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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,801 ratings3,801 reviews
  1. 5 stars47% (1,801)
  2. 4 stars23% (866)
  3. 3 stars14% (527)
  4. 2 stars7% (278)
  5. 1 star9% (329)
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Showing 61-70 of 3,801 reviews
Mar 1, 2026
Reviewer name: Caigs_Issue
3 out of 5 stars
3 out of 5 stars review

Final Submission is tedious and aises all kinds of

The process to submit is ridiculous, with far more checks and approvals than seems necessary. Then after I hit submit finally, I get bombarded about every 1099 transaction, on whether it is a digital asset, and then looking for name and home addresses on every single transaction from my Chase account. That really sucks. What is up with that?

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 14, 2026
Reviewer name: turbo tax is history
1 out of 5 stars
1 out of 5 stars review

do not buy turbo tax

I could not transfer my 2024 turbo tax to 2025 turbo tax and had to start from new. And now i was not able to save my new turbo tax 2025 as a pdf file. So i may not be able to transfer the 2025 info to my 2026 tax return. Consequently i will be going to a new tax service next year. After 15 years as a turbo tax user you just lost my business, not that you really care.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 27, 2026
Reviewer name: Pateer
3 out of 5 stars
3 out of 5 stars review

What a pain!!!

Many good experiences over maybe 10 or more years using. However, Turbo Tax could NOT handle 1095A Insurance marketplace form and the subsequent Form 8962 because two persons (my son and his daughter) were insured. The daughter got married and was no longer a 2025 dependent. Information was complete and entered for both,; as well as a percentage of total fees divided amongst the two insureds. However, Turbo Tax could not reconcile the errors it projected (not existent) and we were required to file by mail. We had already paid the $25 Colorado e-filing fee. Please credit us this fee to use on my own return to be filed for 2025. Thank you!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
May 2, 2026
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Getting bad. Too many mistakes.

I filed my federal taxes with Turbo Tax and needed to file an amended return but TT would not allow me to e-file the amended return because it said I had not filed my 1040 with TT. The IRS has already accepted my original return but TT said I had not filed it.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 13, 2026
Reviewer name: 1095A1095a
3 out of 5 stars
3 out of 5 stars review

Unhappy with handling 1095-A

unhappy with the way it handled a 1095-a. I copied and entered the form as I received it, and Turbotax would not let me transmit until I edited it. I actually had to remove some entries, then change zeros to blanks. (I had 3 entries in column A, and zeros in those 3 rows in columns B and C. I couldn't transmitt until I deleted al zeros, and deleted the 3 entries in column A.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 22, 2026
Reviewer name: Txish
3 out of 5 stars
3 out of 5 stars review

Charitable contributions section inferior to past

bring back Its deductible . This version of the charitable deductions took a lot of extra typing and mouse clicks. very ineffiencent. The past programming was superior. AI generated topics skipped key questions that were hard to find later for more complicated taxes

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 6, 2026
Reviewer name: Tony Oh
4 out of 5 stars
4 out of 5 stars review

Data Entry. The, rinse and repeat.

Data entry is, seemingly, designed to force people to use Import. Manual entry requires several extra steps, each time, just to start entering the data. Data capture is inconsistent. Almost every "error" I had to correct was based on the program not carrying the data from one form to another. I don't want to pay to e-file my state return. TT made pay a price to eventually get to Print State; it wanted to default to e-file.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 27, 2026
Reviewer name: dollarbang
2 out of 5 stars
2 out of 5 stars review

Turbo Tax desktop version failures.

I'm a Turbo-Tax customer for over 20+ years. This is the first time that the software failed miserably. 1) The first problem was it wouldn't report what the error was. I contacted Technical Support (twice) for help. Although the technicians diligently worked with me to ascertain what was wrong, they both concluded that I had to start over. 2) During the second attempt, I was not able to IMPORT any of the 1099s from financial institutions for the search mechanism would not report any of the them.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 2, 2026
Reviewer name: Rita1947WI
4 out of 5 stars
4 out of 5 stars review

Almost everything you'd want!

Love most of the available import features, hate the double and triple entries needed for addresses and bank information. Ridiculous, especially if the same from a previous year. Needs improvement for double tax exempt interest and new overtime exclusion.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 3, 2026
Reviewer name: GlennXYZ
4 out of 5 stars
4 out of 5 stars review

A good tool, but it takes some time to use.

Overall process and use worked well, as usual. I found the import process results to be confusing as presented on the screen. I ultimately figured it out, but not before TurboTax counted some entries twice due to my misinterpretation of the dat and the instructions.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.