The process is extremely simple and no room for errors. It guides step by step and it shows all the options and the likelihood of them being applicable to you. It also explains- in a different window what they mean and how they apply with examples. Extremely easy system. It does an error check at the end and takes straight to any discrepancy, if there's any so you can revisit it immediately without having to search for it. It's compatible with my desktop pc and downloads quickly. It also informs you as soon as the IRS and state accept you return transmission. I have been using it for over 20 years and I save 100's of dollars annually on preparation.

every time log in, have to upgrade even in the same day, waste time. This year online report is completely new for me, so confused, too complicated, waste me too much time until I found desktop report which I use every year, familiar with the screen. I used my new computer this year, different brand from the old computer, then unable to transfer my last year tax report information. I think as long as our name and SSN match, last year tax information suppose pop up by itself,

I've used TurboTax Home and Business for years filing single, but using TurboTax Home and Business filing married jointly is not exactly straightforward. My wife and I have small businesses and after I input her business information I then had trouble trying to find where to add in my business information. After struggling a bit I finally figured it out, but please make it easier for people to navigate to where they need to be.

The only thing I didn't like was being shown my state ID number had changed, that I had to go back to where it was documented on my federal taxes, but not being taken there or telling me where that was. After unsuccessfully searching for 30 minutes, I had to call Inuit for help, and that took 30 minutes. The agent was wonderful and found the place, but it took me an extra hour to be resolved.

The program worked well. Imported information from last year's return and from my financial institutions where possible. I then entered the other needed information. I use the option to pick my topics, but I am surprised there was nothing asking me if I purchased a new vehicle in 2025. I actually expected TurboTax to lead me to the interest paid on 2025 vehicle meeting certain criteria deduction. Luckily, my bank sent me a short note letting me know of this possible deduction. When I looked it up, I qualified and then finally found the place it is hidden in all the documents.

unhappy with the way it handled a 1095-a. I copied and entered the form as I received it, and Turbotax would not let me transmit until I edited it. I actually had to remove some entries, then change zeros to blanks. (I had 3 entries in column A, and zeros in those 3 rows in columns B and C. I couldn't transmitt until I deleted al zeros, and deleted the 3 entries in column A.

Was needlessly asking for a password I did not understand. Would not transfer data from the previous year. Steered me to online tax filing when I had paid to download the application. Took 20-30 minutes to find the download page. Getting started was stressful, buggy, and not easy.

This was the worst Turbo Tax experience I've ever had - 1) the desktop app CRASHED upon reaching the State Download page and I had to start over from scratch - it should have been auto-saving many many steps before that point - I lost an hour+ of work! 2) my deduction dropped down to almost zero upon reaching the Audit Defense page. It apparently cleared the filing status (single) checkbox on hitting that page, after a few cycles of fixing the error and it happening over and over, I had to manually skip over the Audit Defense page to avoid it corrupting my return. Intuit really dropped the ball this year, given that I'm doing my taxes on 12 April, stupid issues like this should have been caught in the last couple month, and I'm not sure I'll ever consider using Turbo Tax again.

They keep changing the software and it keeps getting worse. Only supported Windows 11, but not offered for download via Microsoft store so laptop had to remove SAFE MODE to down load the SW. Can only download the SW, can no longer buy a CD/DVD. They eliminated It's Deductible making donations much harder as there is no way to enter multiple items at a time. When working offline not all the features work properly until you connect online (editing of stock sales and donation entries). On my state return, not all my data from last years turbo tax transferred and I had to retrieve it manually.

I have been a loyal TurboTax user for many years. Each year, it feels like it gets more and more difficult to purchase the software and to do my tax return. For years, I have always e-filed my federal and state returns. This year, TurboTax would not allow me to e-file because there was a 0 on line 27a of Part II on the Profit or Loss from business form. I could not figure out why a 0 would prevent me from e-filing. I was forced to spend $60 and had to wait over 1 hour and 15 minutes for on-line support. In the end, I was guided on how to remove the 0 and then I was able to e-file. To describe this experience as frustrating is a huge understatement. I had to spend extra money and a lot of extra time just to get my simple tax returns done and e-filed. I will say the woman that helped me online was great and was able to figure it out, but it took even her, an experienced TurboTax support person of 5 years, quite a while to find and fix the error. I greatly appreciate her help. However, I am very disappointed in the software. I am using the Home & Business version running on Windows 11.