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Customer reviews for LG 7.3 cu. ft. Gas Dryer with Sensor Dry for
LG 7.3 cu. ft. Gas Dryer with Sensor Dry
3.9 out of 5 stars
stars71 ratings71 reviews
  1. 5 stars58% (41)
  2. 4 stars11% (8)
  3. 3 stars10% (7)
  4. 2 stars7% (5)
  5. 1 star14% (10)
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Showing 21-30 of 71 reviews
Jun 15, 2024
Julie51
5 out of 5 stars review

Does a fine job and is Smarter than me

[This review was collected as part of a promotion.] I purchased your washer almost a month ago. Easy to use (even if it is smarter than I), and does a very good job. I like the tune it plays at the end of the cycle: it is so much more pleasant than a sharp buzz.

Review from lg.com
Helpful?7GEOFNMVTSXS13967605765
Jun 25, 2024
Tracy86
3 out of 5 stars review

Feature rich but door dud

[This review was collected as part of a promotion.] Overall, I like the dryer from the standpoint of being able to open it from top/down to move items from washer to the dryer more easily. However, I do not like the fact that the door when opened from the side will NOT stay open. You need to use your leg or other body part to hold the door open to remove clothes. As far as the features and drying ability, no issues.

Review from lg.com
Helpful?7GEOFNMVTSXS13967605765
reply from LG

Hi, Tracy. Thank you for taking the time to share your feedback on the LG Dryer (DLE8400WE) model. We understand that having a door that doesn't stay open can be disappointing when removing clothes. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We appreciate your positive remarks about the dryer's features and drying ability. We're glad to hear that these aspects met your expectations. Your feedback is crucial as we continuously strive to improve our products and provide the best user experience possible. Please be assured that we have taken note of your feedback regarding the door and will share it with our product development team. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Jul 7, 2024
Isabel2
5 out of 5 stars review

TOTALLY AWESOME

I am very happy with both my LG washer and LG dryer! The clothes have never come out better in cleanliness and after dryer results--I've used most of the settings, from AI to specific and they've all been terrific--hopefully these will last me a lifetime--I'm VERY HAPPY with them!

Review from lg.com
Helpful?7GEOFNMVTSXS13967605765
Dec 13, 2024
DLE8400BE
5 out of 5 stars review

[This review was collected as part of a promotion.] I've been using my LG top load washer and dryer for a while now. Im going on 60 days and I'm really happy with them! Here's why I think they're a great choice: Dryer: Easy-to-Clean Lint Trap: The lint container is super easy to access and clean. I love that I can get it 100% lint-free, which is great for keeping the dryer running efficiently and preventing fires. Even the slot where the container goes is a breeze to clean! Fast Drying Time: My clothes are always dry in under an hour, which is a huge time saver. Automatic Shut-Off: This is a fantastic feature! The dryer senses when the clothes are dry and shuts off automatically. Not only does this save energy, but it also gives me peace of mind knowing it won't overheat or potentially cause a fire. Washer: Large Capacity: I can easily wash my king-size comforter in this washer, which is a big plus. Efficient Soap Dispenser: I like how the washer sprays all the detergent from the dispenser directly onto the clothes, ensuring they get thoroughly cleaned. Quiet Operation: It's not a noisy machine, which is a nice change from my old washer. Versatile Wash Options: I can choose a deep wash for heavily soiled items or a water-saving wash for smaller loads, which is great for conserving water. Overall: I'm really impressed with the performance and features of my LG washer and dryer. They've made laundry day much easier and more efficient. If you're looking for a reliable and feature-rich laundry set, I highly recommend checking out LG Top Load DLE8400BE!

Review from lg.com
Helpful?7GEOFNMVTSXS13967605765
reply from LG Digital Care Team

Hi there, thanks for sharing your experience with the DLE8400BE. It’s great to hear the washer and dryer have been performing so well — fast drying, easy cleaning, quiet washing, and plenty of capacity. Sounds like they’ve really streamlined laundry day for you. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Jan 13, 2025
MBannink
3 out of 5 stars review

Not worth the money!

This gas dryer comes with the worst operator manual ever! The dryer comes with multiple settings that take more than one cycle to dry - the drying sensor is located in front so will shut off if it detects any semi-dry item. Repair person advised me not to use energy saver and use time dry only - could have gotten away with a much cheaper dryer if that was how I was going to use it! Disappointed!

