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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars3,699 ratings3,699 reviews
  1. 5 stars48% (1,765)
  2. 4 stars22% (831)
  3. 3 stars14% (515)
  4. 2 stars7% (269)
  5. 1 star9% (319)
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Showing 691-700 of 3,699 reviews
Apr 6, 2026
Chicken Mom 70
1 out of 5 stars review

Horrible

I've used Turbo Tax for many years, and this is the first year that it has been made more complicated than it needed to be. It's ridiculous that they did this on purpose, because they want you to pay the $60 for a tax advisor. I didn't fall for their crap. I don't recommend this at all.

Review from turbotax.intuit.com
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Mar 7, 2026
Xnavycl
2 out of 5 stars review

TurboTax Sucks this year, 2025!

Sorry, Intuit, the 2025 Tax Year TurboTax was the worst that I can remember, and I've been using TurboTax since the beginning. You got rid of fan favorites, charitable goods calculator, and you push selling your 1-offs too much throughout the process. Sad people, I know I am not the only one that thinks this way, just Google, "TurboTax sucks this year" and see what people are saying. This is constructive criticism, get back to basics a quite short cutting in order to save a dime.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 11, 2026
Practical Reviewer
3 out of 5 stars review

Useful, but a frustrating and overly upsold experi

I'm not sure whether this was a compatibility issue, but the software felt glitchy at times. The biggest frustration was the user experience. I had to switch between Forms view and EasyStep multiple times because the explanations for certain errors or corrections were not always clear. Then, when I switched back, it did not always return me to where I left off, so I ended up repeating steps I had already done. That got annoying fast. Another issue was the constant feeling of being upsold. For software I already paid for, there were still too many prompts for extra-cost features and services. It made the experience feel more like I was being nickel-and-dimed than simply using a product I had already bought. My spouse also mentioned how often the software seemed to need updates and questioned why there were so many. That said, it still gets the job done, and overall I would call it an okay tool for doing taxes. I just expected a smoother and more straightforward experience for the price.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 23, 2026
Rob 585054
1 out of 5 stars review

Frustrated

I have worked with 2 turbo tax experts to try and import my 2024 turbo tax to my 2025, turbo tax software couldn't find it on my computer, the tax experts could't find it either. So I couldn't import. why didn't it save, I pressed the save button before I filed and it didn' save it - its lost. what do I do now? Im using iMac desktop computer - Please help

Review from turbotax.intuit.com
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Feb 20, 2026
Linda C J
5 out of 5 stars review

Happy with the software - mostly

I have used Turbo Tax since 2020. The only glitch i found was with the required health insurance. My husband was on my insurance and had coverage the entire year but the software didn't recognize that. Other people had the same issue. We filed and never had a problem.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 5, 2026
mach10mm
4 out of 5 stars review

Still good

Turbo Tax is very easy to use. I have used it for years and still use the interview option for new situations. I have confidence in this product. I wish that it would take the info directly from older accounting programs. That is very frustrating. I have needed to hand enter all the amounts for several years now. I hope they clear it up as it seems like a money grab.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 6, 2026
Anonymous
5 out of 5 stars review

TurboTax is A++ and Will Buy Again

The continued use of this product and some additional features were very helpful. The calculations are accurate and ease to understand. The compatibility with my most secure personal computer system operating system. The interface is intuitive and easy to read and comprehend. The end reporting with smart check system is definitely a plus.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Apr 13, 2026
conradb212
4 out of 5 stars review

Still good, but too many solicitations

I've used TurboTax since, decades ago, it was MacInTax. It's still good, but I resent the increasing number of solicitations and upsale attempts. And some of the explanations could be a whole lot simpler. That said, TurboTax is comprehensive, runs reliably and gets me all the tax info I need.

Review from turbotax.intuit.com
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Mar 19, 2026
LS10000
4 out of 5 stars review

Mostly decent, cannot imput SEP IRA

Mostly great, but there is no way to Enter SEP IRA. Also all the instructions both within the product and online about how to find where to enter SEP IRA are completely wrong and have been for years. People keep giving you guys feedback and you just keep posting the same wrong answer. Frustrating. Otherwise decent product.

Review from turbotax.intuit.com
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reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 21, 2026
GloriaTMyles
1 out of 5 stars review

DISAPPOINTED... Turbo Tax aint what it used to be!

Very confusing.... been filing my family tax returns for going on 40 yrs and never experienced so much confusion. What with "$40" for "tax preparation"... we already prepared the return... to a long time due to a lot of confusion... but we got thru it... now $40 charge for "tax preparation".... WOW!!! Very disappointed.

Review from turbotax.intuit.com
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