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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 911-920 of 3,740 reviews
Mar 18, 2026
Reviewer name: rainmaker 300
5 out of 5 stars
5 out of 5 stars review

works great

Works well on my new windows 11 laptop. Please note that the payment page is to long, can't hardly see the continue button on the bottom of all the page. Please consider making these pages a smidge shorter.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 2, 2026
Reviewer name: why doesthis matter
1 out of 5 stars
1 out of 5 stars review

Excessive filing fees

Clunky when asking for same information several times. Have to pay $25 filing fee for college-age children who didn't make enough to pay any taxes. Will use other provider if they can import last year's info and ease up on the filing fees.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 19, 2026
Reviewer name: RJAZZ
5 out of 5 stars
5 out of 5 stars review

PayJaVue

There should be a more efficient method of paying for audit defense, support, and electronic filing. Maybe use a prepaid credit that you can choose during the preparation of the return. Having to enter my credit card every time is annoying.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 6, 2026
Reviewer name: kierstynn
5 out of 5 stars
5 out of 5 stars review

Turbo Tax gets things done.

I've always been happy with Turbo Tax. They give a variety of ways to view every situation, and they handle the small details so I don't have to. Thanks Turbo Tax.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Apr 16, 2026
Reviewer name: Zendude
4 out of 5 stars
4 out of 5 stars review

Suggetions to make easier to make corrections

Overall Good. When there are issues with a worksheet rather than ask for corrections or an ansewr why don't you direct us to the sheet to make the crection instead? I find it very confusing that you don't do that.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 13, 2026
Reviewer name: ADD Acres
2 out of 5 stars
2 out of 5 stars review

Used to love Turbo Tax- 2025 edition worst ever

Been Turbo Tax user for over 15 years- 2025 is the WORST ever tried to use- loops back- asks same questions, requires multiple entries of same information.-- constant updates- NOT PLEASED with 2025 edition.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 24, 2026
Reviewer name: burt722
3 out of 5 stars
3 out of 5 stars review

Where did the fair market value tool go??

Of course I like Turbo Tax but I'm not happy the fair market value tool was not available for my charitable donations. That has always been a big help. I had to jump through hoops to get all those values this time.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 9, 2026
Reviewer name: Ole Fletch
3 out of 5 stars
3 out of 5 stars review

problems's

For the first time in 25 years, i had terrible delays getting to the very end to send my tax forms via on line. Had 2 sessions with very fine technicians to get me through it and send it out.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 25, 2026
Reviewer name: WhoCares5
2 out of 5 stars
2 out of 5 stars review

Starting too long - No pdf save option

Took too long to start, had to download and update, then it would not open 2024, finally got that done. for some reason, I am unable to save a pdf of my tax returns, only a print option.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 28, 2026
Reviewer name: TB0404
5 out of 5 stars
5 out of 5 stars review

Love TurboTax but dont love the AI features

Ai Generated Review topics was not helpful at all. I used to be able to use search function to help me find things within application and answer questions. AI would not be helpful at all

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .