HAVE USED TURBO TAX FOR MANY YEARS. THOUGHT THE PROGRAM (2025) HOME AND BUSINESS WAS NOT EASY TO NAVIGATE. IT APPEARED TO ME THE PROGRAM WAS DESIGNED SO MOST INDIVUALS WOULD HAVE HAD TO CONTACT TURBO TAX FOR HELP OR TO SIGN ON FOR PAID ADVICE. VERY POOR PROGRAMING.

Did not update the sections as I went along. I would "save" for the day and return to it, only to find that the refund amount was different. In addition, when I came back what I saved, it would take me to a form that didn't include all that I had finished the day before. I had to search for a copy of what I had actually finished, without any idea of where to find the most up-to-date form. It would turn out that there were multiple copies saved, rather than each save writing over what had been saved before to ensure that when I came back to it, there would be only one copy, the most recent.

I love Turbo Tax. I've been doing mine and others taxes for years now. The biggest problem was, that I had to get a new computer in order to do taxes this year, because I have Windows 10 and I needed a Windows 11. This added expense was not what I was needing in this economy, along with the expense of the program.

I've used TurboTax for years and it's pretty easy and straightforward. Easy to transfer the previous year's info into a new return to start... then update areas that I want to work on. My only recommendation is to make it easier to see where/how new tax laws (e.g., no tax on social security) are applied. In my case, it wasn't clear until I saw my printed 1040-SR.

My Turbo Tax experience was a nightmare this year. You owe me!! I had to pay for a desktop version when I wanted to use web version. I spent about 15 hours just entering the information and even then it was not correct. I'm not sure its correct even now! Horrible. Main problem was reporting 1099-G

I would give it 5 stars if they make it easy to use the online version to file multiple return under your account. I liked the online version better, but had to go to the desktop version to file other family member returns. The online directions about creating multiple accounts under the same e-mail does not work. Turbo Tax needs to change the user experience for those you take advantage of filing up to 5 return under the same purchase.

March 12, 2026, and I'm still finding errors in the desktop version for my 2025 taxes. For 5695's line 17 a,b,c don't match my answers to the interview questions, had to change them on the form manually. At least using the desktop version I can change those forms using the show form option, but come-on, this is just poor. Other people having other issues with that form.

When I want to go back and re-enter some information, I can't find some of the options from the first entry. For example, if I want to go back to reenter 1099-B, the interface is different from the first time. Also, 1099-int and 1099-B are separate in the various items, but when I click on them, they're together, which is confusing.

i was not happy that you forced people to get windows 11 or else they can't use your product. Also, when trying to use turbo tax it keeps encouraging us to switch to online instead of using the $120 product that we already bought. Online is not better as you claim, yes, you can file state for free, but you lose ability to file the 5 free federal taxes that we've paid for already. The pushing, multiple times, throughout the program to get us to pay for "professional help" is very annoying, ask once and take no for an answer. It seems to me that you are just out for money any way you can get it. You should think more about loyalty to your customers that have remained loyal to you for 15yrs plus.

Is it me, or is Turbotax getting more complicated and controlling? Didn't like the fact that the software added my residence state as a required default for my state return, which doesn't require residents to file a return. I file a non-resident return for another state, and I had to keep toggling from the window that says "see amount" to see the real status of my state return. That was irritating.