Unfortunately, each year the program itself is more difficult to negotiate. I USE computer programs, I am not a programmer and of late the program is more responsive for a programmer and not the general public. I contacted 3 different assistants and all were extremely helpful and polite, but as I have a MacBook, they had difficulty helping me complete the program.

The software is comprehensive and has useful help answers. UI is fine. But, it is unprofessional to ask me to pay $45 at the end for filing for federal against Intuit's marketing that whatever I paid for the Home & Business software covers everything. Please take out any payment requirements.

This year the Schwab downloading had glitches: Safari would not load "CONSENT " button at bottom of disclosure page ??? I switched to chrome , and it worked. then ..... even after it seemed (and actualy did ) it should have downlaoded, the turbotax dialog boxes showed that schwab still needed to be "EDITED" this was very confusing. indicating to me that maybe it had not downloaded. it has never done this in past years. Great product,, makes taxes almost acceptale.

The process is extremely simple and no room for errors. It guides step by step and it shows all the options and the likelihood of them being applicable to you. It also explains- in a different window what they mean and how they apply with examples. Extremely easy system. It does an error check at the end and takes straight to any discrepancy, if there's any so you can revisit it immediately without having to search for it. It's compatible with my desktop pc and downloads quickly. It also informs you as soon as the IRS and state accept you return transmission. I have been using it for over 20 years and I save 100's of dollars annually on preparation.

I have thought Turbo Tax was a great way to do your taxes in the past. This year I've had more challenges. They took away the It's Deductible feature for non cash charitable contributions, that I used and liked. It was an easy way to value donations. I had to go to the forms feature more to make some changes and modifications. Also, in trying to amend last years tax return, I unfortunately had to amend twice and I had real difficulties in getting the software to do what I wanted. Luckily, AI was very helpful for me in this area.

Worst tax experience I have ever had. It was our first "complicated" year so we thought we would purchase software to help us decode the process. The more info is just as brief and cryptic as the official IRS stuff. This software only ok for those who understand everything taxes before hand - I should have paid a CPA to do my taxes instead.

Turbo Tax Home & Business does a good job at helping you to not miss deductions and filling the information in the correct place. The reason for 4 stars is because every year there is an issue with entries that need to be entered or changed. TT finds the issues and puts the actual return itself on the screen, but what to enter in is often not clear so you must go back to the TT input questions and go over each section one by each to figure out what the problem is and what to change to fix the problem. It would be better if TT would supply a link to the section involved. I had entered a 179 deduction with no deduction amount because I was not sure what that figure should and needed to looked it up. Then realized I should not use it, but did not delete the entries which had no amount entered. 2 days later when I finished the return and attempted to file it, the mistake was picked up, but i took me an hour to fix that and one more mistake.

The new display of interest, dividends, and brokerage is a disaster. Having multiple accounts with the same brokerage form, I was not able to identify which account I was accessing. I hope they revert back to showing a list of accounts with enough details to identify the account. If I see the same layout next year, I'll probably switch to another tax software.

The pagination of the generated PDF forms are not lined up correctly; a "smart" worksheet often contains unrelated information on one sheet which is difficult for proper filing and printing. Still many confusing areas and questions most commonly in the area of IRA withdrawals.

it was very difficult to get started. i followed the "Let's get started" it was so difficult to get to the steps to install and activate my software where I enter my license code. NOT USER FRIENDLY. Turbo Tax shouldn't be trying to sell me what I've already purchased. VERY AGRIVATING! I've used Turbo tax for many years and all I can say is you make it more difficult each year. I'm really thinking I may want to quit using Turbo tax.