delays in all the required reporting forms not available when needed, having to stop and re-start several times to wait on the applicable forms to be readied, updated and uploaded. Caused a three day job to be extended into almost 3 weeks! Never happened before this year's version

This is the first time in 40 years that TurboTax couldn't even go from topic to topic. This was primarily an issue in the business section. Also, the Missouri section didn't ask about the Missouri Homestead Disaster Tax Credit. Luckily my wife happened to come across an article about it. It was worth $2,000 and TurboTax didn't have a clue about it. Additionally, I had to file my state tax return through the mail because TurboTax was one of the few programs that couldn't file with that tax credit. You can count on that I will try a different program next year

Every year I use TurboTax, and every year I'm disappointed by the lack of improvements and places where it obviously should be able to calculate or import information, and it just says "enter this yourself" . I also dislike the prodding to use the online product or pay extra for simple questions.

I have been using Turbo Tax for many years. I like the product. I like how it guides you and has explanations and or a tab to get more info on an entry item. It is cumbersome when using the complete guide me through each section and a little frustrating for all the items that are always "no" or "0" for all these years. The tax credit for fuels for farm use - Schedule F does not come up automatically - so I have to search for it and it is in the business section - should come up with the farm - schedule F. At the end - the direct deposit info should prefill from last years return and definitely prefill from entering it one time

the software does not do quality checks. Just discovered that my state return was filed with error. Turbo tax never cross-checked my residency with the fact that w2 showed lower amount of wages for my residency state. Or at least could have raised it as a red flag.

In general easy to use. Annoyed by frequent pop-ups and ads for online Turbotax - "are you sure you want to use desktop Turbotax?". The need to manually make corrections to cost basis for options and RSUs is tedious as is the need to figure out the distribution of dividends between state in tax-exempt funds. Finally, a real pain that I couldn't port info for an LLC direct from online Quickbooks.

I have used TurboTax for 15 years or so, and have encountered a frustrating number of problems with TurboTax and the Intuit website during each of the last three years. I am offering these comments hoping they will be helpful in addressing these issues.

i've used turbotax products for several years and have not had any issues. i plan to continue using the products in the future. there was a minor issue this year with the download of the required updates. the update froze and would stop the program. after a visit to the turbotax help pages, and manually downloading the update and installing, the problem was resolved. so just a minor issue.

I have used and loved TurboTax for over 20 years, recommending it and teaching others how to do their taxes using this software. This year, I was quite disappointed. Data was left out of imported records - almost all financial investment imports. Had I not reviewed in depth each form, I may not have noticed and had real trouble with the IRS for under reporting. It took so much time to go back, login to each account again, save and print 1099s to manually add missing data for most 1099s. It also retained the Investment 1099s from last year rather than updating so I had to go back and figure out what forms needed to be deleted. The HSA import didn't correctly bring in distributions as qualified non-taxable and never asked for review which would have resulted in taxable income rather than non-taxable. My lack of trust in the product had me reviewing every single document and line item from my tax forms and return to ensure accuracy. This was definitely not worth the money spent and took much, much more time than it should have.

We have somewhat complex taxes (180 pages), and TurboTax allows me to do them on my own. That is pretty good. There are things that could be easier, but AI helped me figure them out. Overall good. I did have an endless loop error while filing a separate state form, where it continually asked for my first name. A Google search found a similar problem in 2023 and had a fix.