My only issue this year was selecting the environment. I have always downloaded your program, this year I was prompted to use the online version. I said OK. Next time I worked on taxes, I was prompted to download the program, so I said OK. The next time I went back, I was again prompted to use the online version. Please make up your mind.

TurboTax is overall a good program but for the third year in a row you have made it a requirement to file the federal return by paper if you file a form 3520. The 3520 is required to be filed separately from your 1040 and the requirement to file it by paper doesn't require a paper filing of the 1040. You had this correct for years but now prohibit it. Also the step by step version of the non-resident NJ return did not flow well. Otherwise the program seemed good.

I have used TurboTax since the beginning of TurboTax. I started using TurboTax because I kept getting audited. I have never had a problem since I started. I love it. Give yourself the time to take your time! Its really not hard. Just answer the questions correctly, If you don't know the answer, don't guess, find it. Worth every penny of savings they provide!!

When trying to import my financial statements the screen did not change when I hit the allow button. It was only after I mimnized the screen that I saw the documents queued up for import. I would change that to go to the second screen automatically.

I have been using Turbo Tas for about 25 years with super results. This year I was greatly surprised when you called in a third party to apply some of my refund to the state tax I owe. I was shocked and greatly dismayed when I received the email announcing their intrusion into my taxes. I admit I did not read ALL the fine print which probably divulged the intrusion for a fee! I will continue using Turbo Tax and will definitely be more attentive to the fine print.

The continued use of this product and some additional features were very helpful. The calculations are accurate and ease to understand. The compatibility with my most secure personal computer system operating system. The interface is intuitive and easy to read and comprehend. The end reporting with smart check system is definitely a plus.

Im sick of the constant questions to add tax support or audit defense. Once declined should be enough. It's enough that the product costs as much as it does but then to keep trying to prompt people to add unnecessary support is ridiculous. Fix this or I will use another tax software vendor in the future.

Straight Forward guidance throughout the filing process. I have been using this product for 3 decades with very few problems/issues. I do NOT like the Intuit Marketing to "PUT EVERYTHING ON THE CLOUD YOU ALREADY TRUST!... and the software is FREE" #1 - I do NOT Trust the "CLOUD" and while I use Turbo Tax (for 30 years) I trust as little information I have to be shared/saved on their servers/cloud... and after being hacked once already, SHAME ON YOU for thinking you can be trusted to store my most sensitive financial data on your servers. #2 - Why not look at how long your customers have been with you and give THEM a freebie now and then!?!?!

I have been using turbo tax for over 20 years now - for tax returns of increasing complexity. Overall it has been a good experience. However - with the sunset of the its deductible feature (which I did not realize was going away and resulted in the loss of a bunch of data I had entered) the program seems much less useful and integrated than before. Not sure that I will continue to use it next year - will probably look at other programs to see if anyone still have the deduction integration features.

It is a good product for those who want to prepare taxes on their own. Certainly, a better alternative than H&R Block. Fortunately for those who do not want to prepare their own return VITA and AARP provide a great alternative to H&R Block as they are free of charge.