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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 811-820 of 3,740 reviews
Apr 16, 2026
Reviewer name: gephoto
5 out of 5 stars
5 out of 5 stars review

Happy user for more than 20 years

Over all quite easy. Some places where there is a risk of double entry of information (car info for example) Happy user for more than 20 years. Amazing to see how insanely complex filing can be. Would be cool if W2 info could be available with little effort. The mailed ones are easily missed

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 8, 2026
Reviewer name: Crelwestdy2
5 out of 5 stars
5 out of 5 stars review

Works at any point in your lifecycle

have been using Turbo Tax for over 40 years during years with a simple 2-person household through a household with 2 college attending children and several real estate development LLCs, to today where I am retired and living off of social security and investments. TurboTax has handled it all!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 22, 2026
Reviewer name: JCLK2
4 out of 5 stars
4 out of 5 stars review

Pros and Cons

I like many of the features of Turbo Tax - especially that I am able to download the previous year's return to compare. I don't like that I need to upgrade my computer software every year. And eventually get a new computer to be able to run Turbo Tax. I think the advertisement for a "free premium upgrade" is scammy. I had to call into the Help line to understand it, and found that with the Turbo Tax version I already bought, that "free" upgrade would not give me any benefit.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 19, 2026
Reviewer name: Quick 123
4 out of 5 stars
4 out of 5 stars review

Tax Prep is Good, Estimate Calc Needs Work

I had no issues entering or calculating my tax return for Federal or State. I was disappointed that I found no way to adjust projected income for 2026 to calculate and create Estimate vouchers. I know that income does not vary from year to year for many users, but for someone retiring or ending a second job, it is essential. Please add this to future software.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 11, 2026
Reviewer name: tompatx
1 out of 5 stars
1 out of 5 stars review

Terrible

The TurboTax desktop version now has a very poor user interface. I have used TurboTax for 20 years, and its quality assurance has noticeably deteriorated. Fortunately, ChatGPT has been far more helpful in identifying errors than TurboTax's own support tools. The Help section is particularly bad.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
Reviewer name: BTH13
4 out of 5 stars
4 out of 5 stars review

Good, but Needs Some Improvement in Areas

Turbo Tax is a helpful way for a person who understands numbers and taxes to avoid the cost of a professional accountant - and learn about money management. The two areas that were cumbersome were 1) new format for Charitable Deductions' goods valuation and 2) being able to easily locate and get back to Schedule C. Both could be improved.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 7, 2026
Reviewer name: BobHDER
4 out of 5 stars
4 out of 5 stars review

Life in California

Each year my California return has been found to be in error. I hope it works out this year. CA LLC: Also, I'm sending CA $1700 for form 568, and also 800 and 900 for two other forms. In the past, CA has refunded my 1700 as duplicate. Not sure what's going on. With the assistance of your call-in line, we found where to select that I had an LLC, it was hidden pretty well. Please bring that forward into the Business section next year. I'm happy with the e-filing processing, and the general formatting and data collection and review.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 15, 2026
Reviewer name: TheirLobbyingCausesThis
2 out of 5 stars
2 out of 5 stars review

A Necessary Evil, unfortunately.

Had completed 95% of my 2025 return, only the actual transfers to the retirement account were outstanding. TurboTax application installed an update and I lost all of my progress and had to start over from scratch. Then I was unable to edit the value for self-employed health insurance without going directly to the Forms backup worksheet. Why is not an option available in the step-by-step menus?

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 31, 2026
Reviewer name: Who uses LaDue
5 out of 5 stars
5 out of 5 stars review

Comfortably The Same

I've been using this product ever since schedule F was no longer included on the product I used to use; it's been a very long time. There is way more in this product than I need since our farm is a very small, family-run operation. I like the fact that there are very little changes (in the program itself, not the federal tax code!) so I can get through my taxes without going up a steep learning curve every year. Taxes in general are exhausting enough as it is, right? I'll use Turbo Tax until I die. It's that comfortable.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 16, 2026
Reviewer name: winnipesaugeek
2 out of 5 stars
2 out of 5 stars review

Buggy software meant doing it twice

I usually use the online version and have been using TT since 1999. This year, the online version couldn't handle a simple 529 distro trying to tax me on room and board usage. So I switched to the desktop version thinking I could just import all the work I'd done in the online version. Nope. "Error Code 190". So I installed the state program as suggested and the error never changed. No helpful text. No troubleshooting guide. Nothing. That meant I had to re-enter everything including my wife's business expenses (which online can be imported via XLSX but not in the desktop version!) all by hand. Needless to say, this is the last year of using TT after 25 years.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955