According to TurboTax, KY Schedule KW-2 (KY Income Tax Withheld) requires the Payer's State ID number to be 9 digits long. This number in my return was imported from a Form 1099-R and is 6 digits long. TurboTax flags this as an error, and says that if the number is less than 9 digits I should edit the number and insert zeroes at the beginning to make the number 9 digits long. I have tried for hours to do this but the number cannot be edited. The field is frozen. And TurboTax will not let me e-file my returns because of this error.

Very confusing.... been filing my family tax returns for going on 40 yrs and never experienced so much confusion. What with "$40" for "tax preparation"... we already prepared the return... to a long time due to a lot of confusion... but we got thru it... now $40 charge for "tax preparation".... WOW!!! Very disappointed.

The help files did not bring up information as it has done in the past regarding how to enter a specific document into the tax form. I was repeatedly asked to login then pay for accessing any information. I ended up using Google to find the answer- which was linked to a Turbo Tax file. I made sure to bookmark the answer for future reference.

I have been using turbo tax for over 20 years now - for tax returns of increasing complexity. Overall it has been a good experience. However - with the sunset of the its deductible feature (which I did not realize was going away and resulted in the loss of a bunch of data I had entered) the program seems much less useful and integrated than before. Not sure that I will continue to use it next year - will probably look at other programs to see if anyone still have the deduction integration features.

I filed for an extension waiting for my son to fix his incorrect tax return that I couldn't claim him as a dependent and at the time I had State refund so I didn't have to pay state tax. After waited for a month to make sure my son's amended return is in the system, I finalized my tax return on turboTax and it did an update. After that update it says I had a few thousand of tax owe to the state and added a ISR penalty, I had to use AI to figure out what went wrong. Eventually, after the update TurboxTax somehow thought I didn't have health coverage and penalized me. This is a very bad software without any improvement after using it for more than 10 years and I'll never use it again after this.

Turbo Tax is a helpful way for a person who understands numbers and taxes to avoid the cost of a professional accountant - and learn about money management. The two areas that were cumbersome were 1) new format for Charitable Deductions' goods valuation and 2) being able to easily locate and get back to Schedule C. Both could be improved.

I had a problem in completing 8382 form- donatation form, Next I could not process the efile as it a minor question to answer and I don't know what was your question, Next I tried to call a TurboTax site near my home, I tried three times, each time it said call back if you need help. I have been using Turbo tax form for over 15 years, I had no trouble before. You need to go back what was done for 2024 tax return especially with the non monetary donation valuation. All those supportd were miss ing.

It is a good product for those who want to prepare taxes on their own. Certainly, a better alternative than H&R Block. Fortunately for those who do not want to prepare their own return VITA and AARP provide a great alternative to H&R Block as they are free of charge.

Lots of bugs this year. It tells me I have not yet filed but I am being asked to review. I already shut it down and rebooted twice today. I will need to print and snail mail. This stupid AI keeps creating spelling errors. I can't even review you guys.

By far, the most difficult and disappointing experience I have had in the over 10 year period that I have used Turbotax. The push to online usage is so obviously meant to increase what is an unclear, more expensive cost structure that it feels almost like a scam. This version of Home and Business is second only to the Business version I had to also use in the past which was virtually more of a hindrance than an aid. There even appear to be some obvious glitches. Out of nowhere, a Canadian retirement information screen came up after I had chosen none was required - and then it had to be deleted. Part of my 1099-INT was duped - and both had to be deleted. My discouragement with the desktop version this year is not going to encourage me to transition to online at a higher price - it is sadly encouraging me to look to a competitor. If I needed to pay a professional, I would do so with a non-virtual person.