Box 14 details, need better guidance on categorizing them as some of the changes affect federal tax due in 2025 compared to 2024 Turbotax software. Also, imported W-2 does not get categorized correctly or throws error. Still struggling how to categorize those RSU codes. Also, paid $60 for advice last year (2024) during download but never used the support. Is there way to get a credit or apply towards future return.

Regarding the 1099-G form for agricultural program payments under Farm Income (Schedule F, line 4a.), there needs to be a question asked as to how much is taxable in order for TurboTax to properly transfer the amount to line 4b. Without this, TurboTax failed to include the 1099-G amount as taxable farm income. This resulted in a lot of time spent deleting and re-entering the 1099-G, thinking it was an failture on our part to enter it correctly. The TurboTax AI chat incorrectly told me that I could not modify the actual form Schedule F in the desktop version of 2025 Home and Business. So I didn't even give that option any further consideration. The chat could not answer my question. I asked to speak to someone and was told I would have to call the customer service number. I called on my landline and waited on hold for a whole hour to speak to someone. The representative answered, I explained my problem, asked if I could modify the Schedule F form directly and was told I could not. Then the call got garbled and I was disconnected. So frustrating. I resorted to asking Google and read a response that suggested I COULD modify the actual Schedule F form in the 2025 Home and Business desktop version. The toolbar area above the olive green tab area is so light and greyed out that it is difficult to see or notice. We finally figured out that we could click into the forms (a grey out icon of a document). We manually made the correction, entering the 1099-G amount in Schedule F, line 4b.

The changes to entering dividends, etc is very confusing. I spent more time deleting duplicated forms, etc than it took to actually complete the return. We also have to click NEXT too many times. Please include 2 or 3 questions on a page before we have to click NEXT

There needs to be an option to open without updating the program. Especially when you want to open the previous years program to see what was done. This is very frustrating when checking to see how you reported business expenses for the previous year.

We have been TurboTax customers for several years. We find the services relatively straightforward and easy to use. If there are any concerns it is when you try to re-visit a particular area and want to update it. There are times when it is not entirely clear how to proceed.

TOO MANY PROBLEMS TO LIST TO IT COMPLETLY CRASHING AND CORRUPTING THE DATA. CHECK BOXES BEING CHECKED AND CAN NOT UN CHECK BOX . UPDATES CHANGE THE WAY THE DOCUMENT LOOKS IT LOOKS LIKE IT WAS PASTED TOGETHER LIKE A 3 YEAR OLD NO FLOW OR CONTINUITY WORST WAS THE INTREST INCOME, STOCK, DIVIDENDS, ETC COULD NOT BYPASS THE ELETRONIC "GET MY FILES FOR ME " CONSTANT , ON TOP OF THAT I COULD NOT SEE MY INTREST ON ONE PAGE ! HAD TO SCROLL UP AND DOWN IT WAS THE WORST CHANGE THIS YEAR!

All went well, as usual, except for the estimated tax section, as usual. My only problem is that I like to adjust my payments per quarter, some all in the first quarter, some in all quarters, and some with more in last quarter. In the state estimated section, this is fairly easy since I can go to forms and adjust them in forms. However, I cannot do that in the Federal Estimated Tax section. I have to print out the form and use white out to change the amount that I am paying. If the Federal was as easy as the state estimated tax section, that would be fantastic! My only other problem is with QBI, qualified business income. It can go from 20% to 0%, but it is very hard to trace why, and trying to find a place to import or type in UBIA (Unadjusted Basis Immediately After Acquisition). I could not find how to do this and my QBI was $0.00 instead of an amount closer to 5% or 10% of the maximum QBI. Have more screens and information about QBI deductions and input of UBIA.

I've used the PC version for many years. Now you are trying to sell the online subscription, but it does not include the ability to create more returns for different members of my household. So, the lower cost offered on the online version did not make sense for me.

I have been using TurboTax for DECADES. Your slick attempt to extract $40 from me for a "free" federal filing is reprehensible. Then, on top of that, refusing all of my cards that had a expiration date month above "9", to force me into the aforementioned scam, borders on criminal. Rest assured, if you do not respond to this note, I WILL look for any alternative for my tax needs, other than you, in the future.

I have been using Turbo Tax since the beginning (mid 1980s). This year the flow did not seem as smooth in places. For example, I was asked to input interest and dividends, then later I was asked to import brokerage information which also included interest and dividends. There seemed to be more complexity in questions and the number of questions; however, that may be due to a tax code that continues to get more complex with more and more exceptions and anomalie