According to TurboTax, KY Schedule KW-2 (KY Income Tax Withheld) requires the Payer's State ID number to be 9 digits long. This number in my return was imported from a Form 1099-R and is 6 digits long. TurboTax flags this as an error, and says that if the number is less than 9 digits I should edit the number and insert zeroes at the beginning to make the number 9 digits long. I have tried for hours to do this but the number cannot be edited. The field is frozen. And TurboTax will not let me e-file my returns because of this error.

No, we did not use a person. We E-file the federal tax and mail the state tax or hand deliver each year. Please make it easier to file each in that method. I have to say I am Maling the state tax and do not want to E-File or mail Feder at that time. Then go back and say I want to E-File Federal. It looks like I do not file my state taxes.

Have used TT for years. Horrible experience this 2025 year for clergy housing allowance! System would not let tax return be submitted with the input of correct figures. 5 attempts were made to submit after following the Community directions for this issue and, finally, after the 5th, the system let the return be submitted. Hopefully, everything worked out and my return was accepted at the proper facility. Hours were spent trying to find a solution to the problem. Unsatisfactory TT.

It is a good product for those who want to prepare taxes on their own. Certainly, a better alternative than H&R Block. Fortunately for those who do not want to prepare their own return VITA and AARP provide a great alternative to H&R Block as they are free of charge.

Because I am self-employed, I find Turbo Tax to be very user friendly, easy to use and accurate. I give it the data necessary per questions asked, and the software takes care of the rest. Thank you for keeping this product bug free. Turbo Tax is a big helping hand during tax season. A reassuring factor is having tax advice is there if I need it.

Well Turbo-tax software is like a cheap crappy lawyer who constantly wants to upsale you more and more services. Would you like this service? Maybe this service? I know I'm supposed to be accurate and super duper easy to use. But, you may want this service to check your return, or this service for insurance, or this service to predict the return of Christ in the new year. Its almost as annoying as being asked CONSTANTLY to complete a review with a buggy web interface, because the company wants to spend more money on corporate bonuses and salaries than implementing a solid product.

I had the most difficult time with 2025 turbo tax addition. First, it was not compatible with my computer running windows 10. When I tried to bring over my 2024 PDF return I was on the phone for hours speaking to people who where not technically competent. I finally found a person who was IT savvy and made it happen after 2 hours

I have used TurboTax for over 20yrs now. This year's version is the worst I've ever encountered. Multiple coding issues. Nothing that affected accuracy. Just causing more work than needed. For instance, after entering in a 1099-R (retirement) form, although I had answered NO to a Canadian Pension, it still opened the form and insisted on required fields. I had to back out and delete the form to proceed. (I know it wasn't a mistype on my part, as it occurred twice, once when I did a joint return and again when checking to see if MFS would make our tax situation better.) I also live in a RITA local city, thus required to file a local tax form. Prior to this year, TurboTax did not automatically fill in the form, which is perfectly fine, as you can enter your tax information directly on the RITA site for e-filing. But since many documents do not populate local tax information, TurboTax had issues with those empty fields. Again, lots of unnecessary work on my part. Please, Intuit… get better coders (and better-quality control). Maybe ones not overly reliant on AI for their work.

The response related to Wisconsin form OS was not helpful. TurboTax did not complete the Wisconsin form OS and I had to complete it manually. The AI response acknowledged the software error but did nothing to fix it. This has cost me a lot of time to solve an issue that should have been solved by TurboTax a long time ago.

Everything went fine with using the software. I didn't appreciate the lie that my state e-file was to be included with my purchase of TurboTax Home & Business, but rather my state e-file was held hostage until I paid an additional $25. You even tried to swindle me out of another $40 had I allowed you to deduct that $25 from my refund.