Been using turbo tax, since I started filing taxes in 2011. it has been helpful in filing. it breaks down each section needed to file. Gives good advice on how to find the needed information and explains why it's needed and what it is for. Even helps me find missing forms needed to file. Even though I had not received one yet at an appropriate time, if I gave it the correct information it leads me to the right path or reminds me what else is needed. Since the start of using turbo tax, my taxes have been filed efficiently and accurately without being rejected and sent back to me for corrections.

deceptive and tricked me to purchase a service that i never needed, wanted or even will need since i was past the need part to checking out, now i am being double charged for services that i do not need or use and if you are not going to refund my purchase, i will end up cancelling all additional services ordered and call my card to dispute the charges.

The combination of TurboTax and the business version of Quicken makes filing a much easier process. My only suggestion is that moving the schedule C information for Quicken to Turbotax could be simplified with some improved assistance. The combination of products saves me a lot of time and money. Thanks, Jim

Consistent and reliable product; however, I don't like the fact that some screens "blow up" the magnification to appear huge compared to the general input screen. For example, the screen that let's me choose what to work on has normal size fonts/ magnification for pension, but when I select "edit" the pop up screens for pension have huge font/ magnification. This is very frustrating to deal with. Please fix this for the desktop software.

I really hope that by next year, the integration of AI will allow me to simply place all my PDF documents into a single folder so that TurboTax can automatically populate the data and file my return. I found myself relying on Google Gemini quite a bit this year for assistance instead of using the built in TurboTax help features, and I am definitely looking for a much smoother reporting process next season. The most frustrating part of the current system is the manual entry required for RSU stocks. Even for tiny amounts like 0.012 shares or a single dollar in earnings, I still had to manually type in every single line item.

This is the first time I've ever had my tax return rejected (I've used Turbotax almost exclusively in the past 20 years) which I thought was over a pin that the program states I can "put any number". So that was rather perplexing. It was then rejected a second time. The AGI had been pre-populated, so this time I went and looked at last year's return. Why on earth would Turbotax place a random and unfactual number there? It was over by $14k, what's that about? Did they take the AGI from my joint state return and use it on my individual federal return? This is also the second year that I've had to file as an RDP. The process is not any less confusing than last year, and I still really dislike that I have to download software just because we have multiple returns to process. With all these advances in technology, one would think they'd be able to make the process more seamless. Honestly, at this point I'm ready to switch to an in person tax preparer for future years.

I was prompted to use the online version of TT and found that the e-filing for my state return was going to be, I believe, $64. I reverted back to the desktop version, where I paid only $15 with my included $10 discount. Why was I directed to a much more expensive product?

Accuracy guarantee - they were wrong on calculations due to bug in their software, and I had to amend because of them this year. Paid over $100 for software, had to spend hours getting the software to work again, and only got a $30 check for my troubles

User friendly than the last yr version. Easy to navigate to a specific topic and then return to the last place where you left to continue Turbo Tax. Well organized and cohesive for easy reference and review. And the reports are great for future reference and continuous improvements.

First time in 20 years I had an issue with the accuracy of the information displayed using the installed software. The software begins by assuming you will use the standard deduction as you enter each deduction. When I got to the summary screen it stated that based on my input the standard deduction would get me the best return. Hitting the continue button produced a new summary screen that stated my return would be from using my itemized deductions. This created a lot of confusion and took several cycles going back and forth before the summary screens agreed and the tally in the upper left of every screen agreed with the summary screens. Also when entering energy credit, this total is not shown as a tax credit item on the summary screen but is included in the sum total number. It is confusing to see a total that does not equate to the sum of the items listed in the summary.