Intuit forced me to sign in multiple times - every time I opened TurboTax on my computer, even though it was already downloaded. In addition, TurboTax doesn't correctly calculate the max employer contribution to a sole-proprietor 401K that also has a defined benefit pension plan. There are specific rules for that, and you should easily be able to program those into the software - I've been waiting years for this.

Accuracy: when I imported files from Schwab, it created multiple empty files. In another return, it seemed to interpret my composite 1099-R as four different forms. I doubt this year's TurboTax is accurate. Compatibility: it required about five attempts to import my forms from by brokerage. It wouldn't let me import a PDF of my W-2. Compatibility was poor. Features: it's hard to figure out where the numbers are going and why. It's difficult to navigate. Interface: I had to manually enter my W-2. When I imported my composite 1099-R form, it seemed to generate four files in TurboTax, but the program wouldn't let me view the data in the files to see if they were identical. Reporting: I don't know what that means. I dislike the AI features in TurboTax. I paid for TurboTax to do things myself. T

SHADY PRACTICE OF ADDING EXTRAS NOT WANTED, NEEDED, OR SELECTED WHEN E-FILING AS WELL A SHADY BUSINES PRACTICE TRYIGNT O GET CONSENT TO SHARE DATA MULITPLE TIMES THROUGHOUT TAX PREPARATION PROCESS. SHOULD BE ASHAMED AND HOPE THE GOVT COOKS YOU SOME DAY FOR IT!

TurboTax gets the job done. I have some complexities like K-1s that raise topics that aren't fully covered in the TT Home & Business product but it gets me close enough to find other answers myself. It also makes it easy to cover my wife's small business. I have used the product for years and am comfortable with the user interface and process for completing my return. I will continue using this product in the future.

I'm a Turbo-Tax customer for over 20+ years. This is the first time that the software failed miserably. 1) The first problem was it wouldn't report what the error was. I contacted Technical Support (twice) for help. Although the technicians diligently worked with me to ascertain what was wrong, they both concluded that I had to start over. 2) During the second attempt, I was not able to IMPORT any of the 1099s from financial institutions for the search mechanism would not report any of the them.

Turbo Tax is easy to use but is extremely expensive compared to other options. However, if you have used the software in the past it is very difficult to import the data into differet options.

Based on a prompt fro Turbotax I decided to try filing online. Only after I had spent an hour working on my return did Tubotax tell me that can't upload your Quickbooks file using the online version. i had to start all over with a desktop return. You people suck.

I have used Turbo Tax for over 30 years. I find it easy to use and have never needed to use their expert services. I like the feature that exports the previous year's tax return making it easier to prepare my taxes. I mostly only need to change the numbers.

I was frustrated that the ability to enter 1099-R data and new business assets was not ready in mid-January. I signed up for email alerts as to when those forms were ready, but never received any emails. I was still getting the messages that those forms weren't available on Feb 21, 2025. I shut down and restarted my iMac computer. Then when I opened Turbo Tax it updated and I had no problems. It seems that TurboTax was not automatically updating prior. Each time I opened Turbo Tax from mid January to Feb 21 (prior to the iMac restart), it never checked for updates, Turbo Tax just opened.

Logical flow of questions in "Walk-Me-Through" mode has become more obscure over the years. Will not permit e-filing if a flagged error exists— but it sometimes flags errors in calculated values, with no guidance on how to resolve the error. There is no "intelligence" to take the user to the actual user-entered input that resulted in the error. Even in "I'll Explore" mode, user is walked through questions that don't seem to be necessary.