Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,817 ratings3,817 reviews
  1. 5 stars47% (1,811)
  2. 4 stars23% (869)
  3. 3 stars14% (528)
  4. 2 stars7% (279)
  5. 1 star9% (330)
Sort by |
Showing 591-600 of 3,817 reviews
Feb 20, 2026
Reviewer name: kj74000000
1 out of 5 stars
1 out of 5 stars review

turbo tax is crap

I have used turbo tax for years. Never again Had to do taxes 5 times it went back to beginning wouldn't let me fill out forms I needed Said I automatically wouldn't be charged self employment tax on CRP because I am on social security. cost me $675 00. wouldn't let me file

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
Reviewer name: StopSpammingMe2
2 out of 5 stars
2 out of 5 stars review

Non-stop Sales Pitch for Add-ons (Paid Version)

I used the paid version. When I by a product, it shouldn't be an non-stop sales pitch to try to get me to by more add-ons. Especially when it's the same thing I've declined multiple times already. Fed up with this, have used TurboTax for many years, but this is my last time.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 19, 2026
Reviewer name: LS10000
4 out of 5 stars
4 out of 5 stars review

Mostly decent, cannot imput SEP IRA

Mostly great, but there is no way to Enter SEP IRA. Also all the instructions both within the product and online about how to find where to enter SEP IRA are completely wrong and have been for years. People keep giving you guys feedback and you just keep posting the same wrong answer. Frustrating. Otherwise decent product.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 1, 2026
Reviewer name: Lefty103
3 out of 5 stars
3 out of 5 stars review

Turbo not a good as prior years

Turbo tax 2025 input was easy as it was in the past years except that the state return got corrupted in the acquistion phase an the on-ine AI support was a nightmare. When I finally got to a real person the were able to execute a fix. I was very dissatified with the AI process. At thecompletion of the tax information it was difficult to determine if the forms were filed electronically or not.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 2, 2026
Reviewer name: SharksFanSJ
2 out of 5 stars
2 out of 5 stars review

Not Happy with TurboTax 2025 Home & Business

Very disappointed with TurboTax 2025 Home & Business. I have used TurboTax for years, but it seems the last few years there are more and more glitches in the software. For 2025, I was defaulted to "Standard Deduction" after entering itemized deductions and could not change back to "Itemized". I also did not have the option to use my Federal itemized deductions for my California state taxes. Hoping the 2026 software is better.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 31, 2026
Reviewer name: Loganm12389
1 out of 5 stars
1 out of 5 stars review

TurboTax Dekstop Direct Debit is broken for BofA

The Turbo Tax desktop app direct debit feature is just broken for Bank of America accounts. My account was opened in CA and I have lived in WA for 4 years, BofA does not change your routing number after you move, yet TurboTax would not allow me to use the direct debit feature despite all of my bank info being correct. This is a blatant oversight by Intuit & TurboTax and is not acceptable when the fee to use Turbotax is $175, while Intuit lobbies the IRS to reduce e-filling options.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 18, 2026
Reviewer name: SJessup40
4 out of 5 stars
4 out of 5 stars review

Added features

Up sales are too aggressive. Income summary would be helpful to include the calculated "Provisional Income" amount. Not possible to evaluate the Accuracy. The only way I know of is to pay a professional to review what Turbo Tax calculates or to get a nasty gram from IRS or State of IL about an error. Feature to import the Reported Income Transcript from the IRS web site to see if any income items were overlooked. I will not be paying the $25 fee for the State Filing. That fee is excessive. I have three ETF that are collectables and Turbo Tax requires double data entry to enter the cost basis for each of the monthly sales to cover the administration and storage costs

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 2, 2026
Reviewer name: wfamily2026
1 out of 5 stars
1 out of 5 stars review

Inaccuracy in GA for SALT deductions

Accuracy guarantee - they were wrong on calculations due to bug in their software, and I had to amend because of them this year. Paid over $100 for software, had to spend hours getting the software to work again, and only got a $30 check for my troubles

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 9, 2026
Reviewer name: Wasteoftimesobad
2 out of 5 stars
2 out of 5 stars review

TurboTax Errors

The response related to Wisconsin form OS was not helpful. TurboTax did not complete the Wisconsin form OS and I had to complete it manually. The AI response acknowledged the software error but did nothing to fix it. This has cost me a lot of time to solve an issue that should have been solved by TurboTax a long time ago.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 28, 2026
Reviewer name: ArtL1946
4 out of 5 stars
4 out of 5 stars review

Turbo Tax- Desktop is best solution for mailing

Turbo Tax Home & Business - Desktop was excellent in covering all the features needed for a self-employed worker. This is the fourth year I have used the product. Only issues was the use of "key chain" for the program = it was no clear what "password" the program was asking for. I had to call and get help [which was excellent]. It was the desktop computer sign on password to gain access to needed pass code. The 2025 version was very easy to use and like years 2024, 2023, & 2022.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .