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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 801-810 of 3,740 reviews
Mar 24, 2026
Reviewer name: TahoeDen
4 out of 5 stars
4 out of 5 stars review

No support for Form 8990

Kind of a bummer that I have to download from IRS Form 8990 (Limitation on Business Interest Expense) since TurboTax Home and Office does not support that Form. AND, I can't file electronically as a result, since there is no way to attach the form electronically. Otherwise, this version works quite well for me. For me, the Form resulted in no disallowance of any Business Interest Expense from the Master Limited Partnership's K-1. Seems like if there was a way to enter an person's estimated taxable income when doing K-1s, that 99% of this "problem" for taxpayers would result in no disallowance. Just Saying . . .

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 8, 2026
Reviewer name: TTSCKS
1 out of 5 stars
1 out of 5 stars review

This is year is very disappointing

This year has bugs with the Education Credits. I called to report. I had to waste time going through Turbo Tax if this, then check this. We did that. The issue was the flow of answered questions. "Yes", pursuing degree on the required page flowed through as "no" on the page that mattered to the calculation. After all that, I get the response that, yes, this issue has been reported. Then I get a closed ticket and request for my opinion. I go back in, and it is not fixed. Urgh! No. Ticket should not be closed. I call a few days later to ask if same issue is showing on Deluxe as the Home and Business. Again, some runaround... may I see your screen. yes, on so on. Issue, not resolved. Finally a week later, I think, maybe if I use step by step instead of forms input. mmm I removed the 1098-T links, deleted the people and student worksheets and used the step by step method instead of forms. It worked. I still haven't heard if Turbo tax has resolved the questionnaire flow issue. And then, I just filed my return (the 3rd), after my mom and daughter's, and it tells me that I have used all 5 of my federal filings which is not true. I have 2 more to file. I hope that will not be another time sucker to fix, but I'm not holding my breath! Ok, it's filed, but it wouldn't let me print without telling them why I don't add their live audit/audit function....mmmmmm See above.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 11, 2026
Reviewer name: NeedingANeedlessNickname
2 out of 5 stars
2 out of 5 stars review

Might be the last year I use it

Quickly becoming obsolete. Needs massive update in the age of AI. Way too many redundant questions and not filling in stuff it already knows about. Also doing product updates a few days before you file? What about those that already filed? Do better.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 16, 2026
Reviewer name: AlyCat7
4 out of 5 stars
4 out of 5 stars review

Generally love TurboTax desktop but had glitches

Love the ability and help TurboTax provides with filling taxes independently. I have used the desktop version in the past but my 2025 Mac system had some glitches this year that made some of the work through complicated with errors I had to manually fix in the files themselves.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 26, 2026
Reviewer name: BookCrow
4 out of 5 stars
4 out of 5 stars review

TT continues to get the job done well

I've used TurboTax for over 20 years. It continues to provide what I need to get my taxes done with good confidence that they are correct and I haven't missed any deductions or ways to save money. There are always some pain points. Not being able to file for an extension from within the desktop product is EXTREMELY annoying, and inexcusable from a UX perspective. Providing some handholding when dealing with the complexities of Schedule K-1's would be a good improvement. I *will* use it again next year. :-)

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 29, 2026
Reviewer name: JohnDM1965
3 out of 5 stars
3 out of 5 stars review

AI is here. Be Smarter with error messages.

I had over 120 error messages in the final error check asking me "is this a digital investment". After going through basically all but a couple, I was asked "Do you have any digital investments?". That really annoyed me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (Was aiming for 120 exclamation points, 1 for each error message) After taking considerable time saying "NO" so many times and thinking why I can't just say GLOBALLY NO, you ask me this question. "Do you have any digital investments?" Why didn't you ask me before I said "No" so many times. Be SMARTER with assessing error messages and allow us to get done more quicky. AI IS HERE. You should be smarter assessing error messages and getting through them.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 13, 2026
Reviewer name: User444
4 out of 5 stars
4 out of 5 stars review

2025 version not as user friendly

The changes to entering dividends, etc is very confusing. I spent more time deleting duplicated forms, etc than it took to actually complete the return. We also have to click NEXT too many times. Please include 2 or 3 questions on a page before we have to click NEXT

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 23, 2026
Reviewer name: Just4Rich
4 out of 5 stars
4 out of 5 stars review

Flow and Complexity

I have been using Turbo Tax since the beginning (mid 1980s). This year the flow did not seem as smooth in places. For example, I was asked to input interest and dividends, then later I was asked to import brokerage information which also included interest and dividends. There seemed to be more complexity in questions and the number of questions; however, that may be due to a tax code that continues to get more complex with more and more exceptions and anomalie

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 30, 2026
Reviewer name: Mike Bike 111
4 out of 5 stars
4 out of 5 stars review

Works but has a minor issue

When I went to e-file my state return the dropdown menu for expiration month of my credit card would only show 01-08. I tried various settings on my computer didn't help. Tried Turbo Tax help and could not find any support without paying a fee. An IT problem like this should always be free. I ended up using a different credit card with an expiration in the allowed range.

Review from turbotax.intuit.com
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Mar 30, 2026
Reviewer name: DennyS7929
2 out of 5 stars
2 out of 5 stars review

Program is more buggy this year than ever before.

Twice locked out of program asking for passwords that Turbotax created w/o my approval when saving file to another name. Made me restart entries once. Program froze up several times requiring computer reboots. Not easy to go to worksheets to input data as in past. A good list of worksheets was not readily available. Had trouble with downloading state version.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955