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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 581-590 of 3,740 reviews
Mar 13, 2026
Reviewer name: Switching1
1 out of 5 stars
1 out of 5 stars review

Turbo Tax Screwed UP

So, Married filing Jointly, Used Turbo Tax Every year, My husband is 65 turning 66 this year I am on disability. My husband is still working and has earned income, I am fully retired and on disability, per Turbo Tax for 2025 my $17,614 of disability, ZERO was taxable...IRS says otherwise and the Taxed me on 50% and kept our Refund due to mathematical Errors......soooo, now I have to stress and deal with the IRS, NOT HAPPY may switch to H&R Block software in the future.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
Reviewer name: KING TURBO
3 out of 5 stars
3 out of 5 stars review

DON'T CHANGE A GOOD THING

I have used Turbo Tax for at least 20 years and until the past 3 years have been quite satisfied with the product. Why fix what was a good thing. The past 3 years it seems as though the simplicity of the product has become cumbersome by technology. it is not as user friendly as it once was,

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 22, 2026
Reviewer name: JA_individuals
1 out of 5 stars
1 out of 5 stars review

Only useful if you are a CPA

Worst tax experience I have ever had. It was our first "complicated" year so we thought we would purchase software to help us decode the process. The more info is just as brief and cryptic as the official IRS stuff. This software only ok for those who understand everything taxes before hand - I should have paid a CPA to do my taxes instead.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 5, 2026
Reviewer name: SteveR1963
4 out of 5 stars
4 out of 5 stars review

Home & Business

I've been using Home & Business for decades. The last couple years, I've run into issues that were new to the product that has caused some frustration. This year, I was e-filing my return (more than 1 state), and walked through the entire process including payment. When I went to transmit my return, I received a notice saying I needed to install an update before I could transmit. I had to perform the update and then repeat all the steps for filing over again. The second time, I went to transmit and received a notice that I had a field marked as estimated. Then I had to fix that. Finally, I was able to transmit. In the past, you would do a review, correct errors, then the software would ask you save. After that, it would tell you to do an update, save again. After the updates were installed, you were able to file the return with no rework. This was extremely frustrating. Other than that, I was happy with the product. All the forms I needed were available and the state forms were easy to complete.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 15, 2026
Reviewer name: Distraught In PA
1 out of 5 stars
1 out of 5 stars review

Getting harder and harder to navigate

Low rating because: 1) It did not import information from the previous year on the downloaded Home and Business Edition. 2) It was not easy to generate a Schedule C 3) It flagged an error that I could not clear because it would not take me back to the part that was entered in error.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 14, 2026
Reviewer name: BluesMatt2025
1 out of 5 stars
1 out of 5 stars review

TurboTax 2025 Home & Business issues e-filing

I have been a loyal TurboTax user for many years. Each year, it feels like it gets more and more difficult to purchase the software and to do my tax return. For years, I have always e-filed my federal and state returns. This year, TurboTax would not allow me to e-file because there was a 0 on line 27a of Part II on the Profit or Loss from business form. I could not figure out why a 0 would prevent me from e-filing. I was forced to spend $60 and had to wait over 1 hour and 15 minutes for on-line support. In the end, I was guided on how to remove the 0 and then I was able to e-file. To describe this experience as frustrating is a huge understatement. I had to spend extra money and a lot of extra time just to get my simple tax returns done and e-filed. I will say the woman that helped me online was great and was able to figure it out, but it took even her, an experienced TurboTax support person of 5 years, quite a while to find and fix the error. I greatly appreciate her help. However, I am very disappointed in the software. I am using the Home & Business version running on Windows 11.

Review from turbotax.intuit.com
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Apr 15, 2026
Reviewer name: Cher789
4 out of 5 stars
4 out of 5 stars review

Turbo Tax has been reliable and accurate.

I have used Turbo Tax for years in doing my personal taxes and my family's taxes. It is accurate, easy to follow the step by step instructions and to efile my returns. I especially like the fact that it can pull from the previous years filings accurately. I will continue to use the Turbo Tax software. The biggest con is the price.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 28, 2026
Reviewer name: 2 dog family
3 out of 5 stars
3 out of 5 stars review

Definitely a workable solution

Its missing a few critical forms. I had to mail my son's return because it couldn't include the forms he needed even though we bought Home & Business just to be prepared. It is better in appearance than last year, which made it easier to use, but there are a few too many scroll to the bottom of the page buttons when moving beween windows.

Review from turbotax.intuit.com
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Apr 13, 2026
Reviewer name: Mr MH
1 out of 5 stars
1 out of 5 stars review

Turbo Tax use to be good, not very good anymore

They keep changing the software and it keeps getting worse. Only supported Windows 11, but not offered for download via Microsoft store so laptop had to remove SAFE MODE to down load the SW. Can only download the SW, can no longer buy a CD/DVD. They eliminated It's Deductible making donations much harder as there is no way to enter multiple items at a time. When working offline not all the features work properly until you connect online (editing of stock sales and donation entries). On my state return, not all my data from last years turbo tax transferred and I had to retrieve it manually.

Review from turbotax.intuit.com
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Feb 14, 2026
Reviewer name: Smith_RandomNumber
3 out of 5 stars
3 out of 5 stars review

Not Working As Well As It Used To

Turbotax H&B is not working as well as it has in the past. Importing from my brokerage failed this year, which was a first in the decades that I've used Turbotax (I had to take the manual entry route). That alone is making me consider alternatives for next year. Also, I had to go into the manual form mode in order to get around a 1099 bug - again, an all-time first. Finally, the state e-fing fee of $25 is bogus.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955