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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 711-720 of 3,740 reviews
Apr 6, 2026
Reviewer name: Arnie 1
5 out of 5 stars
5 out of 5 stars review

2025 experience

All was good except imported data from Wells Fargo interest contained an erroneous MN state tax withheld of over $3,000,000. Because it was such a huge error, I was able to spot it and remove it. I don't know of this was a bank error or a Turbo Tax error.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 16, 2026
Reviewer name: Aspergas
5 out of 5 stars
5 out of 5 stars review

Turbo Tax Is Outstanding

Once again, Turbo Tax provides straightforward and easy filing. It provides the latest updates for Federal & State tax laws, allows you to either let TurboTax guide you through or let you self guide to each tax category. The latter is most convenient when you are waiting on W-2s or 1099s to arrive.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.

Mar 2, 2026
Reviewer name: alex11112
2 out of 5 stars
2 out of 5 stars review

Used to be easy

I used to really enjoy and feel confident with turbotax, this year was a nightmare trying to file online and so I bought the desktop version which is harder to use and it doesn't transfer your info easily so you have to dig around to enter the numbers. Quality seems to have gone down.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 5, 2026
Reviewer name: KenN1658
4 out of 5 stars
4 out of 5 stars review

Turbo Tax Could be better

I found it difficult to download information from a common Broker. I had to hand type my information into Turbo Tax, as each time I downloaded one for me, it would delete what was downloaded for my wife and vice-versa. Had to review it closely because it left items out.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 12, 2026
Reviewer name: doncapo
4 out of 5 stars
4 out of 5 stars review

2025 turbo tax is now awkward

the new Gui interface is problematic - having to go through 3 or 4 screens to enter a number. the import brokerage documents feature is not user friendly - very problematic and created double entries and did not populate, when populated it did not show any numbers until I exited the program and reloaded I liked the way it use to be

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 11, 2026
Reviewer name: John N CA
4 out of 5 stars
4 out of 5 stars review

TurboTax is a very useful tax software

The TurboTax Home & Business - Desktop version worked very well for me and was stable (did not crash or get hung up.) The user interface was familiar from my use of TurboTax in prior years, and provides both an easy step-by-step question and answer interface, and a separate Forms view that permits direct inspection and data entry/corrections capability. In a few cases the questions asked was kind of vaguely stated, but there were often explanatory pop-ups that could provide more explanation. I also ordered the Live Tax Advice where I could request a phone call to talk to a live human tax advisor, and that was a very helpful feature I used about five times.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Apr 1, 2026
Reviewer name: Orange69
2 out of 5 stars
2 out of 5 stars review

Turbotax is NOT awesome

When I purchased the 2025 Turbotax Home & business I tried to pull in my 2024 filing from may computer and it wouldn't work. Then I couldn't get it to pull in my W2 or pull in my Fidelity investment information. I ended up having do put all my investments in by hand. Then when I completed my taxes, it told me I had a $110 State of Michigan under payment from 2024. I used your software. How is this possible?

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Jan 23, 2026
Reviewer name: mort1ddg
2 out of 5 stars
2 out of 5 stars review

TurboTax does not provide accurate guidelines

The very first time I opened TurboTax to work on my tax filing prep, the very first task I came to was the W2/1099 NEC/1099 MISC. The instructions were wrong, telling me to input each date I paid out a subcontractor, even though I had paid out the same subcontractor 28 times in 2025. Secondly, there was a link right below the 1099 NEC "see an example". When I clicked on it a window opened that stated "there is no content to the context" Bogus!!!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 18, 2026
Reviewer name: JPI1956
3 out of 5 stars
3 out of 5 stars review

I was disappointed in Turbo Tax this year.

Downloading was a challenge. I needed to get help. When I finally was able to talk to a human being, the experience was excellent. He was knowledgeable and helpful. I was not able to download my information from Edward Jones, even though Turbo Tax said that I was able to. It certainly did not reflect in the return itself. Also, changing one thing during the review process, namely, I put a $0 in the form that asked if I had a business energy credit (Form 7206 I think). I had to figure out where I inputted that information and update it there instead of fixing it quickly like the other errors mentioned. This took me a while to figure it out. It should be more intuitive.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 16, 2026
Reviewer name: CallmeCal11000000
2 out of 5 stars
2 out of 5 stars review

TurboTax is Overpriced and Confusing!

I just hate how expensive you are - and all the hidden fees at the end of the application. I also hate how you say you can easily merge over documents but then you actually cant. I also hated how you asked me to fix a specific section of a document but then when I went to go find that document, the way that you have it set up, it doesn't show me exactly what the specific section is that you wanted me to fix. Oh and also I tried to write a review and it wouldn't let me, claiming my usernames were all used.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955