I've used Turbo Tax for many years, and this is the first year that it has been made more complicated than it needed to be. It's ridiculous that they did this on purpose, because they want you to pay the $60 for a tax advisor. I didn't fall for their crap. I don't recommend this at all.

Sorry, Intuit, the 2025 Tax Year TurboTax was the worst that I can remember, and I've been using TurboTax since the beginning. You got rid of fan favorites, charitable goods calculator, and you push selling your 1-offs too much throughout the process. Sad people, I know I am not the only one that thinks this way, just Google, "TurboTax sucks this year" and see what people are saying. This is constructive criticism, get back to basics a quite short cutting in order to save a dime.

I'm not sure whether this was a compatibility issue, but the software felt glitchy at times. The biggest frustration was the user experience. I had to switch between Forms view and EasyStep multiple times because the explanations for certain errors or corrections were not always clear. Then, when I switched back, it did not always return me to where I left off, so I ended up repeating steps I had already done. That got annoying fast. Another issue was the constant feeling of being upsold. For software I already paid for, there were still too many prompts for extra-cost features and services. It made the experience feel more like I was being nickel-and-dimed than simply using a product I had already bought. My spouse also mentioned how often the software seemed to need updates and questioned why there were so many. That said, it still gets the job done, and overall I would call it an okay tool for doing taxes. I just expected a smoother and more straightforward experience for the price.

I have worked with 2 turbo tax experts to try and import my 2024 turbo tax to my 2025, turbo tax software couldn't find it on my computer, the tax experts could't find it either. So I couldn't import. why didn't it save, I pressed the save button before I filed and it didn' save it - its lost. what do I do now? Im using iMac desktop computer - Please help

I have used Turbo Tax since 2020. The only glitch i found was with the required health insurance. My husband was on my insurance and had coverage the entire year but the software didn't recognize that. Other people had the same issue. We filed and never had a problem.

Turbo Tax is very easy to use. I have used it for years and still use the interview option for new situations. I have confidence in this product. I wish that it would take the info directly from older accounting programs. That is very frustrating. I have needed to hand enter all the amounts for several years now. I hope they clear it up as it seems like a money grab.

The continued use of this product and some additional features were very helpful. The calculations are accurate and ease to understand. The compatibility with my most secure personal computer system operating system. The interface is intuitive and easy to read and comprehend. The end reporting with smart check system is definitely a plus.

I've used TurboTax since, decades ago, it was MacInTax. It's still good, but I resent the increasing number of solicitations and upsale attempts. And some of the explanations could be a whole lot simpler. That said, TurboTax is comprehensive, runs reliably and gets me all the tax info I need.

Mostly great, but there is no way to Enter SEP IRA. Also all the instructions both within the product and online about how to find where to enter SEP IRA are completely wrong and have been for years. People keep giving you guys feedback and you just keep posting the same wrong answer. Frustrating. Otherwise decent product.

Very confusing.... been filing my family tax returns for going on 40 yrs and never experienced so much confusion. What with "$40" for "tax preparation"... we already prepared the return... to a long time due to a lot of confusion... but we got thru it... now $40 charge for "tax preparation".... WOW!!! Very disappointed.