I filed my federal taxes with Turbo Tax and needed to file an amended return but TT would not allow me to e-file the amended return because it said I had not filed my 1040 with TT. The IRS has already accepted my original return but TT said I had not filed it.

This is my first year using TurboTax. Both corporate and personal taxes were well explained. I only had to consult an AI five or 6 times for explanations. Considering the complexity of my returns, I would have had to pay a human tax expert several hundred dollars to do my taxes.

I continue to use Turbo Tax because it makes my tax preparation seamless. I recommend it regularly to friends and family. One criticism I have is what feel like unnecessary fees. I appreciate that Turbo Tax cannot control the fact that my state (MA) charges $25 for me to e-File, but maybe that cost is something that should be covered with me getting my "free" state and paying $100+ for the software to begin with. Related to that, you encourage users like me to e-File, and I find it ironic that a couple of pages later I learn that I need to pay $40 to e-File. Seemed a bit shady.

I have thought Turbo Tax was a great way to do your taxes in the past. This year I've had more challenges. They took away the It's Deductible feature for non cash charitable contributions, that I used and liked. It was an easy way to value donations. I had to go to the forms feature more to make some changes and modifications. Also, in trying to amend last years tax return, I unfortunately had to amend twice and I had real difficulties in getting the software to do what I wanted. Luckily, AI was very helpful for me in this area.

It gets the job done, but the interface is wonky: 1) The AI assistant did not work at all. I couldn't type anything. 2) The search feature is AWFUL, you can't even search on a page of text. 3) What should be local and on my desktop machine requires web login. That's horrible.

I've used TurboTax Home and Business for years filing single, but using TurboTax Home and Business filing married jointly is not exactly straightforward. My wife and I have small businesses and after I input her business information I then had trouble trying to find where to add in my business information. After struggling a bit I finally figured it out, but please make it easier for people to navigate to where they need to be.

Turbo Tax is generally a great product. However, the fact that Turbo Tax could only run on Win11 this year was brutal for me. My Win10 computer had almost but not quite the hardware sufficient to support a Win11 upgrade and I had to buy a brand new computer at the last minute just to do my taxes. This really stressed me out. It is also frustrating because I now have two computers in front of me when I really only need one. Online TT is not an option for me for many practical reasons - too many to list here.

TurboTax gets the job done. I have some complexities like K-1s that raise topics that aren't fully covered in the TT Home & Business product but it gets me close enough to find other answers myself. It also makes it easy to cover my wife's small business. I have used the product for years and am comfortable with the user interface and process for completing my return. I will continue using this product in the future.

Intuit forced me to sign in multiple times - every time I opened TurboTax on my computer, even though it was already downloaded. In addition, TurboTax doesn't correctly calculate the max employer contribution to a sole-proprietor 401K that also has a defined benefit pension plan. There are specific rules for that, and you should easily be able to program those into the software - I've been waiting years for this.

The questions are not always clear regarding what is being asked and why. Sometimes it's clear. But sometimes it's ambiguous regarding how to answer the question, e.g. what to include in the figure that you're entering. If we answer incorrectly, it could cause an inaccurate tax return.