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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,801 ratings3,801 reviews
  1. 5 stars47% (1,801)
  2. 4 stars23% (866)
  3. 3 stars14% (527)
  4. 2 stars7% (278)
  5. 1 star9% (329)
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Showing 21-30 of 3,801 reviews
Sep 21, 2026
Reviewer name: e file all family
5 out of 5 stars
5 out of 5 stars review

Need to e-file more than 5 taxpayers

So I can do the income taxes for my whole family, I need to be able to e-file 7 tax returns... 5 is not enough... That is seriously lacking in your application.... it would be great if you upped the e-file amount tou allow... We have a family business run by my son and we all work in the business... so only 1 complicated business return and 6 simple individual returns...

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 6, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

TurboTax is A++ and Will Buy Again

The continued use of this product and some additional features were very helpful. The calculations are accurate and ease to understand. The compatibility with my most secure personal computer system operating system. The interface is intuitive and easy to read and comprehend. The end reporting with smart check system is definitely a plus.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Jun 27, 2026
Reviewer name: TurbotaxMar
3 out of 5 stars
3 out of 5 stars review

Lost my data with the June Update!

I have been using TurboTax for years. I do all of my families taxes for them. We are all small business owners and use Home & Business Version. They are detailed and complicated and I trust Turbotax to accurately figure what we owe and to keep them in a safe place. However this year, when I had to install an update this month, all of my data was lost on my personal taxes. It just disappeared. It has taken me hours to reconstruct my return. I don't understand how this could happen. Please correct this. My copies were somehow erased or lost, I just had a pdf to use to reconstruct my data. No happy with this.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 8, 2026
Reviewer name: Frustrated456
3 out of 5 stars
3 out of 5 stars review

What Happened this year?

I have been happily using TurboTax (TT) for decades. This year it was a mess. From the beginning, TT was not able to find and transfer data from my 2024 return. The directions provided from the web site were impossible for me to follow. I was forced. In trying to input my data as a new return, all my carry over numbers were lost. I ended up digging out my old computer, opening the 2024 version, saving a copy on a thumb drive, and loading it into the 2025 program. What a mess!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
Reviewer name: NLor
3 out of 5 stars
3 out of 5 stars review

Lots of Errors in transferring data

The import feature to transfer data from 2024 to 2025 made several errors when using the import from PDF. Primarily use TurboTax because of this feature to carry previous year's data. Was not reliable and disappointed because of these errors. Had to jump through hoops due to the incompatibility of 2025 version with Win10.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 1, 2026
Reviewer name: louiher
5 out of 5 stars
5 out of 5 stars review

Easy Application to Use

The step by step instruction was very clear and easy to follow. It capture my pervious year return very accurately. The features for details are necessary for precise expenses for business. The refund report was visible and easy to understand. The software interface is also easy to read and use.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.

Oct 3, 2026
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Mr.

Reviewing and correcting errors can be difficult. The Carryover sheet correction instructions can be difficult to follow.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 29, 2026
Reviewer name: Jane Pickle
3 out of 5 stars
3 out of 5 stars review

Could me more user friendly.

Initial log on process is odd and not user friendly. Some screens only provide partial visibility on computer monitor. Overall, it worked for completing my taxes. But, screens, content, help responses could be so much better. I found myself using AI to get good tax advice and answers.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 1, 2026
Reviewer name: Annoyed by updates
2 out of 5 stars
2 out of 5 stars review

December download?,So many,updates... trust it?

I have used turbotax for many years. This year the program was not ready. There were gaps and unavailable forms in January and from February into April updates were needed every time I used it, I am concerned that returns I completed in March have issues because of all the changes happening. Help has also become useless. It asks irrelevant follow-up questions and forgets what the help request was. Turbotax is still easy to use and is better at importing files. But can I trust the answers anymore?

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 8, 2026
Reviewer name: Don Gray Mop
4 out of 5 stars
4 out of 5 stars review

TurboTax is reliable and thorough

I have confidence in the accuracy of The product. Compatibility suffers by requiring Windows 11 to run on the desktop. Invest in other versions for people who don't have or want or afford Windows 11. Features and reporting are smooth and confidence building in an accurate returns.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.