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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,801 ratings3,801 reviews
  1. 5 stars47% (1,801)
  2. 4 stars23% (866)
  3. 3 stars14% (527)
  4. 2 stars7% (278)
  5. 1 star9% (329)
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Showing 41-50 of 3,801 reviews
Mar 21, 2026
Reviewer name: Harry250
4 out of 5 stars
4 out of 5 stars review

Fairly easy, except for estimated taxes

All went well, as usual, except for the estimated tax section, as usual. My only problem is that I like to adjust my payments per quarter, some all in the first quarter, some in all quarters, and some with more in last quarter. In the state estimated section, this is fairly easy since I can go to forms and adjust them in forms. However, I cannot do that in the Federal Estimated Tax section. I have to print out the form and use white out to change the amount that I am paying. If the Federal was as easy as the state estimated tax section, that would be fantastic! My only other problem is with QBI, qualified business income. It can go from 20% to 0%, but it is very hard to trace why, and trying to find a place to import or type in UBIA (Unadjusted Basis Immediately After Acquisition). I could not find how to do this and my QBI was $0.00 instead of an amount closer to 5% or 10% of the maximum QBI. Have more screens and information about QBI deductions and input of UBIA.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 25, 2026
Reviewer name: Not sure of it
5 out of 5 stars
5 out of 5 stars review

My views

Was very compilated this year having to get windows. also getting the program to download was so hard was about to forget using turbo tax after using this program for over10 years. i hope next year is better With the problems this year was hard to give a high rating.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 12, 2026
Reviewer name: RipH90
1 out of 5 stars
1 out of 5 stars review

Very Disappointed Customer for Decades

I have been huge advocate of TT for many years. This year is different. First I discovered they did away with the "Its Deductible" feature for tracking charitable donations. Then, I found that TT does not accurately allow accept the depreciation and expenses associated with a Short Term Rental (STR) that is used part-time as a vacation home and in which we actively and materially participate in the management of. In order to complete my taxes accurately, I had to over-ride several cells on the forms. Little did I know, by doing so, TT would not allow me to E-File. However, TT was quick to take my $75 to E-File in 3 separate states, then not allow me to E-File. What?! Now I am out that $75, and had to print off 228 pages to manually mail my returns to the IRS and 3 states. I am confident in the accuracy of my overrides and should be allowed to acknowledge the variance and move forward with the E-filing. Not to mention, I shouldn't have to pay to E-file three state returns, only to be told TT will not allow it. Very disappointed and will be looking at all other options next year!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 31, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Turbo Tax 2025 Hangs too often

I have used Turbo Tax for many years, almost 20 years and were happy with it. However, this year Turbo Tax 2025 is very buggy. On first run after installation it hung. I tried to quit it and it didn't. Then I used windows task manager and it could not even end the task. This is worst of all. Any decent application when you End the task it gracefully ends. Finally I had to restart the Window to restart Turbo Tax. I'm a software developer myself. This is the ultimate no no for a software that requires OS restart to remove it's processes. This is a serious P1/S1 bug that you guys need to fix. The same thing happened when I was filing my returns and when I was trying to pay the state filing fee, Turbo Tax required me to sing in. when I entered my credential, it hung again and same thing as before had to restart the Window to be able to restart TT. This is like a rookie programmer wrote the software.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 6, 2026
Reviewer name: Tony Oh
4 out of 5 stars
4 out of 5 stars review

Data Entry. The, rinse and repeat.

Data entry is, seemingly, designed to force people to use Import. Manual entry requires several extra steps, each time, just to start entering the data. Data capture is inconsistent. Almost every "error" I had to correct was based on the program not carrying the data from one form to another. I don't want to pay to e-file my state return. TT made pay a price to eventually get to Print State; it wanted to default to e-file.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 8, 2026
Reviewer name: Earlier Filer
3 out of 5 stars
3 out of 5 stars review

Tubo Tax Home Office - Tax Advantage

Too many gliches in program. Especially printing. Most solutions involve work-arounds that have to be made by the user instead of updates correcting software problems by Turbo Tax. This requires research online to find the work-around solutions. Also 1099 import feature does not work well and is not timely available. When it works, it is valuable feature espesecially with 1099 Broker Composites.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 13, 2026
Reviewer name: SDFREFE
1 out of 5 stars
1 out of 5 stars review

ASDF

I CAN'T E-FILE. SINCE I AM PAYING TAXES AND DO NOT HAVE A RETURN COMING, I NEED TO PAY WITH A CREDIT CARD. TURBO TAX DESKTOP DOES NOT TAKE ME TO A PAGE WHERE I CAN PAY BY CC. INSTEAD IN CIRCLES ME BACK TO THE FILE HOME PAGE. IF IT CAN'T DO THIS MAIN TASK, THE SOFTWARE IS WORTHLESS.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 1, 2026
Reviewer name: T3rr1
3 out of 5 stars
3 out of 5 stars review

VERY FRUSTRATING

it was very difficult to get started. i followed the "Let's get started" it was so difficult to get to the steps to install and activate my software where I enter my license code. NOT USER FRIENDLY. Turbo Tax shouldn't be trying to sell me what I've already purchased. VERY AGRIVATING! I've used Turbo tax for many years and all I can say is you make it more difficult each year. I'm really thinking I may want to quit using Turbo tax.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
Reviewer name: UnHappyPDX
1 out of 5 stars
1 out of 5 stars review

Buggy version of TurboTax on macOS

TurboTax 2025 on MacOS is buggy. There is a well-known bug that took me an hour to identify & figure out a way to workaround: federal refund gets zero'd out when stepping through EasyForm on the Audit Risk step. I finally figured out a way to get around it & it seems that it is a well known problem.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
Reviewer name: Carolyn43
2 out of 5 stars
2 out of 5 stars review

First year I've had issues

I have used Turbotax Home and Business for many years. This year was the first year that I would encounter an error when I go to pay for the State. It would not let me proceed. Upon numerous conversations with Turbotax and trying some things on my end, it still would not let me put in my card information to charge the state e file, therefore I had to mail them in, something I haven't had to do in many years. Please fix whatever this issue is, because I won't be using Turbotax again unless it's figured out.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955