I was prompted to use the online version of TT and found that the e-filing for my state return was going to be, I believe, $64. I reverted back to the desktop version, where I paid only $15 with my included $10 discount. Why was I directed to a much more expensive product?

I found it difficult to erase mistakes. I inadvertently added my 1099 for secretarial work (covered separately) into the line that asked for the same but into my wife's online book business. I could erase the amount but the program continued to ascribe it as an error and highlighted the box as such.

I have been using Turbo Tas for about 25 years with super results. This year I was greatly surprised when you called in a third party to apply some of my refund to the state tax I owe. I was shocked and greatly dismayed when I received the email announcing their intrusion into my taxes. I admit I did not read ALL the fine print which probably divulged the intrusion for a fee! I will continue using Turbo Tax and will definitely be more attentive to the fine print.

I have been using Turbotax for many years. It is reliable and guides me through the process of filing efficiently and intelligently. I have confidence the results over the years I have used. It is easy to iteract with and the reference explanations are clear and concise. I will use it again next year. it is a fine product.

Well Turbo-tax software is like a cheap crappy lawyer who constantly wants to upsale you more and more services. Would you like this service? Maybe this service? I know I'm supposed to be accurate and super duper easy to use. But, you may want this service to check your return, or this service for insurance, or this service to predict the return of Christ in the new year. Its almost as annoying as being asked CONSTANTLY to complete a review with a buggy web interface, because the company wants to spend more money on corporate bonuses and salaries than implementing a solid product.

All was good except imported data from Wells Fargo interest contained an erroneous MN state tax withheld of over $3,000,000. Because it was such a huge error, I was able to spot it and remove it. I don't know of this was a bank error or a Turbo Tax error.

Asks a lot of stupid questions about last year's taxes even after I provided last year's data file for import. What exactly am I paying for when I have to do a bunch of legwork manually getting answers out of last year's forms? After 20 years of TurboTax, I've had enough.

the software does not do quality checks. Just discovered that my state return was filed with error. Turbo tax never cross-checked my residency with the fact that w2 showed lower amount of wages for my residency state. Or at least could have raised it as a red flag.

I have used Turbo Tax for almost 2 decades. I've had issues in the past but this year was AWFUL! I reviewed the forms and the information was accurate. Tried to efile but couldn't because of errors with dependent worksheets. Tried several times to fix it but still couldn't efile. Deleted 2 dependents and re-entered information. Turbo Tax created Education worksheets WITH EXPENSES for my kids that didn't have expenses. Had to get help online. Apparently it's a big problem with the software. Took me 4 hours to efile. Ridiculous.

We have been TurboTax customers for several years. We find the services relatively straightforward and easy to use. If there are any concerns it is when you try to re-visit a particular area and want to update it. There are times when it is not entirely clear how to proceed.