I've been using this for over a decade. It walks you through every step and makes sure you're getting the best return. Even checks the forms to verify they are all filled out properly. If you're unsure of yourself you can always purchase additional helps and features for full service at a fraction of what the professionals charge.

This was my first year using the live agent advice and the two ladies that helped me were AMAZING! I was getting frustrated but they knew exactly what the tool was asking and how I should enter my information. Thank you so much for this feature and the ability to call back several times!

I have been a Turbo Tax user for more years than I can remember. I must say I was extremely annoyed, this year, that the software was not backward compatible to Windows 10. I am fortunate that I had a Windows 11 computer at another location, that I had to drag home just to do my taxes. Extremely short sighted on Intuit's part, in my opinion. I've already spoken with a dozen people who found other solutions to TT this year. You folks do your customer base a huge disservice with decisions like this. All because MS withdrew support last October? Wow.

Straight Forward guidance throughout the filing process. I have been using this product for 3 decades with very few problems/issues. I do NOT like the Intuit Marketing to "PUT EVERYTHING ON THE CLOUD YOU ALREADY TRUST!... and the software is FREE" #1 - I do NOT Trust the "CLOUD" and while I use Turbo Tax (for 30 years) I trust as little information I have to be shared/saved on their servers/cloud... and after being hacked once already, SHAME ON YOU for thinking you can be trusted to store my most sensitive financial data on your servers. #2 - Why not look at how long your customers have been with you and give THEM a freebie now and then!?!?!

I have used turbotax for over 10 years, this is the first time I used it on a MacBook. I completely filled out the return and was ready to submit when the downloaded turbotax software experienced a glitch and lost/cleared all of the information I had entered. Very frustrating I had to restart from the beginning and will rethink using this product (home and business 2025) again in the future. My MacBook is new less than 2 months old.

Generally easy, but there are some pages where information required is not explained well... sometimes no explanation at all. Usually solved with a bit of research, but occasionally I just have to "wing it". The only material problem I've had with the 2025 software is the payment page for buying state eFile. At the "Payment" page, the expiration date field only shows months 01 through 09. Considering my primary payment card expires in October (and most of my other cards are also in the last 3 months of the year) this is a major annoyance. This was the same for both "Business" and "Home & Business".

While I like TurboTax for the most part, the fees are getting ridiculous. For instance, Illinois does not charge for e-filing, but TurboTax charges $25. Forget the "free" state download. I also thought the $40 fee to take the $25 state e-filing fee out of the tax refund was outrageous. I already paid over $80 for the program (when taxes are included).

I was talked into trying the online version for free. IT SUCKS! I got completely done with my returns and the online version had a glitch in programming for the State return. Since there is no way to go to forms to edit, I had to RE-DO my return in the desktop version. It also does not save so you can alternate or switch back to desktop if something is right in the online program. VERY DISAPPOINTED in the online version and I will be VERY UPSET if Turbotax does not improve the online programming before forcing us al to transition ove.

This year, it's clear the changes to the business edition were a huge waste of time and money. It failed to take me through the process of finding deductions for my business and I had to search and dig just to get to some of the most basic. Last time we'll be using the software.

I have used Turbo Tax Home and Business for more than 20 years. Haven't had a W2 recently but TT knows what to do with 1099's. I have more than one business but TT always does it for me in less time it would take to drive to a CPA. Also less cost, of course.