Unfortunately, the 2025 version of TurboTax is extremely buggy. I have used Intuit for over 20 years and have never experienced so many issues and challenges with the software. I purchased the MAC desktop version because of special filing of community income, and it was a total disaster. I had to figure out how to work around the program to get the forms filled accurately. In addition, the download features were very delayed and buggy as well.

I've been using TurboTax for years and I really enjoy it. Some things I have to be careful with and make sure I bounce back and forth between the forms and the walk-through guide but in general I am always satisfied. A really good comprehensive platform. I plan to use in perpetuity!

I identified a material calculation error (a Schedule A double deduction erroneously populated by TurboTax). I tried calling TurboTax to advise of the error. After 40 minutes on hold, I was then transferred to "Technical" so they could help me with my "user" error. It was evident there was no comprehension that TurboTax had the calculation error. My call was then dropped. There was no call back even though that information was collected at the beginning of the call.

The pagination of the generated PDF forms are not lined up correctly; a "smart" worksheet often contains unrelated information on one sheet which is difficult for proper filing and printing. Still many confusing areas and questions most commonly in the area of IRA withdrawals.

Started with the On-Line version this year. Did NOT like it. Almost done and I went back to doing it all over again with the desktop version. Something didn't make sense and found that I had 'imported' vanguard data that I already had entered. Have a big problem with needing a separate field to list what the IRS calculated RMD basis for each account SEPARATE from what I happened to withdraw to achieve the combination of my QCD and my RMD. Has to search for the QCD (it is only listed as Charity - not QCD) entry. No simple way to see total of all my accounts that require an RMD, and what my RMD & QCD were.

I have used this for years, still a little confused on what may be required each time needs to be a little more in "English", a definition no IRS talk. Overall like using. Also, I use Quickbooks, but find that the catagories I put items in to on Intuit Quick Books are not the same as IRS forms and I have to combine items.

Much worse experience this year compared to previous years. For one, it doesn't support direct download of 1099 forms from many major institutions, so I had to print out 1099s manually and manually enter them. Secondly, it's giving errors when saving into my TurboTax folder so I'm having to save to another location and then copy back there. Finally, many of the help topics went to empty or generic pages.

Unfortunately this 2025 year, the California State Tax Return couldn't be e-filed due to several unsupported forms, that could not be removed and then persist as removed (appeared back after deleting). This was on Windows 11. Customer support helped to identify the bug and/or unsupported feature problem. The symptom was choosing credit card payment kept failing with the "Try again" screen. Deleting the form didn't help. Had to mail the printed form instead.

I began reporting a second business this year as a stock trader. I found this field very confusing and the program went into something having to do with some agricultural co-op. As so many people are getting into this field, I think you need to do some vast improvements there. I have used Turbo Tax for several years, but this was all new to me. And you did not make it easy.

As usual, Turbotax is very thorough and good about guiding you through the tax filing process. This year is a little more quirky than in the past. For instance, whenever it checks for updates and installs any updates, it then offers to continue using Turbotax. It seems to restart the program, but instead it simply shuts down. Annoying, but then when restarted again, it does actually start.