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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 561-570 of 3,740 reviews
Apr 11, 2026
Reviewer name: Ed77388
4 out of 5 stars
4 out of 5 stars review

Its okay

My experience with TurboTax is some frustration in checking the return. It would be very helpful for TurboTax to generate a listing of all of the manually entered and imported information used in the return. The only way to check these numbers is to go through a bunch of questions already answered.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 6, 2026
Reviewer name: SD66
5 out of 5 stars
5 out of 5 stars review

TurboTax is straightforward and easy to follow.

I've used TurboTax for years and it's pretty easy and straightforward. Easy to transfer the previous year's info into a new return to start... then update areas that I want to work on. My only recommendation is to make it easier to see where/how new tax laws (e.g., no tax on social security) are applied. In my case, it wasn't clear until I saw my printed 1040-SR.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Mar 23, 2026
Reviewer name: ALR777
5 out of 5 stars
5 out of 5 stars review

Live Tax Advice Is A Great Service!

I wish there was a capability in TurboTax EasyStep where I could ask the system to take me to the location in t rcess where I entered certain data--like my IRA Contribution and it would take me to the appropriate screen via Personal/Deductions & Credits and the field where I could add or change that value. I did use Live Tax Advice and they were excellent helpers. I made 4 calls to 3 different Advisors--they were all very professional and very knowledgeable to help me to quickly resolve my questions.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 17, 2026
Reviewer name: Mikey241
4 out of 5 stars
4 out of 5 stars review

Dividend and Interest input function now bad.

Hi - Very much DISLIKED the new dividend and interest input function. Before, all of the previous years' entries were brought in as default info. Now, the new format requires a lot of redundant keying. Got very tedious quickly. The other input functions were good... as expected.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 21, 2026
Reviewer name: Crabby Tom
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is a great product

Generally, the software is user friendly, though sometimes a little more explanation to guide the user in answering a question, would be helpful. Intention was to E-file both federal and state AND to electronically deposit into a bank account. Fed was properly sent to my bank, but state sent me a CHECK. Turbo tax wouldn't let me check to see if I forgot to check the box for electronic deposit. Hmmmmm.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 15, 2026
Reviewer name: Wileykid
5 out of 5 stars
5 out of 5 stars review

Your best friend!

I have used TurboTax since the beginning of TurboTax. I started using TurboTax because I kept getting audited. I have never had a problem since I started. I love it. Give yourself the time to take your time! Its really not hard. Just answer the questions correctly, If you don't know the answer, don't guess, find it. Worth every penny of savings they provide!!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 15, 2026
Reviewer name: PIN1no
1 out of 5 stars
1 out of 5 stars review

PINS don't match!

This is the second year in a row that I have been unable to file online because the PIN in your software does not match the IRS records. I am very frustrated and don't know how to resolve this. I don't like filing through the mail, and I feel I've wasted money paying for this software again.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 7, 2026
Reviewer name: Tim44444
4 out of 5 stars
4 out of 5 stars review

Thanks for listening.

Been using Turbo Tax for years. Love it except for one thing. When do the final review, it says that I need to "deal with a few things". They have been things I don't know anything about, nor what answers are required. So I just submit it anyway (without settling your issues) and it makes no difference. It's just a little annoying.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 18, 2026
Reviewer name: Taxman 1963
5 out of 5 stars
5 out of 5 stars review

It has come a long way

The best thing that I liked about this year's tax return is that I was able to pull all the information with the exception of a few banks all of the interest in all the dividends and all of the sales of stock and we're automatically transferred into the return I feel that is great. I also sent in a note about my state income tax and you charging me $15 to file it I do not feel this is correct tha thank you. thank you.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Mar 10, 2026
Reviewer name: Mike4570
2 out of 5 stars
2 out of 5 stars review

Turbotax is a sales scheme.

Turbotax is more difficult to use every year...... I suspect this is intentional giving Intuit the opportunity to SELL advice to end users. In fact, Turbotax has become a giant sales promotion from opening to closing. I'm also highly suspicious of the online version and the "offer" of a free state Efile. The software axiom always holds true..... if your not paying for a service, you're (your information) become part of the service.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955