Everything went fine with using the software. I didn't appreciate the lie that my state e-file was to be included with my purchase of TurboTax Home & Business, but rather my state e-file was held hostage until I paid an additional $25. You even tried to swindle me out of another $40 had I allowed you to deduct that $25 from my refund.

The internet requirements make it quite a chore and I will most likely seek a different alternative next year. I have used turbo tax for over 20 years and always buy the desk top version because i live on a large farm without internet. Additionally, the new "two factor authentication" was a VERY inconvenient surprise. I originally used my landline for the phone number and never changed it, causing me to spend hours on the phone with customer service until I got someone to go to my house and answer the phone while I was in town at an internet location. Ended up having to do this AGAIN for STATE download. Your people assume every business has internet, but were you too busy eating to consider that most farms do not? Cows don't live on Main Street, USA and the federal government still considers internet "Entertainment" as is Cable TV. Hence local providers are not required to provide service (electricity and wired telephone ARE mandated by federal law to be provided as necessities). Satellite internet is expensive and doesn't work in poor weather, which is the only time I am inside. Although this may be the "Digital Era" of the Oil Age, feeding humans is the single most important thing since the beginning of existence and will be as long a mankind is around.

Multiple issues with installation centering around operating on a network that blocks DoH based DNS, installation crashes out with a cryptic error and several online recipies do not identify the issue, went on a hunch and it was in fact DoH blocking at the router. Also, De-minimus expense election is only available on the Home & Business edition, even though the IRS allows this election for those who operate as landlords and can otherwise file using the Premier version of Turbotax. Overall the interface is clumsy, scrolling with a scroll wheel is backwards.

According to TurboTax, KY Schedule KW-2 (KY Income Tax Withheld) requires the Payer's State ID number to be 9 digits long. This number in my return was imported from a Form 1099-R and is 6 digits long. TurboTax flags this as an error, and says that if the number is less than 9 digits I should edit the number and insert zeroes at the beginning to make the number 9 digits long. I have tried for hours to do this but the number cannot be edited. The field is frozen. And TurboTax will not let me e-file my returns because of this error.

I have been using Turbo Tax for years and it is excellent. I like the way it walks you through topics. This is the first year I had some glitches - it insisted that I had a Canadian social security account. I have researched and there is nothing in my files past or present that would lead it to come to this conclusion. I had to keep deleting the reference.

Software is OK with opportunities to improve: 1. Estimated Taxes: TurboTax should do a better job of assisting with estimating taxes - prefilled fields on current year for each section on the estimate, with an options to adjust... vs just blank fields to fill out that are not even populated with the info already entered, let alone calculated. 2. TurboTax for States is very lacking... I mean, put even 25% of the effort into States as you put into Federal

TurboTax help is often incorrect and misleading. So far as I can see, there is no way to use the desktop TurboTax and import the completed desktop TurboTax file into online TurboTax. TurboTax desktop makes mistakes, for example, after importing 1099-R forms the taxes paid on the IRA and 401k distributions was not captured.

I transferred from a Microsoft 10 platform to an Apple Mac a few months prior to starting tax return. Had a terrible time. I had to resurrect the old PC, go through all f the Microsoft updates I missed in order to download the data file. Mac had trouble with he software and it took hours to get the program to run on it. The revised program might be written for new customers. It is difficult to get into sections for changes without a lot of hassle. Was continually annoyed by nagging to buy the $60 help package... If I had known what a pain it was going to be, I would be hesitant to purchase it. Previous editions were much easier to operate and carry over previous years data. Hope you improve next year. I will peruse reviews first before buying again.

Very unsatisfied with TurboTax 2025. I've been using TurboTax since at least 2012, and I felt like it was getting better for a while, but has now been getting worse for the last few years. This year it pulled in a corrupted version of my 2024 filing which I didn't catch until I was about to file and noticed that the last year's AGI that you're asked to verify for some reason, didn't make any sense. So I went into the forms and realized that the 2024 values in the two-year tax comparison form were all wrong. I tried to fix them there, but they seemed to show up in too many places throughout the many many forms included, so I had to give up and start a whole new filing. Very frustrating. There should be a way to delete and re-enter the last year's data without having to start all over again. I even had to re-purchase the state efiling which I had already done in the corrupted version of my filing, so I lost $20 to this issue. I'm also very disappointed that It's Deductible has been removed. That was one of my favorite features of the software. I'm definitely going to explore other options for next year. If I can't trust the software to import last year's data, and I'm not getting the functionality of It's Deductible, sticking with this product is not looking very attractive. Oh, and it's also annoying that auto fill doesn't work in the payment pop-ups.

Recently retired, I had time to attempt doing my own taxes and saving money not to pay someone. I found TurboTax confusing at first but as I worked through it multiple times, I found that it is extremely easy to do. If one reads and follows directions and gets all the documents needed to populate the information, it's a breeze. If you have questions, there are several ways to find the answers within TurboTax. I look forward to using it again next year since I built my knowledge and confidence this year.