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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,801 ratings3,801 reviews
  1. 5 stars47% (1,801)
  2. 4 stars23% (866)
  3. 3 stars14% (527)
  4. 2 stars7% (278)
  5. 1 star9% (329)
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Showing 11-20 of 3,801 reviews
Sep 21, 2026
Reviewer name: 1Adam12Im getting tired
1 out of 5 stars
1 out of 5 stars review

TurboTax quality seems to be in decline

TurboTax too often asks obscure questions with "help" that does not offer useful information. I find I have to consult ChatGPT to understand what TurboTax is asking me or to understand how to use TurboTax to get all the deductions I qualify for. Too often I have to repeatedly enter the same information in the tool. I shouldn't have to enter my email address, phone number, and street address is different parts of the tool. You can assume my name and street address when I start entering my credit card information and simply give me the option to provide an alternate name and address if using an alternative payment source. This is doubly frustrating after "doing battle" with this tool for hours just to get all my information in. I've used TurboTax for years now and will seriously be considering an alternative tool or simply hiring a professional in the future.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Sep 14, 2026
Reviewer name: Tomatojoe
3 out of 5 stars
3 out of 5 stars review

Single Member LLC Issues

TurboTax for Home and Business handles the basics flawlessly. However, it doesn't handle single member LLC in California very well. Absolutely no guidance that leads you to CA form 568 - an essential requirement for any taxpayer that has a single-member LLC.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Sep 8, 2026
Reviewer name: Claires grandpa
2 out of 5 stars
2 out of 5 stars review

TurboTax needs a correction!

i am a retired tax partner in a Big Four accounting firm, so I would be deemed to be an "expert". I have used TurboTax Deluxe for many years to prepare my income tax returns. My former firm, along with many other national accounting and law firms, has elected to pay California state income taxes (and many other states that permit it) in the firm and deduct the payments as a business expense. The payments are then allocated to current and retired partners as a credit on their state tax returns, and the credit is claimed (in California) on Form 3804-CR as an offset to the individual's state income taxes. TurboTax Deluxe does not seem to allow this form to be produced, which requires me (and all others like me) to hand prepare Form 3804-CR and then prepare corrected pages affected by Form 3804-CR, such as Form 540 page 2, line 43Form 540 page 3, Form 540 page 4 and Form 540 page 5. It also requires correcting and redoing the estimated tax vouchers for the following year.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Aug 19, 2026
Reviewer name: Luu Bich
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is very good

Tax Sofware of Turbo Tax is very good, I have experience on computer programing then with the help from the tax prearer I prepare my Tax Forms so easily

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Sep 6, 2026
Reviewer name: HAPPY TO FILE FROM ALASKA
5 out of 5 stars
5 out of 5 stars review

TURBO TAX...SECOND TO NONE!

TURBO TAX IS SIMPLY THE BEST TAX PROGRAM TO USE. IT FACILITATES THE EASE OF FILING AT YOUR FINGERTIPS! THANKS TURBO TAX FOR HELPING SIMPLIFY MY TAX FILING AND KEEPING ME IN COMPLIANCE WITH THE IRS FOR DECADES!!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Aug 16, 2026
Reviewer name: gandru
4 out of 5 stars
4 out of 5 stars review

TurboTax Feedback

Overall the product is intuitive but to get a form view need to specifically pull it. Instead a button may be provided directly so, we could zoom on to that form.

Review from turbotax.intuit.com
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Sep 26, 2026
Reviewer name: DKRUV
2 out of 5 stars
2 out of 5 stars review

Import from financial instutions was terrible.

Importing from banks and brokerage houses was extremely difficult. I have used TurboTax for 10 years and this was the worst year I have encountered. If I can find another software tax package that will work with past TurboTax files I will switch

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 10, 2026
Reviewer name: kv2026
3 out of 5 stars
3 out of 5 stars review

Turbo T

I've been using TurboTax for the past decades. However, this year I found the software more confusing than helpful. I ended up spending a significant amount of extra time researching certain items and making manual adjustments.

Review from turbotax.intuit.com
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Sep 29, 2026
Reviewer name: Turb02026
4 out of 5 stars
4 out of 5 stars review

International taxes handled far better in TurboTax

Interenational taxes and handling are far better this year than the last. There is one other aspect related to NC State filing( i cannot write in reviews) But needs to be better in NC state returns when federal tax returns are copied to NC.

Review from turbotax.intuit.com
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Oct 6, 2026
Reviewer name: ttocsnj1
1 out of 5 stars
1 out of 5 stars review

Turbotax is

Terrible accuracy. numerous errors in state tax software that could not be corrected. Same errors carried over for several years dating back to 2021 requiring amended returns and significant penalties

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955