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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 771-780 of 3,740 reviews
Apr 14, 2026
Reviewer name: Norseman 1909
3 out of 5 stars
3 out of 5 stars review

Form 3520 Problem Still Exists

TurboTax is overall a good program but for the third year in a row you have made it a requirement to file the federal return by paper if you file a form 3520. The 3520 is required to be filed separately from your 1040 and the requirement to file it by paper doesn't require a paper filing of the 1040. You had this correct for years but now prohibit it. Also the step by step version of the non-resident NJ return did not flow well. Otherwise the program seemed good.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 19, 2026
Reviewer name: LS10000
4 out of 5 stars
4 out of 5 stars review

Mostly decent, cannot imput SEP IRA

Mostly great, but there is no way to Enter SEP IRA. Also all the instructions both within the product and online about how to find where to enter SEP IRA are completely wrong and have been for years. People keep giving you guys feedback and you just keep posting the same wrong answer. Frustrating. Otherwise decent product.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 24, 2026
Reviewer name: MJS2828
2 out of 5 stars
2 out of 5 stars review

Average Value

I purchased a turbo tax Home & Business Federal + State. Given the title, I would expect the E-File expense to be included. However, buried in the fine print it is noted that there is an additional state e-file fee. The advertising is misleading. In addition, there are many attempts to upcharge with additional service throughout the program. This is already one of the most expensive software's on the market without additional fees.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 20, 2026
Reviewer name: F12AS
2 out of 5 stars
2 out of 5 stars review

TurboTax is taxing and much more expensive

You buy the initial product and then they charge you for state tax return and charge for audit defense and charge and charge and charge if they can. Typical offer a basic product at a low?? price and keep tacking on fees after the purchaser has committed time and resources. Typical stunt

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 29, 2026
Reviewer name: Mike NaMi
5 out of 5 stars
5 out of 5 stars review

Awesome product!

Worked great for me. There was a problem where I had to manually enter Royalty info on Schedule that I thought I had already entered. It was flagged during the Fed review at the end. It did create problems for me in that I had to buy another computer in order to run Windows 11!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 27, 2026
Reviewer name: Dave3117
4 out of 5 stars
4 out of 5 stars review

Availability of updates

The software was not ready for filing in Wisconsin until 2/26/2026. Other updates were not available until after the beginning of February. I expected the software to be ready sooner or to be notified that it was not ready until an expected date. I spent too much time going back to see if the updates were done.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 1, 2026
Reviewer name: Bob481005
3 out of 5 stars
3 out of 5 stars review

TurboTax is Cumbersome

There were changes made to the investment income download/entry into TurboTax this year that were confusing with comparison to prior year information. This added considerable time to the entry and review of the income downloads. This affected my rating considerably. Also, I am a long time user of TurboTax. There should be some financial benefit in terms of cost for us users.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 23, 2026
Reviewer name: Daveagain3
3 out of 5 stars
3 out of 5 stars review

Turbo Tax used to be a great company, not now

Updates are very late. No support when the software or payment with Intuit messes up. Just a typical company that has horrible customer service. Lots of upselling. Not happy with this company, but I'll give it one more chance to get some sort of customer service. Unbelievably difficult.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 22, 2026
Reviewer name: pellegrin
3 out of 5 stars
3 out of 5 stars review

Several problems with TurboTax

I've used TurboTax for years, but this year I had several problems. 1) The software would not transfer last year's return. 2) The software crashed during the deductions section and there was no auto-save, so I lost all my work. 3) The 1099 income was included in the total but was not shown in one of the intermediate summary pages.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 4, 2026
Reviewer name: Me in Washington
4 out of 5 stars
4 out of 5 stars review

Needs a bug fixed

I did not appreciate the confusing final filing message stating I could not file as yet. It was referring to an unfinished state tax return but it appeared as if you were not going to let me efile my federal return. The older versions of Turbo recognized that Washington State is a non-income tax state but your new versions cause a lot of unnecessary steps by not recognizing this fact upfront. Hope you can adjust this in the future.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.