As near as I can tell, TurboTax has always been very accurate. I have never had a problem with the IRS because of TurboTax. My problem this year is trying to use the "online' version of "Home and Business". I needed to spend approximately 3-1/2 hours of online help to get my tax return visible, only to have it revert to "unable to review until filed". I finally got the downloaded version and needed to spend additional hours re-entering my 1099's and get a tax return I could review, print, and then file.

It took too long to get the business components up and running. They weren't available until Jan 2026. As a result I had to figure out the business net income implications for i401K contribution limits on my own before 12/31/2025. Bottom line is I didn't fully benefit from paying for a business version of the software. Even place holders for business income and business expenses would have been better than not.

The program this year is horrible and we will not be using it again next year. There are far too many places where we should be able to remove old fields but despite it indicating "add, change or delete" we cannot do anything but add another entry of the same field.

EVERY YEAR I AM WAITING FOR FORMS TO BE UPDATED UNTIL LATE JANUARY OR EARLY FEBUARY. BUT YOU EXPECT ME TO PAY FOR YOUR SOFTWARE IN NOVEMBER. THIS YEAR MY FEDERAL RETURN WAS COMPLETED ON JANUARY 13TH AND ELECTRONICALLY SENT BUT COULD NOT BE FILED UNTIL JANUARY 26TH. MY 1040-ES FORM PRINT WITH "DO NOT FILE" ACROSS THE PRINTED VOUCHER. I CAN FIND NO WAY TO PRINT THEM WITHOUT THIS PROBLEM. I REVIEWED MY COMPLETED TAX RETURN AND I CAN FIND NO REASON FOR THIS PROBLEM. CAN YOU ENLIGHTEN ME.

I have been using TurboTax for years, but will never do it again unless I get a lot of help following this review. As soon as I was finished with my taxes, I clicked review and the program suddenly added a bunch of new forms. I had a specialist help me remove the forms and then it happened again so I deleted the forms myself, which is an involved process. Then both my state and federal returns were rejected and I'm unable to submit my taxes.

Longtime TT user. I've tried some of the competition over the years, but I keep coming back. How I rate various aspects: Accuracy 5 * Features 5 * Ease of use 4 * Cost 3 * Interface 3 * Ease of determining which version to use 2 *

I had great difficulty getting the state return. The software would not download it. I tried a bunch of things recomended to cure this but none worked. I finally tried to manually download the state return software from your website, but this proved very difficult. The instructions bore no resemblance to what I was seeing. I finally got your AI assistant to give me a link to the download. It shouldn't be this hard

I purchased tlurbotax and wanted to use annually. However, your continued attempt to sell me some person who has not seen or know of my tax situation is stupid and an attempt to hide what you are and that is more concerned about how much money you can generate vs having forms competed and system functioning well. You need to fire your product manager and the head of IT for your program. It is terrrible. I will not continue to be taken advantage of by you and your alleged product. One time at end do you want to pay for some assistance would be more than adequate.

I had received a rejection (IND-417). After spending the afternoon trying to figure out what the issue was only to find out that there was nothing wrong with my return. Thank a lot TT. Even last year your program had glitches that I had to fix. I've been using TT for over a decade; next year I will use someone else. Bye TT. UPDATE: Rejected AGAIN. I won't use Turbo Tax again!

I download TurboTax and had all business and employee information loaded into the online portal but when I went to complete a W2 I kept getting a Box 5 is too small error. I was on the phone for 2 hours and 15 minutes and they tried to tell me it was an accountant error and we lost connection. I called back and actually had to do it on the desktop, which isn't as user friendly.