The help files did not bring up information as it has done in the past regarding how to enter a specific document into the tax form. I was repeatedly asked to login then pay for accessing any information. I ended up using Google to find the answer- which was linked to a Turbo Tax file. I made sure to bookmark the answer for future reference.

I have used TurboTax for 15 years or so, and have encountered a frustrating number of problems with TurboTax and the Intuit website during each of the last three years. I am offering these comments hoping they will be helpful in addressing these issues.

The interface for entering solo-401k contributions changed this year, and it was for the worse. This caused significant extra time in figuring out what data to enter. TT needs to clean up this interface and make it more straightforward for users to know what to enter and how to maximize contributions.

I have used turbotax for over 10 years, this is the first time I used it on a MacBook. I completely filled out the return and was ready to submit when the downloaded turbotax software experienced a glitch and lost/cleared all of the information I had entered. Very frustrating I had to restart from the beginning and will rethink using this product (home and business 2025) again in the future. My MacBook is new less than 2 months old.

I've used TurboTax since, decades ago, it was MacInTax. It's still good, but I resent the increasing number of solicitations and upsale attempts. And some of the explanations could be a whole lot simpler. That said, TurboTax is comprehensive, runs reliably and gets me all the tax info I need.

Turbo Tax is not as easy to use as it used to be. It used to give you more information on any extra forms that needed to be filled out and now it doesn't do that. I had to go to IRS.gov and print out instructions and complete the worksheet myself to fill the line Turbo Tax said I was missing.

Your program is broken in 2 ways. (1) There is no appropriate place to enter interest from non-Treasury state-tax-exempt Federal obligations. I did call and your expert said my only recourse was to override the entry on my state tax form. (2) Form 8949 should allow me to enter a small number (two, for me) of sales with appropriate basis (code K). But no, it requires me to mail them separately as a statement even if I only have 1 or 2 lines on form 8949. What a pain!! If I override them to enter the data appropriately, you won't let me e-File. I really want some or all of the cost of TurboTax back since I wasn't allowed to e-File, and why did I buy this if not in part to e-File?? Oh. (3) Also, the program does not prompt me to enter the IP PIN before filing. I had to hunt online to find where to enter it.

TurboTax generally works well. But there are annoyances. Examples: I live in a no tax state and I have already told the program we have no income from other states. However, TurboTax continuously asks me to download/complete/file a state return. It's irritating. Why do I need to sign onto TurboTax to use the scan your W-2 feature? The repeated sales pitches are also annoying, but I guess you have to expect that. I did file a state return for my mom. Even though Turbotax says a free state return is included, they don't tell you they charge you $25 to e-file it. Very sneaky.

the new Gui interface is problematic - having to go through 3 or 4 screens to enter a number. the import brokerage documents feature is not user friendly - very problematic and created double entries and did not populate, when populated it did not show any numbers until I exited the program and reloaded I liked the way it use to be

If could give a zero i would. Trying to force people to use the online that you neglected the desktop version. Been using Turbo Tax for 20 years now. I think this is my last year! Spent hours trying to figure out this maze of crazy! Your help is 0 help, your search is 0 help. Trying to find the 540 ES anywhere was a joke! The only help was ChatGTP.