I am letting it dry for several hours before replacing furniture on the rug. The machine is as easy to use as a vacuum cleaner. A bit heavier, due to the water tank, but still very easy to maneuver! I am in my 70's, and it was a breeze ! Very happy with this product. My 8 year old rug looks brand new !

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
May 12, 2021
Me
2 out of 5 stars review

I would not recommend buying this product again

I have used this product to clean carpets and upholstery. It cleans well but is cheaply made of 75% plastic, the suction nozzle broke after two months and the pretreat wand broke after 3 months, and the rotating attachment for spot cleaning broke after 1 month. Sadly no warranty past 30 days like most brick and mortar stores offer. NO replacement parts available anywhere. Dont waste your money!

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
reply from hooverpwr

Hello, Thank you for your feedback on the Hoover SmartWash Pet Carpet Cleaner. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you! Matt - Hoover Team

Jun 4, 2021
Markie
5 out of 5 stars review

Absolutely Yes!

We live on a small homestead and have 3 dogs that are constantly in and out. this machine has surpassed all of the other ones we have purchased in the past! My only (personal) complaint is the lack of the traditional trigger to release the water. I love the concept but I am personally having a hard time adjusting, haha! The hose is amazing too! I shampoo the furniture and this baby has really great suction!

Review from walmart.com
Helpful?5XO1682SH6ZL13967705211
Nov 18, 2024
Nikki
1 out of 5 stars review

Motor Burnt Up

Have only used this carpet cleaner a handful of times to clean carpet or spot clean. No problems till this week when I went to use it. It ran for a few minutes and started making a weird sound. We shut it off and checked everything was clear inside no blockages. Turned it back on and it smelled like it was burning and making a horrible sound. We are assuming the motor went out in it. Have not even had it a full year. Very disappointed after convincing my husband that we should buy one and it burns up like this. Needless to say he is as unhappy as I am.

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
reply from hooverpwr

Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash Pet Complete Automatic Shampooer. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team

Jun 12, 2021
Esther
5 out of 5 stars review

I would buy carpet cleaner again

I love this vacuum . I have two small dogs two kids and well they sure can get carpet dirty and this pet smart carpet cleaner is amazing . But now I can't get a part for it they don't have it so that really sad my brush head won't spin becase of a part that dose not spin from in the the carpet cleaner that hold the brush and make it spin .

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Jan 24, 2023
Missey
5 out of 5 stars review

I would definitely I would definitely buy this product again

I bought this Hoover smartwatch during the pandemic and I love it it's the best carpet cleaner I've ever had the only thing is is I loaned it out to a friend and it came back broken but the good thing is is I just ordered the part that she broke thank God because I don't know what I do without my Hoover smartwatch

Review from Hoover
Helpful?5XO1682SH6ZL13967705211
Feb 21, 2024
TJ
5 out of 5 stars review

The best carpet cleaner I've purchased

I love this carper cleaner. It is light weight & very easy to use. I've went through several carpet cleaners, they have all been bulking & very hard to clean. This one is so convenient to take apart and clean, even the roller brushes are easy to pop off & put back on. I don't dread having to clean the carpets like I used to because of previous carpet cleaners, I would spend more time trying to clean it up after shampooing the carpets than I did shampooing the carpets. This cleaner takes about 5 mins or less. The cleaning solution it came with is great & smells good. I didn't receive the spot cleaner that it comes with now so I can't comment on that, but I'm sure it's just as good as the solution. I'm interested in trying the new "pods" they've come out with, as soon as I do I'll leave a review on those too! Buy the carpet cleaner, it's worth it & you won't regret it!

Review from Hoover
Helpful?5XO1682SH6ZL13967705211