Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
Sort by |
Showing 571-580 of 3,740 reviews
Apr 14, 2026
Reviewer name: JCWild
4 out of 5 stars
4 out of 5 stars review

Turbo Tax needs improvement

I've been using it since it's beginnings and truth to tell the user interface has declined dramatically in the past three years. Navigating forward and backward in the program used to be intuitive. Now it is so clunky it slows me down tremendously.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 16, 2026
Reviewer name: SDWSCorpOwner
3 out of 5 stars
3 out of 5 stars review

Just okay

I'm not really getting the tax help I need as a S corp owner. For instance, I have to manually add form I-335 for South Carolina, and I have to file by mail because the form isn't included for filing electronically. I need more assistance on the self-employment health insurance deduction. I figured that out this year and filed an amended tax return for last year. Better than nothing, but I'm left wondering what other things I may have missed.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 28, 2026
Reviewer name: GeezerAlan
5 out of 5 stars
5 out of 5 stars review

Desktop or Online Version...There is a Difference.

I got off in the weeds between working from my desktop and working on line. I certaining did not understand the distinction even after using TurboTax for many years. I needed help and the support line representative understood my predicament and raised my level of understanding the difference. Made a big difference in completing my taxes.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 16, 2026
Reviewer name: zorri14
3 out of 5 stars
3 out of 5 stars review

step backwards this year

The application was a large step backwards this year - Less information an explanation on the entry pages throughout the program - explanations were less complete than previous years - the application kept skipping sections when hitting continue - I did not want toI did not want to change to the online version this year because I assumed the desktop because I assumed the desktop app would have gotten better and I did not want to deal with new foibles being online... - more difficulty finding the proper pages for input when going back to enter or correct data

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 23, 2026
Reviewer name: Gravy Legs
4 out of 5 stars
4 out of 5 stars review

RMD Numbers

Issues on entering 1099 R's after entering the distribution information it prompts to how much RMD was distributed . I already entered the tax withheld. After entering the RMD requested number it keeps increasing my tax liability by the thousands, so I just enter 0 and no additional increase in taxes due change.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 16, 2026
Reviewer name: Nickie1289
3 out of 5 stars
3 out of 5 stars review

Unclear Instructions with Amended Returns

First time to do an amended return. It was confusing to file. I appears that it was all filed electronically, to include the IRS and state debiting the same bank account that was previously used for refunds. But your instructions said I had to print, write a check, and mail the amended return. Which is it? Pick one and then be clear about it. I am not sure where I stand on being done. Leaves me questioning TurboTax. Not good.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 12, 2026
Reviewer name: Privacy IT Specialist
2 out of 5 stars
2 out of 5 stars review

Turbotax is about to go to the trash heap

I don't need 'tax experts.' I've been filling out the same topics for 20 years using turbotax. What I DO need is Windos10 support. I refuse to use Windows 11 for security and privacy concerns. Instead, by using Turbotax, I have now exposed my information in ways I can't get back. Many of my fellow IT specialists agree which is why we have refused to 'upgrade' to that worthless product. If Windows 10 isn't supported, I wouldn't expect that many of us will continue to use Turbotax. With what I've done for the last 20 years, it's easy enough to fill out the forms directly, it's just 'easier' to use the UI and not need to 'search' for changes. Having to only use 1 windows 11 machine (my wife's) and only being able to use it when it's not in use (scheduling is a thing) instead of the other 20 computers here is extremely difficult.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Jan 23, 2026
Reviewer name: mort1ddg
2 out of 5 stars
2 out of 5 stars review

TurboTax does not provide accurate guidelines

The very first time I opened TurboTax to work on my tax filing prep, the very first task I came to was the W2/1099 NEC/1099 MISC. The instructions were wrong, telling me to input each date I paid out a subcontractor, even though I had paid out the same subcontractor 28 times in 2025. Secondly, there was a link right below the 1099 NEC "see an example". When I clicked on it a window opened that stated "there is no content to the context" Bogus!!!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 22, 2026
Reviewer name: Turbo Tax Tom2
2 out of 5 stars
2 out of 5 stars review

Turbo tax takes a major step backwords

Key functionality was eliminated in the 2025 version. Its deductible is missing and replaced with a terrible search feature that was so bad I had to find something else on the internet. They also use an AI bot for help that provides usesless search help that isn't relevant for the search question.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 22, 2026
Reviewer name: California tax payer
3 out of 5 stars
3 out of 5 stars review

Terrible

turbo tax does not recognize the hotel pensions in California. The distribution codes for pensions are not explained or described. One has to research it outside of turbo tax. also, it is glitch. The USE Tax prompts errors. Terrible. Turbo Tax has gotten worse the past 3 years.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955