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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,829 ratings3,829 reviews
  1. 5 stars47% (1,818)
  2. 4 stars23% (872)
  3. 3 stars14% (529)
  4. 2 stars7% (279)
  5. 1 star9% (331)
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Showing 721-730 of 3,829 reviews
Apr 5, 2026
Reviewer name: AMXXZZ
1 out of 5 stars
1 out of 5 stars review

Worst TurboTax ever

This is absolutely the worse program I have used. The imported tax documents are without any identifying account information to help determine from what pool values were derived. Instructions are limited and useless. Constant advertising of product add-ons is disgusting. I almost believe the product is purposely bad so to encourage selecting the tax help and auditing products.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 16, 2026
Reviewer name: AlyCat7
4 out of 5 stars
4 out of 5 stars review

Generally love TurboTax desktop but had glitches

Love the ability and help TurboTax provides with filling taxes independently. I have used the desktop version in the past but my 2025 Mac system had some glitches this year that made some of the work through complicated with errors I had to manually fix in the files themselves.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 27, 2026
Reviewer name: Dave3117
4 out of 5 stars
4 out of 5 stars review

Availability of updates

The software was not ready for filing in Wisconsin until 2/26/2026. Other updates were not available until after the beginning of February. I expected the software to be ready sooner or to be notified that it was not ready until an expected date. I spent too much time going back to see if the updates were done.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 14, 2026
Reviewer name: JCWild
4 out of 5 stars
4 out of 5 stars review

Turbo Tax needs improvement

I've been using it since it's beginnings and truth to tell the user interface has declined dramatically in the past three years. Navigating forward and backward in the program used to be intuitive. Now it is so clunky it slows me down tremendously.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 20, 2026
Reviewer name: Dr JB
4 out of 5 stars
4 out of 5 stars review

I will continue to use Turbo Tax on my computer

I've used Turbo since it was launched. This is the first year that issues have occurred. Even though I received the notice with the check stating that my taxes had been filed, they had not. Each time I opened my file, I was told to file my taxes. There appeared to be no communication between the program and the status of my submission. The issues have been addressed. I will still do my taxes as long as I can. I like the privacy of the process.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
Reviewer name: abeaujean
2 out of 5 stars
2 out of 5 stars review

planned obsolescence

The software itself if OK, but it is unconscionable that Intuit deisigned the software to require the ultimate or penultimate version of macOS, given that Apple purposefully makes newer versions of their software incompatible with slightly older versions of their hardware. That is, using TurboTax required a software that required a new computer purchase! There is nothing that special about TurboTax what would make purchasing a new computer required. If Intuit keeps up this practice, then this is the last year I will be purchasing their software. And have been using their software for over two decades.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 4, 2026
Reviewer name: DDDDDDDDDDDDDDDDDDD
5 out of 5 stars
5 out of 5 stars review

USED TURBO TAX FOR YEARS

2 ISSUES WITH THIS PROGRAM THIS YEAR.. PROBLEM CARRYING OVER 2024 TAXES FROM WINDOW 10 COMPUTER TO WINDOW 11 COMPUTER. HAD TO MANUALLY ENTER SCHEDULE C INFORMATION. PROBLEM WITH 1099R SENT TO ME WRONG AND TURBO TAX DIDN'T CATCH IT WAS MISSING LINE 16. STILL HATE THE WAY WE HAVE TO ENTER THE 1099 INV AND DIV ETC. GO BACK TOO THE WAY WE DID IT 5 YEARS AGO!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.

Apr 12, 2026
Reviewer name: Marie4772
2 out of 5 stars
2 out of 5 stars review

Turbo Tax did not guide me correctly

For the first time ever, my return was rejected because of a "The Spouse did not enter a valid Identity Protection Personal Identification Number (IP PIN)." I went back and checked and it was there. What's the deal????? Just because I didn't pay the extra $60. for tax advice????

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 24, 2026
Reviewer name: Angelo DeF
2 out of 5 stars
2 out of 5 stars review

Not intuitive and must enter common info repetitiv

I shouldn't have to enter repetitive information multiple times. Why do I have to enter bank account information four or five times? Why do I have to enter my name just as many times? My name doesn't change in the time it takes to do my taxes. Pass word needed should be more descriptive. I had to call to find out the password needed was the one I sign into my computer. How stupid.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 18, 2026
Reviewer name: SmBarrios
4 out of 5 stars
4 out of 5 stars review

Love it; I can do taxes on my own!

I have been very happy with TurboTax for the last 20 years. There have been some minor issues, but I do a little research and find a resolution in the TurboTax help. I was very disappointed this year to see It's Deductible is gone. That was a great feature that I always told people about. I was also frustrated when I started 2025 taxes and kept getting routed to the online version using expert advice. Most people use TurboTax because they don't need the expert advice. Please continue building a product for those of us who are comfortable using TurboTax without expert advice.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.