As I'm winding down my business, my Schedule F doesn't use as many of the lines as I had in prior years. Turbo wouldn't let me leave those categories blank, and I had to put in zeroes for each one I was no longer using. Even then, it wouldn't always "take" all the zero entries I input on the first try. Aggravating. The biggest issue isn't with you, but the constant escalation of the tax laws. Grrrr.

I am satisfied with the reporting to the IRS. I have not had an audit since changing to turbotax many years ago. The interface needs to be improved so that all the dollar amounts can be marked estimated. This is important to me because I use estimates of my wife's business to determine how much tax to pay before the deadline. This is a feature that was available in the previous years, but is now only available on a few variables this year. It would be nice if this were compatible with previous years. This feature also makes it possible to identify estimated values during the final check. The accuracy is usually good, but I couldn't find a place to put attorney's contingency fees for a settlement without looking outside turbotax. When my disabled daughter was alive, I was also unable to find where the tax free payment to my wife should be entered without looking outside turbotax.

While I have used the product faithfully over the past 30 years. Intuit assumed everyone would only opt for the cloud version, NOT ME. I wanted the downloadable version and the management team made it near impossible to find the downloadable version. I think their practice of moving everyone to a cloud based solution is for the birds.

Navigating was a bit cumbersome when searching for supporting detail elements of tax form amounts. Called and texted support (each once) and found the information provided contradicted actual tax return processes. Turbo Tax check on whether a late payment penalty was due was later contradicted in the final check/validation process; the initially determined penalty amount was later eliminated prior to0 filing.

My overall experience with Intuit has been less than great. Too many sales phone calls when I even asked last fall to not make sales calls to me. Then there are all the offers made (up selling) while preparing the return. And that is not saying anything about only being directed by search engines to only the internet version of Turbo Tax when what I wanted was a desktop version.

The fact that Intuit and other companies such as H&R Block successfully lobby to not have the government have its own - free - tax platform is outrageous. I get this software essentially because I have to. Not because I should, but because of good-ol' corporate greed.

VERY DIFFICULT TO AVOID "ON LINE RETURN"!! I USE DESKTOP AND WILL NOT USE ON LINE!! RESULTS ARE GREAT, BUT USE BECOMES MORE DIFFICULT EACH YEAR, I EXPECT TO DOWN LOAD TO DESKTOP AND SHOULD NOT KEEP GETTING "CONTINUE ON LONE". PLEASE CORRECT THIS FOR NEXT YEAR. I HAVE USE THIS TAX SOFTWARE EVEN BEFORE INTUIT BOUGHT IT OUT. KEEP IT SIMPLW STUPID.

I shouldn't have to enter repetitive information multiple times. Why do I have to enter bank account information four or five times? Why do I have to enter my name just as many times? My name doesn't change in the time it takes to do my taxes. Pass word needed should be more descriptive. I had to call to find out the password needed was the one I sign into my computer. How stupid.

TurboTax said that I had to paper file my federal return because of signatures needed on form 8283, but also that, because of the Massachusetts state Schedule 4% Surtax, I had to eFile my state tax. This is impossible to do in TurboTax. I had a PDF version of form 8283 with signatures that I could have inserted into the federal forms, but TurboTax does not let me do this.

I am appalled at the cost of e-filing through Turbo Tax. Then, after I asked it to print my returns for the filing cabinet, it only printed the summary. 45 minutes later, I am still trying to print something that looks like a tax return. I will not be using turbo tax after this year.