Program is getting more complicated and can not even recognize common mistakes (such as a personal data). When you will receive rejection from e filing, do not expect that program give you clear explanation how to fixed. You need additional money to call for help. AI helper is useless ans can not explain even code of rejection. The quality of Turbo tax significantly decrease in last decade.

I have been using Turbo Tas for about 25 years with super results. This year I was greatly surprised when you called in a third party to apply some of my refund to the state tax I owe. I was shocked and greatly dismayed when I received the email announcing their intrusion into my taxes. I admit I did not read ALL the fine print which probably divulged the intrusion for a fee! I will continue using Turbo Tax and will definitely be more attentive to the fine print.

I have been very happy with TurboTax for the last 20 years. There have been some minor issues, but I do a little research and find a resolution in the TurboTax help. I was very disappointed this year to see It's Deductible is gone. That was a great feature that I always told people about. I was also frustrated when I started 2025 taxes and kept getting routed to the online version using expert advice. Most people use TurboTax because they don't need the expert advice. Please continue building a product for those of us who are comfortable using TurboTax without expert advice.

10 years - highly satisfied. However, there were some glitches this year. Example: asked me to enter our address but said city invalid - city was correct. This happened in a few instances throughout the program this year (not always city, just various boxes it asked to be completed during the review)

- You cannot automatically import business data from QuickBooks Online, Intuit's own SaaS accounting software! Same for TurboTax online. That is the most inexcusable thing for a premier software company that presents itself as focused on SMBs. - Interface with CHASE Bank for business loans does not split principal from interest, requiring complete manual re-entry. - Interface with eTrade missed one of two 1099-R records. Both records had to be entered manually.

I've used the PC version for many years. Now you are trying to sell the online subscription, but it does not include the ability to create more returns for different members of my household. So, the lower cost offered on the online version did not make sense for me.

Turbo Tax is great. Led me through the whole process even with the over abundance of 1099 forms that we had this year. Used the tax advice service, which is a great deal for only $60. She helped me resolve the only error from the forms and everything is good. Only have one recommendation, that is for importing information from other sites, I didn't like the way it made everything available (all accounts), but did like being able to use a PDF file for the W-2. It would be great if that function was also available for other import sections.

This was the most difficult time i had completing a return. Stop asking to download information it should be a one time question. Just bring forward information from prior years and stop unnecessary jumping through unnecessary screens lots easier last year. stop trying to sell your product throughout the software once is enough

This year, when you press "Learn More", the information displayed is so tiny that most people over the age of 65 can't read the information without a magnifying glass. There is plenty of blank space on the screen so make the font much larger!! t was very irritating.

IT WAS AN AWFUL EXPERIENCE. THE SOFTWARE STOPPED WORKING AT THE END OF THE FIRST DATA ENTRY AND I LOST ALL DATA. THE SECOND TIME AROUND, IT SHUT DOWN ON ITS OWN A HALF DOZEN TIMES BUT DIDNT LOSE ANY DATA, MIRACULOUSLY I THINK. THE SOFTWARE MAY BE AS SIMPLE AS IT CAN GET GIVEN THE MASSIVELY COMPLEX TAX CODE. BUT I FELT RANSACKED - ESPECIALLY AT THE END WHEN YOU REQUIRED MORE MONEY TO FILE, AT WHICH POINT, I A SURE YOU KNEW I WOULD BE TOO EXHAUSTED TO RESIST