Skip to Main Content
Sams Club
Sams Club
Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit

Customer photos

Sort by |
Showing 61-70 of 9,461 reviews
Apr 16, 2026
Carol CKD
5 out of 5 stars review

Turbo Tax Offers Peace of Mind at Tax Time!

I have been using Turbo Tax since 2008 and find it an exceptional tool for doing my taxes! I have used the Home & Business version to guide me through the ever-changing income tax laws to insure accurate reporting of my taxes for the past 17 years! I like the easy-to-use features of the program and access to professional help, if needed. Turbo Tax offers Peace of Mind at Tax Time!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 12, 2026
tryagain2
2 out of 5 stars review

Thumbs down for 2025

Very difficult to use this year compared to previous years. AI help not very helpful. Should not need to log into a Intuit account to get help from the software. Was very confusing to navigate when questions arose. I will compare various tax software next year rather than assume that Turbo Tax would be the go to.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 14, 2026
TskTskTsk4
2 out of 5 stars review

Not So Great This Year

The software locked up twice and one time I had to start over from the beginning. Also, I needed to separate in-state and out of state income, which I've done in prior years. This out of state income that wasn't to be included was only about $4k and Turbo Tax changed from me getting a refund from the state to owing the state almost $10k. If anything, this change should have netted me a higher state refund, not cause me to owe more. No matter what changes I made the file wouldn't go back to the previous version and I had to start over from scratch again. I've used Turbo Tax for years and it's always been fairly painless, but needless to say, the process was very frustrating this year.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
NLor
3 out of 5 stars review

Lots of Errors in transferring data

The import feature to transfer data from 2024 to 2025 made several errors when using the import from PDF. Primarily use TurboTax because of this feature to carry previous year's data. Was not reliable and disappointed because of these errors. Had to jump through hoops due to the incompatibility of 2025 version with Win10.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 13, 2026
sleepy105
4 out of 5 stars review

make it more difficult to use.

every time log in, have to upgrade even in the same day, waste time. This year online report is completely new for me, so confused, too complicated, waste me too much time until I found desktop report which I use every year, familiar with the screen. I used my new computer this year, different brand from the old computer, then unable to transfer my last year tax report information. I think as long as our name and SSN match, last year tax information suppose pop up by itself,

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 14, 2026
BluesMatt2025
1 out of 5 stars review

TurboTax 2025 Home & Business issues e-filing

I have been a loyal TurboTax user for many years. Each year, it feels like it gets more and more difficult to purchase the software and to do my tax return. For years, I have always e-filed my federal and state returns. This year, TurboTax would not allow me to e-file because there was a 0 on line 27a of Part II on the Profit or Loss from business form. I could not figure out why a 0 would prevent me from e-filing. I was forced to spend $60 and had to wait over 1 hour and 15 minutes for on-line support. In the end, I was guided on how to remove the 0 and then I was able to e-file. To describe this experience as frustrating is a huge understatement. I had to spend extra money and a lot of extra time just to get my simple tax returns done and e-filed. I will say the woman that helped me online was great and was able to figure it out, but it took even her, an experienced TurboTax support person of 5 years, quite a while to find and fix the error. I greatly appreciate her help. However, I am very disappointed in the software. I am using the Home & Business version running on Windows 11.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 7, 2026
RLH03
5 out of 5 stars review

Love Turbo Tax

I have used Turbo Tax for over 10 years and this year was no exception. With all of the tax law changes, TurboTax had all updates to make this task easy. There was a small glitch when originally e-filing as it was asking for information for a form that was not applicable to us Form 7205. Reading the help comments you had to find it on line 27 of Schedule C which had a filled in 0. Overriding the 0 to leave it blank resolved the problem, and allowed completion of 2025 taxes. I would not choose another brand of tax software. Turbotax is the most thorough, reliable, and ease of use.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 7, 2026
Lou 25
5 out of 5 stars review

Turbo Tax helps so much to make it look easy

I had to spend that $60.00 fee to talk to an agent. Two hours of waiting for help, I was finally contacted by Nathan. The problem was that I was at the finish line and the Federal could not be accepted. Nathan worked with me for over an hour. He successfully solved the problem by upgrading my software. It was very complicated but he knew just what to do all the while calming me that it just takes time. He saved me. Honestly, he saved me. Thank you again Nathan for everything, Lou Anne

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.

Apr 15, 2026
JPVP
3 out of 5 stars review

Turbotax Not Providing Enough Information

I had a very....difficult time to figure out my CA state itemized deduction. I took me 2 days and finally I found a Itemized Deduction Worksheet in CA's website. After filling out all the information as instructed, I found the result that matched Turbotax provided. Shouldn't you provide this worksheet in the software? The amount is there but without the worksheet, no way to tell where the amount came from. After finding out, my head-ach is gone right away!!!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 18, 2026
SJessup40
4 out of 5 stars review

Added features

Up sales are too aggressive. Income summary would be helpful to include the calculated "Provisional Income" amount. Not possible to evaluate the Accuracy. The only way I know of is to pay a professional to review what Turbo Tax calculates or to get a nasty gram from IRS or State of IL about an error. Feature to import the Reported Income Transcript from the IRS web site to see if any income items were overlooked. I will not be paying the $25 fee for the State Filing. That fee is excessive. I have three ETF that are collectables and Turbo Tax requires double data entry to enter the cost basis for each of the monthly sales to cover the administration and storage costs

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955