I have been using TurboTax since the 1970's. I have been very pleased with this product. I have used another tax preparation product for other venues, but I prefer to continue to use TurboTax for my tax preparation. I have received refunds and had to pay, but I was confident that I had good data prepared.

I have been using Turbo Tax for years and it is excellent. I like the way it walks you through topics. This is the first year I had some glitches - it insisted that I had a Canadian social security account. I have researched and there is nothing in my files past or present that would lead it to come to this conclusion. I had to keep deleting the reference.

TurboTax gets a couple stars for making it easy to fill out tax forms. That said, filing taxes should always be 100% free for everyone. We shouldn't have to use this software to understand tax forms. The federal government should have an equivalent free software to do this same thing. The fact that TurboTax charges you $45 plus tax for each state return, then an additional $25 to e-file each state return is robbery. This all needs to change big time. I will not likely use TurboTax in the future and will spend the extra time going through the free state return software provided by my state.

It's a very good product to work with but there are some questions that are very confusing. Also, once you put an answer in some question and you put the wrong answer and you want to correct it, it does not let you. In the past, I used turbo tax for self employment and if ask a question, do you have a employer that did not give you a 1099 and you could answer yes or not and it walk you through. This year it did not have that question. I have to call turbo tax to walk me through. I don't know how long they are going to take to help me walk through the phone call or chat. This is the first time I going to call turbo tax to see how fast or slow they help me with that. Will see?

New and improved? Actually harder to work. Had a problem with how to report a charitable deduction to a Donor Advised Trust. COULD NOT figure it out with TurboTax. Fortunately the holder of the Trust gave me the information I needed. This is a common donation. Shame on TurboTax for making this harder for me.

I have used Turbo Tax for years and more recently Personal and Business. The program continues to make entering data as easy as possible and double checks for errors. The only reason for 4 stars is this is the second year I have entered 1099NEC information. This is the second year the information entered does NOT total to the summary page and continues to say UPDATE when all of the entering is completed and accurate.

Very difficult to use this year compared to previous years. AI help not very helpful. Should not need to log into a Intuit account to get help from the software. Was very confusing to navigate when questions arose. I will compare various tax software next year rather than assume that Turbo Tax would be the go to.

I think the product is not as useful as it has been in the past, early years. I strongly dislike the help function as it never leads me to anything useful. I hate that you try to lock in the sale of live help on many of the final pages. I hate that you charge to efile a state return. And you don't make it easy to print and file instead of efile for a charge by burying that option. The only reason I still use it is the ease of uploading prior year records into a new year tax return.

Turbo Tax was fairly easy to use. Some of the features were difficult to access, including how to print. Would also like to have the ability to print individual screens, especially through the final stages of payment, refund, and successful filing notification.

1. I had completed my taxes and TurboTax said i needed to update for my state taxes. i updated ad my tax record was not saved. TurboTax did not say to save my file. when TurboTax came back up my return was gone. I had to re-enter all my data again. I when from a refund of $800+ to owing $379. I was very upset. TurboTax should save after each section automatically so this doesn't happen. 2. AMT section should instructions how to enter the amount. I was very confusing and i had to keep entering numbers until TurboTax would accept the entry. I don't know if it was correct of not. 3. Why do additional state returns cost so much? I'm not happy about that.