Review from lg.com
Helpful?7GEOFNMVTSXS13967605765
reply from LG

Hi there. Thank you for taking the time to share your detailed experience with the LG DLG8401WE. We understand your disappointment with the operator manual and the performance of the dryer. Your feedback is invaluable, and we'll make sure it is shared with our team to address these concerns and improve our products. Thank you for choosing our product and providing such detailed feedback. Your experience helps us strive to serve our customers better in the future. ~Ken

Aug 18, 2024
Mary0109
5 out of 5 stars review

New and confusing

This dryer is delightfully large; dries just as hoped; have only a few questions: why won't the door stay open so I can move clothes from washer with both hands? why is the top slanted instead of flat which eliminates one of my main sorting spaces in my pantry? and, most importantly, why did I have to call your 800 number in order to get a real operating manual, because what comes with the dryer installation is worthless.

Review from lg.com
Helpful?7GEOFNMVTSXS13967605765
reply from LG

Hello, Mary! We appreciate your fantastic 5‑star review of your LG dryer! It’s great hearing that the large capacity and strong drying performance are hitting the mark for you. The questions you raised are thoughtful ones — the door design is meant to prevent it from swinging freely during loading, and the slanted top is part of the dryer’s styling and safety design. We're also glad you reached out for the full LG operating manual, since having the complete guide makes exploring all the features much easier! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 17, 2024
CMCV1
4 out of 5 stars review

Great dryer

[This review was collected as part of a promotion.] I bought this a couple of weeks ago . It’s very efficient and clothes are dry at end of cycle ! The door opens to the side and towards bottom . I expected it to open completely toward bottom but it’s less than half way open . I am not sure how beneficial that is to me .Still new so maybe I will find its purpose .

Review from lg.com
Helpful?7GEOFNMVTSXS13967605765
Oct 13, 2024
Gregory A
3 out of 5 stars review

No right side vent for gas models- stupid design

[This review was collected as part of a promotion.] I searched specifically for dryers with side venting and when I went to install it, I found that gas models don't support right side venting. Not only that, but the gas line sticks out at the bottom right by 3", so I also can't rear vent and turn right with the pipe, which is the way I need to go. And even if the vent went somewhere else, I can't push the dryer up against the wall because the gas line sticks out so far rather than being mounted at an angle, or at least cut back closer to the back of the unit. I haven't been able to use it because I need to build some crazy venting contraption to hook it up.

Review from lg.com
Helpful?7GEOFNMVTSXS13967605765
reply from LG Digital Care Team

Hey Gregory. When it comes to appliances, it's crucial to ensure that the one you have is the right fit for your home. We would love to learn more to see how we can help you find something better or to see what we can do to assist you. Please reach out to us on social media as soon as you can. Just send a private message to @LGUSSupport with your serial number and personal information. We have a dedicated team member ready to help. ~Ivy

Sep 23, 2024
Winne
5 out of 5 stars review

Large capacity, easy to load and unload

[This review was collected as part of a promotion.] Love the dryer. Super large capacity. Was easy to figure out the settings. The wrinkle care feature does work well and use it all the time. Another feature that l like is the reversible door, open the topside when loading from the washer so that the laundry doesn't fall on the floor and open the side way when unloading into a laundry basket.

Review from lg.com
Helpful?7GEOFNMVTSXS13967605765
reply from LG

Hi, Winne! We appreciate you sharing your experience with your LG Dryer. It’s great hearing how the large capacity, easy‑to‑use settings, and wrinkle care feature are all making laundry day smoother. The reversible door is such a smart touch too — loading and unloading without dropping clothes on the floor is a win in any home. Sounds like your LG unit is doing exactly what you need! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 10, 2025
Meps
2 out of 5 stars review

Bad touch controls

[This review was collected as part of a promotion.] Really bad touch control panel. No one cautioned me about it and let me know there was a similar model with normal buttons. I have to push the start button 15 to 20 times to run the dryer. Called service who witnessed how many times I had to push the button. Said it was working as designed and told me about the other model. Too late for me to swap. I'm annoyed every time I use the dryer. The dryer door is great.

Review from lg.com
Helpful?7GEOFNMVTSXS13967605765
reply from LG Social

Hey there Mep! Thank you for taking the time to leave us a review on your dryer! Your feedback means the world to us, and we’re committed to making your experience as amazing as possible. If you’re finding that you need to press the start button a couple of times before it works, don’t worry—we’re here to help! Here are a few simple steps you can try: first, unplug the dryer to disconnect it from the power source. Next, while it’s unplugged, press and hold the [POWER/START] button for 5 seconds, then hold the [PLAY/PAUSE] button for another 5 seconds. After that, plug it back in and see if the issue is resolved. Additionally, check for dirt or debris around the start button and give it a gentle clean if needed. Lastly, inspect the door switch, as it might be causing issues with starting the dryer. If these tips don’t do the trick, we’ve got your back! Just send us a private message with your contact details, and we’ll be absolutely delighted to assist you further. Thanks for being a part of our community! ^Anthony