Everything was helpful until then end when it wouldn't allow me to pay my taxes despite the fact that I already paid the $25 E-file option. It didn't give me a payment voucher either. The downloads were not accessible to me either afterwards.

I love the annual experience with TurboTax, especially the fact that its process, reference tabs and information access remain consistent, and doesn't automatically "update changes" to the program. Thank you.

TT prompts and instructions are pretty straightforward and easy enough to follow. However, I saw no prompts to enter the six digit Federal i Pin, if the filer applied for and received one.

I have already reviewed my experience with Dawn, my Live Tax Advice Agent, who was extremely helpful in answering my questions and enabling me to complete my three returns--Federal, Arizona and North Dakota.

Typically I have great results from Turbo Tax but this year was different. The software was difficult to use and even stopped working at the end of my return and forced me to quit and start over again. I had a very difficult time with it this year.

The format for the application was changed this year from previous years and I found it difficult to understand what was required at times. Other than that, the application was great and that was the reason I gave it a 4 rating rather than 5.

Many problems downloading updates. Had to remove & reinstall once so far. Updates still not working correctly. Program also has some screens which ask for irrelevant information.

PROGRAM SHOULD BE BETTER INTEGRATED WITH STATES AND THERE SHOULD BE NO GUESSWORK ON THE USER'S PART. HAVING TO RETRIEVE DOCUMENTS INFORMATION ROM PAST RETURNS SHOULD NOT BE REQUIRED IF PREVIOUS TAX RETURNS HAVE BEEN FILED THROUGH TURBOTAX.

Software works (barely), but crashes. It has been 5+ years after the release of Apple Silicon, yet TurboTax still uses Rosetta 2 emulation. Very lazy programing and not customer focused program!

Limited flexibiliity, cost increase w/ no corresponding increase in provision, offered credit for efiling w/ state but did not rec'v, efilin costs used to be $25 now $50 w more technology: WHAT?!?