Hi. Thank you for sharing your review and feedback regarding your LG DLG8401BE Dryer. We appreciate you taking the time to share your experience, and we want to ensure your unit is providing optimal heating performance. As a brief troubleshooting step, check your home circuit breaker to confirm both switches are fully reset and inspect the exhaust vent ducting to ensure there are no lint blockages restricting airflow. You can also review additional helpful steps in our heating guide at https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634?srsltid=AfmBOor1nE_kQMEPJMTyt5eTTYeJVISvAnB8W2xIK4UkG3Uz5Zsoycds. We are dedicated to supporting you with your dryer. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Hello, Becky. Thank you for sharing what’s happening with your LG Dryer. We appreciate the details about dryer sheets getting pulled beneath the lint catcher, and we want to help you get this resolved so the unit performs the way it should. To allow us to properly investigate the details of your specific product model and to see how we can assist with the dryer sheet issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for dryer maintenance and troubleshooting: https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749 ^James

Hello, Kay. Thank you for sharing your experience with your LG dryer. We appreciate the details about the issues you’ve continued to notice since your purchase, as this gives us helpful insight into how your specific LG unit is operating. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hello, Dom. Thank you for sharing your experience with your LG Dryer. We appreciate your feedback regarding the D90 code appearing on your brand-new dryer even with a clear vent. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this D90 error code issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on LG dryer error codes and troubleshooting: https://www.lg.com/us/support/help-library/lg-dryer-understanding-d90-and-d95-error-codes--20150209089448. ^James

Hello, Sam. Thank you for sharing your experience with your LG Dryer. The way you described the dust bin not clearing properly and your clothes coming out more wrinkled than with previous dryers gives a clear picture of what you’re encountering, and that insight is very helpful for us to understand how the unit is performing in your home. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this dust‑bin performance and wrinkle‑related drying issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-lint-there-is-a-lot-of-lint-left-on-fabric-after-drying-CT10000011-20154710754589 & https://www.lg.com/us/support/help-library/lg-dryer-troubleshooting-wrinkle-clothes--1337625976471 ^James

Hi, Derek. Thank you for sharing your experience with your LG Dryer. The way you described the intermittent heating, the GAS error appearing after only two weeks, and the incomplete repair with missing screws gives a clear picture of what you’ve been dealing with. Your note about still waiting for an update on your service request is especially helpful in understanding the situation. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this dryer‑heating and service‑completion issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on LG dryer troubleshooting and support: https://www.lg.com/us/support/help-library/lg-dryer-error-code-list--20154543292888 ^James

Hi. We appreciate you sharing your thoughts regarding your LG DLE8400BE Dryer. We want all of our laundry appliances to deliver dependable utility, and we take your feedback regarding your experience with our support channels seriously. For a baseline operation check on your appliance, we recommend inspecting the home exhaust duct to verify it is completely clear of lint buildup, as proper ventilation ensures optimal heating cycles and efficient performance while our service paths are established. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello, Mike! Loving the energy — your LG Dryer clearly knows how to treat your laundry right. Quick cycles, smooth results, and whisper‑quiet operation make for a pretty sweet upgrade. If you ever need anything in the future, you can always reach out to @LGUSSupport.^James

Hi Bravo, thank you for taking the time to share your feedback. We understand you’re not seeing the larger‑load performance you expected from your LG 7.3 cu ft Ultra Large Capacity Electric Dryer with EasyLoad Door and AI Sensor Dry, model DLE8400WE. This dryer is designed to manage full loads, and a few quick checks can help improve consistency. Make sure the lint filter is fully clean before each cycle, confirm the vent duct has no restrictions, and try using AI Dry or Normal so the sensors can adjust time and temperature for the best results. Your product manual is available here if you’d like to review recommended loading and cycle guidelines: https://www.lg.com/us/support/product/lg-DLE8400WE.AEWEEUS?tab=1 If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Hey Rothy, thanks for sharing your experience with the DLE8400WE. It’s great to hear the upgrade has been such a positive change, especially after dealing with that old front‑loader seal. The updated lint container and easy‑to‑use electronic controls really do make a difference day‑to‑day. We’re glad this new setup has been a solid investment for you, and we hope it serves you just as long as your previous LG pair. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich