Multiple issues with installation centering around operating on a network that blocks DoH based DNS, installation crashes out with a cryptic error and several online recipies do not identify the issue, went on a hunch and it was in fact DoH blocking at the router. Also, De-minimus expense election is only available on the Home & Business edition, even though the IRS allows this election for those who operate as landlords and can otherwise file using the Premier version of Turbotax. Overall the interface is clumsy, scrolling with a scroll wheel is backwards.

I am disappointed in how Turbo Tax does not request an option for the user to pre fill in the form 3840 for California State tax return for like kind exchange. Each year I have to go into forms and tell turbo tax to pull in the form but it never pulls in the data. Request a software update please.

I have been a loyal TurboTax user for many years. Each year, it feels like it gets more and more difficult to purchase the software and to do my tax return. For years, I have always e-filed my federal and state returns. This year, TurboTax would not allow me to e-file because there was a 0 on line 27a of Part II on the Profit or Loss from business form. I could not figure out why a 0 would prevent me from e-filing. I was forced to spend $60 and had to wait over 1 hour and 15 minutes for on-line support. In the end, I was guided on how to remove the 0 and then I was able to e-file. To describe this experience as frustrating is a huge understatement. I had to spend extra money and a lot of extra time just to get my simple tax returns done and e-filed. I will say the woman that helped me online was great and was able to figure it out, but it took even her, an experienced TurboTax support person of 5 years, quite a while to find and fix the error. I greatly appreciate her help. However, I am very disappointed in the software. I am using the Home & Business version running on Windows 11.

Liked it all except the valuation process for non-cash contributions. Very cumbersome to pick the names of the items to value. As well, 2024 allowed for us to pick the individual donations and combine them on one donation date. 2025 was not user friendly at all!

Have been using Turbo Tax to file my returns for years. Don't like this year 2025 filing when the Audit Advantage is free but have to disclose all information to third party. I've declined the offer but kept getting pushed to enter information including my my credit card when I try to pay for State (already used up the free one for another return). Very confusing!!! Will not use Turbo Tax next year.

TurboTax now makes it more difficult to toggle between EasyStep and Forms format. In addition, for the second year in a row, TurboTax fails to furnish information about how to obtain an IRS-generated PIN and where to insert that PIN in the tax return. Both of these failures consumed several unnecessary hours of my time.

This year was challenging for the download of the app with all of your request for add on services. it makes me want to shop other options for business and home tax filing. I just want to download the software and do my taxes.Please make next year easier.

Logical flow of questions in "Walk-Me-Through" mode has become more obscure over the years. Will not permit e-filing if a flagged error exists— but it sometimes flags errors in calculated values, with no guidance on how to resolve the error. There is no "intelligence" to take the user to the actual user-entered input that resulted in the error. Even in "I'll Explore" mode, user is walked through questions that don't seem to be necessary.

Navigating was a bit cumbersome when searching for supporting detail elements of tax form amounts. Called and texted support (each once) and found the information provided contradicted actual tax return processes. Turbo Tax check on whether a late payment penalty was due was later contradicted in the final check/validation process; the initially determined penalty amount was later eliminated prior to0 filing.

I found it difficult to erase mistakes. I inadvertently added my 1099 for secretarial work (covered separately) into the line that asked for the same but into my wife's online book business. I could erase the amount but the program continued to ascribe it as an error and highlighted the box as such.