The step by step instruction was very clear and easy to follow. It capture my pervious year return very accurately. The features for details are necessary for precise expenses for business. The refund report was visible and easy to understand. The software interface is also easy to read and use.

Turbotax has continued to be easy to use. And it seems thorough through the interview process. The only reason I didn't give it 5 starts was that they lost a really useful feature for someone who itemizes. The ItsDeductible feature. Now it makes charitable donation calculations hard again. Bummer that they took a step backwards in functionality.

I do not want to pay an additional fee to efile - I am happy to print 6 pages for my state return and mail it. But why doesn't Turbotax give me that option? It took my bank account info, but it didn't populate in the return, so I am unsure if I need to write a check or not. This section is not user friendly.

Turbo Tax is not as easy to use as it used to be. It used to give you more information on any extra forms that needed to be filled out and now it doesn't do that. I had to go to IRS.gov and print out instructions and complete the worksheet myself to fill the line Turbo Tax said I was missing.

Have been using Turbo Tax to file my returns for years. Don't like this year 2025 filing when the Audit Advantage is free but have to disclose all information to third party. I've declined the offer but kept getting pushed to enter information including my my credit card when I try to pay for State (already used up the free one for another return). Very confusing!!! Will not use Turbo Tax next year.

I have been using and filing my taxes with TurboTax for many years now. It makes the process so easy and clean and efficient. I use the Home and Business version and I have neveer had a problem. I am grateful for what Turbo Tax offers. Keep us h good work!

I cannot give TurboTax five stars this year, because there was a problem with respect to populating the MO-1040 form with taxes paid with a MO-60 extension form. I could not for the life of me figure out how to do it, as it wouldn't even let me fill it in on the actual form when I couldn't find it on Easy Step. It would let me fill in "estimated taxes" but it would not let me fill in an amount paid with an extension. It's a serious flaw, and I just had to amend the PDF for filing on paper. If I had wanted to file it electronically, I would not have been able to do it.

When I started my taxes, I had paid for and wanted to use TurboTax desktop. I was somehow taken to TurboTax online instead of TurboTax Desktop. After completing inputting all my information, I wanted to print my return to review it. That is when I realized that I was not in Desktop but on TurboTax Online and that it was going to charge me $298 for TurboTax Online instead of the $130 I paid for TurboTax Desktop. So, I had to loose all my work and start over with DeskTop. This was frustrating. I realize that I should have noticed sooner, but I also feel like TurboTax is really pushing the user to try to get them to use the online version. I don't like that.

The software is easy to work with. However, Turbo Tax took for ever to bring forms that were already available to the public by the IRS or certain forms are still missing or are sill missing (f7720) . It is also quite irritating that TurboTax essentially charges to file the taxes and receive a refund in the tune of $65.00, I have already paid to obtain the software.

The TurboTax desktop version now has a very poor user interface. I have used TurboTax for 20 years, and its quality assurance has noticeably deteriorated. Fortunately, ChatGPT has been far more helpful in identifying errors than TurboTax's own support tools. The Help section is particularly bad.