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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,801 ratings3,801 reviews
  1. 5 stars47% (1,801)
  2. 4 stars23% (866)
  3. 3 stars14% (527)
  4. 2 stars7% (278)
  5. 1 star9% (329)
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Showing 81-90 of 3,801 reviews
Mar 14, 2026
Reviewer name: Rich32125
2 out of 5 stars
2 out of 5 stars review

TurboTax is getting worse

Much worse experience this year compared to previous years. For one, it doesn't support direct download of 1099 forms from many major institutions, so I had to print out 1099s manually and manually enter them. Secondly, it's giving errors when saving into my TurboTax folder so I'm having to save to another location and then copy back there. Finally, many of the help topics went to empty or generic pages.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 3, 2026
Reviewer name: TechDuke
5 out of 5 stars
5 out of 5 stars review

"Try again" screen credit card failure

Unfortunately this 2025 year, the California State Tax Return couldn't be e-filed due to several unsupported forms, that could not be removed and then persist as removed (appeared back after deleting). This was on Windows 11. Customer support helped to identify the bug and/or unsupported feature problem. The symptom was choosing credit card payment kept failing with the "Try again" screen. Deleting the form didn't help. Had to mail the printed form instead.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 10, 2026
Reviewer name: WayneTo
3 out of 5 stars
3 out of 5 stars review

Needs Work

I began reporting a second business this year as a stock trader. I found this field very confusing and the program went into something having to do with some agricultural co-op. As so many people are getting into this field, I think you need to do some vast improvements there. I have used Turbo Tax for several years, but this was all new to me. And you did not make it easy.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
Reviewer name: Hal664589
4 out of 5 stars
4 out of 5 stars review

Turbotax is always a Good Choice

As usual, Turbotax is very thorough and good about guiding you through the tax filing process. This year is a little more quirky than in the past. For instance, whenever it checks for updates and installs any updates, it then offers to continue using Turbotax. It seems to restart the program, but instead it simply shuts down. Annoying, but then when restarted again, it does actually start.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 13, 2026
Reviewer name: Mr MH
1 out of 5 stars
1 out of 5 stars review

Turbo Tax use to be good, not very good anymore

They keep changing the software and it keeps getting worse. Only supported Windows 11, but not offered for download via Microsoft store so laptop had to remove SAFE MODE to down load the SW. Can only download the SW, can no longer buy a CD/DVD. They eliminated It's Deductible making donations much harder as there is no way to enter multiple items at a time. When working offline not all the features work properly until you connect online (editing of stock sales and donation entries). On my state return, not all my data from last years turbo tax transferred and I had to retrieve it manually.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 20, 2026
Reviewer name: Peddo
5 out of 5 stars
5 out of 5 stars review

Request better integration with Tax Sum & Sched

It worked. I like the way it keeps the prior year's information and applies it to the new tax year's sections. I like the way it works with Quicken. Quicken needs to integrate better with Tax Planner. It's a pain to create workarounds for Tax Line items like IRA distributions so that one can see Total, Taxable, FWT and SWT distributions. It was difficult this year to use [CASH] as place to use double entry to place amounts into items on Tax Summary and Tax Schedule.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 5, 2026
Reviewer name: Rolling30
5 out of 5 stars
5 out of 5 stars review

Saves time and money.

I have used Turbotax since the 1990's even as my business and tax situation has become more complicated. I still find it the most efficient way to enter and organize all my financial information. Their calculations and worksheet links are flawless and the prompts for entry and search for deductions is reliable. For me, this saves time and money compared with preparing my data for an accountant and then working with them to file on my behalf.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 22, 2026
Reviewer name: Number 5 is Mine
4 out of 5 stars
4 out of 5 stars review

Long time user

I have been a Turbo Tax user for several year, probably 10 or more, and this year was the easiest year. However, they really need to explain things a bit more and ask more questions to avoid having to go back and fix "errors." Items such as details on a K1 or needing an IRS pin number, things that are not "normal" for most people. I do love that I can still do my own taxes, and those of my adult kids all on one program.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Mar 27, 2026
Reviewer name: Charles Schwab Investor
5 out of 5 stars
5 out of 5 stars review

Importing Investments - needs accounts numbers

I had trouble entering interest and dividends from my Charles Schwab accounts. I have over 5 accounts. The import screen and the company title do not include the account number. I have a hard time verifying that all my accounts have bee imported. I also was able to enter 2 accounts twice. I am very unhappy with importing accounts from by stock brokers

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 28, 2026
Reviewer name: ray4545
3 out of 5 stars
3 out of 5 stars review

TTaax desktop

confusing nstructions led me to file a CA state return doubling the tax I really owed. I have to file a correction to tha return now. Also when I tried to use any of my 3 credit cards it would not accept any of them because they all had a exp date greater than 08. I had to use my wife's card w exp date of 04. The drop down for the cr card month would not ttake a number higher than 08 and min=y cards all expire with 09

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955