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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,845 ratings3,845 reviews
  1. 5 stars47% (1,820)
  2. 4 stars23% (878)
  3. 3 stars14% (533)
  4. 2 stars7% (281)
  5. 1 star9% (333)
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Showing 861-870 of 3,845 reviews
Jan 24, 2026
Reviewer name: AMedReturns
4 out of 5 stars
4 out of 5 stars review

Please add coversheet and address information

Disappointed to see that this year there is no coversheet, directions, or address for sending paper returns. I had to search online for this information.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 3, 2026
Reviewer name: TheDuke666
5 out of 5 stars
5 out of 5 stars review

TurboTax continues to be a terrific product

TurboTax continues to be a terrific product - easy to use, drops the proper contextual hints to make sure details are not forgotten, and handles the whole process. I never worry about the quality of the results.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Apr 12, 2026
Reviewer name: srac15
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is helpful

I iike the way Turbo Tax organizes my tax reporting, and keeps records. I also like the ease of adding or subtracting items to deduct so I can see how I can benefit in the future. The efile really makes it simple. Thanks.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Mar 14, 2026
Reviewer name: Missjj7878
2 out of 5 stars
2 out of 5 stars review

Not a Fan

It is the most cumbersome application. If I need to make one little change, I have to go through every step over and over again. Doesn't work with my Chrome computer - had to purchase a Windows laptop.0

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
Reviewer name: ThisNameSucks
1 out of 5 stars
1 out of 5 stars review

Sick of TurboTax

Absolutely disgusted at how difficult it is to find and download the product. I'm don't with the difficulties of TurboTax. If you don't want us to use the download, stop offering it!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 3, 2026
Reviewer name: tax tired cdm
4 out of 5 stars
4 out of 5 stars review

Turbo Tax does the job

It does a good job of reducing the complexity of a ridiculously complex federal tax code. Watch out for cross sells for extra expert tax help or defense against audits. The cross sells are annoying.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 13, 2026
Reviewer name: 2025 Filer
3 out of 5 stars
3 out of 5 stars review

Internal Review does not catch error

State filing was rejected due to inconsistency on exemptions. Turbotax review should have spotted this, but did not. When attempting to correct in response to state rejections, TurboTax blocked the correction.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 5, 2026
Reviewer name: dralbert66
4 out of 5 stars
4 out of 5 stars review

TurboTax is Slipping A Bit After 35 Years

Intuit is slipping in their TurboTax updates, and I have been filing with it since 1990. For the first time, I am considering using another software in 2026.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 14, 2026
Reviewer name: Business and Personal Tax
5 out of 5 stars
5 out of 5 stars review

Will use again next season

The efficiency of the process provides the value. We were able to complete my business and our personal taxes thoroughly and in the time it would normally take to prep our information for an independent CPA.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.

Mar 19, 2026
Reviewer name: Byron123
4 out of 5 stars
4 out of 5 stars review

Contact Person Info Not Allowed

The only problem I had was that when I did my sisters Fed taxes, TurboTax would not allow me access to the lines that allowed me to put my name as the contact person. I was in the filing section when I noticed that there was no option to do this.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.