Generally easy, but there are some pages where information required is not explained well... sometimes no explanation at all. Usually solved with a bit of research, but occasionally I just have to "wing it". The only material problem I've had with the 2025 software is the payment page for buying state eFile. At the "Payment" page, the expiration date field only shows months 01 through 09. Considering my primary payment card expires in October (and most of my other cards are also in the last 3 months of the year) this is a major annoyance. This was the same for both "Business" and "Home & Business".

I had to spend that $60.00 fee to talk to an agent. Two hours of waiting for help, I was finally contacted by Nathan. The problem was that I was at the finish line and the Federal could not be accepted. Nathan worked with me for over an hour. He successfully solved the problem by upgrading my software. It was very complicated but he knew just what to do all the while calming me that it just takes time. He saved me. Honestly, he saved me. Thank you again Nathan for everything, Lou Anne

Asking for 1099-C without a way around it.. Had to go back and manually skip that screen. Accidentally added state and could not remove. Not even support person could remove. Prompt for Account info 3rd times after already validated. Can upload image using phone with online version but not available via desktop. But with images via phone it didn't capture corectly. very quirky this year!

Very unsatisfied with TurboTax 2025. I've been using TurboTax since at least 2012, and I felt like it was getting better for a while, but has now been getting worse for the last few years. This year it pulled in a corrupted version of my 2024 filing which I didn't catch until I was about to file and noticed that the last year's AGI that you're asked to verify for some reason, didn't make any sense. So I went into the forms and realized that the 2024 values in the two-year tax comparison form were all wrong. I tried to fix them there, but they seemed to show up in too many places throughout the many many forms included, so I had to give up and start a whole new filing. Very frustrating. There should be a way to delete and re-enter the last year's data without having to start all over again. I even had to re-purchase the state efiling which I had already done in the corrupted version of my filing, so I lost $20 to this issue. I'm also very disappointed that It's Deductible has been removed. That was one of my favorite features of the software. I'm definitely going to explore other options for next year. If I can't trust the software to import last year's data, and I'm not getting the functionality of It's Deductible, sticking with this product is not looking very attractive. Oh, and it's also annoying that auto fill doesn't work in the payment pop-ups.

I had to buy a new laptop to use your desktop version and I've been a loyal customer for better than 10 years. The fact that this last minute discovery windows 11 was required was the sorriest way to treat customers. I kept with your product but if I had an alternative to import my previous returns into I would have fired you.

I had a very....difficult time to figure out my CA state itemized deduction. I took me 2 days and finally I found a Itemized Deduction Worksheet in CA's website. After filling out all the information as instructed, I found the result that matched Turbotax provided. Shouldn't you provide this worksheet in the software? The amount is there but without the worksheet, no way to tell where the amount came from. After finding out, my head-ach is gone right away!!!

Not as good as previous years. To many niggling problems. I am still not sure that the Federal Return was accepted by the IRS. When comparing 2024 data to 2025, the year of the Return was not prominently displayed on the Return I was lookiing at. This led to confusion and possible errors.

One issue I had is that the return for my daughter indicated that she could deduct $8,000 to her IRA. We did that, then TurboTax said she was not eligible for the deduction. I called and talked to a Turbo Tax expert and she looked it up and found that the $8,000 can not reduce self employment taxes.

I have always had good experiences filing my taxes through TTAX. I hope your excellent software continues to live up to this high bar set during previous experiences. I would like it to be easier to safe my tax return on my local drive and be able to open these nor access these files easier. TTAX has appeared to get more complicated over the years. This may be the fault of the tax laws and government processes, but it seems to get more confusing each year.

Product needs a lot of improvement. Online search is absolutely worthless. IRA basis don't transfer over from last year's Turbo tax filed returns. Others such as state taxes paid, investment credits owed... so much information from previous years' returns could be transferred over but you don't - making us go back and manually look it up and enter