Navigating was a bit cumbersome when searching for supporting detail elements of tax form amounts. Called and texted support (each once) and found the information provided contradicted actual tax return processes. Turbo Tax check on whether a late payment penalty was due was later contradicted in the final check/validation process; the initially determined penalty amount was later eliminated prior to0 filing.

This was the worst Turbo Tax experience I've ever had - 1) the desktop app CRASHED upon reaching the State Download page and I had to start over from scratch - it should have been auto-saving many many steps before that point - I lost an hour+ of work! 2) my deduction dropped down to almost zero upon reaching the Audit Defense page. It apparently cleared the filing status (single) checkbox on hitting that page, after a few cycles of fixing the error and it happening over and over, I had to manually skip over the Audit Defense page to avoid it corrupting my return. Intuit really dropped the ball this year, given that I'm doing my taxes on 12 April, stupid issues like this should have been caught in the last couple month, and I'm not sure I'll ever consider using Turbo Tax again.

Unfortunately, the 2025 version of TurboTax is extremely buggy. I have used Intuit for over 20 years and have never experienced so many issues and challenges with the software. I purchased the MAC desktop version because of special filing of community income, and it was a total disaster. I had to figure out how to work around the program to get the forms filled accurately. In addition, the download features were very delayed and buggy as well. I finally had to manually fill my forms from my financial institutions to ensure accuracy.

Liked it all except the valuation process for non-cash contributions. Very cumbersome to pick the names of the items to value. As well, 2024 allowed for us to pick the individual donations and combine them on one donation date. 2025 was not user friendly at all!

I had a problem with an up date that was taken care of promptly. The rest of the tax return was easy to do. With the standard deduction as high as it is, it would be nice to have an option to do the standard deduction without entering all of the deductible items.

In my turbotax, all the icons at the top are greyed out even I followed all the suggestions online. - after I e-filed and accepted both by federal and state, I am not able to view my bank account info. - during filing, not able to see the worksheet and forms.

Not sure what changed or went wrong with Turbo Tax but this years filing experience was absolutely HORRIBLE! I have been a faithful user of this software for years now without any problems until this year. Something has changed with the features, There was some type of bug that prevented me from e-filing my State Tax return. Numerous other people reported the same issue. I will NOT be using Turbo Tax again next year.

This is TIRD Software.. no easy integration when it comes to using your previous years data. As you struggle to import previous years W-2 documents you have to go through weird new prompts just to get to your information which I never found on the desktop or online.. Seamless... No easy way to save the files in the format that the software needs. Like for example SAVE AS the .TAX format that you ask for... How do you produce it.. As you work on your Taxes and work with importing financial data other sections just disappear having to re-import from external financial services such as Charles Schwab.

Accuracy guarantee - they were wrong on calculations due to bug in their software, and I had to amend because of them this year. Paid over $100 for software, had to spend hours getting the software to work again, and only got a $30 check for my troubles

I have been using Turbo Tax for over 10 years to file my federal and state taxes. The past five years I have used the Turbo Tax Home & Business software edition. The application allows for a step-by-step walk through of all possible situations. The instructions are easy to follow and inputting the data as needed. It is also easy to make changes if you forget something along the way and it applies those changes to all the coinciding forms automatically. The built-in final review processes also provide another opportunity to check, verify, and print your returns before you finalize filing your return. I would strongly recommend Turbo Tax for anyone who does taxes for their home or business.