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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars3,699 ratings3,699 reviews
  1. 5 stars48% (1,765)
  2. 4 stars22% (831)
  3. 3 stars14% (515)
  4. 2 stars7% (269)
  5. 1 star9% (319)
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Showing 701-710 of 3,699 reviews
Apr 8, 2026
Mick089
3 out of 5 stars review

Problems with updates on TT yet again

As I hit the final key to enter my taxes TT asked for an update. However hard I tried I could not proceed. In the end I turned off my computer and when it rebooted TT updated. I also tried to use TT electronic version but it could not upload the .25tax file from my desktop.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 22, 2026
VHOREGON
2 out of 5 stars review

NO SAVE OPTION DURING DATA ENTRY

DID NOT GIVE ME OPTIONS TO SAVE DURING DATA ENTRY PROCESS. LOCKED UP AFTER 3 HOURS WORK AND LOST EVERYTHING BECAUSE I HAD TO FORCE QUIT. THEN HAD TO START OVER. ALSO COULD NOT PRINT JUST MY STATE FORM FOR MAILING (MORE DIFFICULT THAN PREVIOUS YEARS. I HAVE BEEN USING TURBOTAX FOR NEARLY 20 YEARS. TOO MANY ADS FOR ADDITIONAL TUROTAX SDRVICES. I PAID.FOR THE PROGRAM, LET ME GET IT DONE WITHOUT THE USED CAR SALESMAN APPROACH.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 1, 2026
Husband59
4 out of 5 stars review

Happy with Turbotax for Many Years

I am satisfied with the reporting to the IRS. I have not had an audit since changing to turbotax many years ago. The interface needs to be improved so that all the dollar amounts can be marked estimated. This is important to me because I use estimates of my wife's business to determine how much tax to pay before the deadline. This is a feature that was available in the previous years, but is now only available on a few variables this year. It would be nice if this were compatible with previous years. This feature also makes it possible to identify estimated values during the final check. The accuracy is usually good, but I couldn't find a place to put attorney's contingency fees for a settlement without looking outside turbotax. When my disabled daughter was alive, I was also unable to find where the tax free payment to my wife should be entered without looking outside turbotax.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 24, 2026
yaz_8
3 out of 5 stars review

really should be better

Every year I use TurboTax, and every year I'm disappointed by the lack of improvements and places where it obviously should be able to calculate or import information, and it just says "enter this yourself" . I also dislike the prodding to use the online product or pay extra for simple questions.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 29, 2026
TaxDummyFL
4 out of 5 stars review

Some tricky things that need fixing

I find that some of the categories I am afraid not to put even a zero value in. Then when the checklist- review comes up I have all these issues that need to be resolved. Yet in the checklist-review correction thing, you cannot get rid of the zero mistake and leave it empty. you have to spend bucket loads of time finding the thing in "forms" or sometimes "walk me through everything". This could be solved by just letting you make the correction in the checklist-review, or just say in the "walk me through everything" that you need to leave it blank. I'm no tax expert obviously, but I have used Turbotax Home and Business for years. Please make it easier for us dummies.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 26, 2026
GixmoDan
3 out of 5 stars review

Could be SO MUCH BETTER!

Aggravating. Always aggravating. One page says "Lets check to see if you are eligible for xyz". Continue. "Nope, you're not eligible." Does TurboTax talk just to hear itself talk? Also, when I go over a series of checkbox screens that I HAVE ALREADY FILLED OUT, to get to something I want to change, DON'T make me think about them all and check the boxes again! And when. question involves last year's return DON"T make me look it up. You are just wasting my time. Earn your keep. Act like you care. Read your own stuff.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 24, 2026
LarryH619
5 out of 5 stars review

TurboTax is great but had issue this year.

I have used TurboTax for more than 25 years. I always get accurate results and have never been audited. This year I had a minor problem - I indicated in the program that I wanted it to maximize all authorized IRA contributions. My wife's SEP IRA contribution was calculated exactly right. The program said I might be eligible for an $8000. traditional IRA contribution. After having the calculations made it said I was not eligible for that contribution since I am retired and not employed. However in the worksheets for the return, it indicated that I HAD made an $8000 NON-deductible Traditional IRA contribution which I had NOT made. I did not discover this until AFTER I filed my return. Fortunately, it did not affect my return for this year but I believe it could have caused me problems in the future by making a non-deductible contribution to a Traditional IRA. Fortunately I have been able to reopen my tax file and find the places where the non-deductible IRA was recorded and change it from $8000 to zero. I re-saved my return after these corrections. So when my information from this year is imported next year this error should not go forward.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 5, 2026
form review turbo tax
5 out of 5 stars review

turbo tax is worth the extra small cost

Every year my taxes are rejected the first time. it is the same issue every year. Although I don't have children I qualify for a small EIC credit but this requires form 8862 and for some reason turbo tax doesn't automatically fill this form out and I have to go to "open form" , fill out manually, resubmit my taxes.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Apr 7, 2026
enfield81
2 out of 5 stars review

Disappointed with the product

Software works as designed, but I found the additional information feature to be less than adequate. I spent more time looking up information outside of turbotax than being able to rely upon the information. I find the state tax return information to be very sparse.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 11, 2026
Efile does not work
1 out of 5 stars review

EFILING for 2025 doesn't work!!!!!!!!!!!!

Federal and State returns completed using Turbotax software.. Turbotax software used for over 20 years. This year could not efile because of error message IND 031 04. Have verified that information entered on current year return was correct and still was not accepted. I have spent at least 8 hours trying to resolve and I now give up and will mail. Your AI assistance is AWFUL. I will look for other tax software for 2026 returns

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955