I regrettably switched to TurboTax because Quickbooks is supposed to be compatible and able to export information directly into TurboTax, but because I used the desktop version, that was not the case. I had to manually enter all the information and also found the TurboTax tax preparation format very confusing and inferior to TaxAct.

I've used TurboTax for many years (probably top 5% of all your user base) and I love the product and have always found it useful and relatively intuitive. However this year (and I think last as well), I became extremely frustrated with having to enter information in my state tax return that should have been known by TurboTax. This created a lot of additional time flipping back to my 2024 return (128 pgs) looking for info and hoping I got it right. Yes, I know this is the 2024 return, but you accessed this return in order to populate my 2025 return in the beginning - so yes, you do have access to this information.

I have been a Turbo Tax user for more years than I can remember. I must say I was extremely annoyed, this year, that the software was not backward compatible to Windows 10. I am fortunate that I had a Windows 11 computer at another location, that I had to drag home just to do my taxes. Extremely short sighted on Intuit's part, in my opinion. I've already spoken with a dozen people who found other solutions to TT this year. You folks do your customer base a huge disservice with decisions like this. All because MS withdrew support last October? Wow.

I CAN'T E-FILE. SINCE I AM PAYING TAXES AND DO NOT HAVE A RETURN COMING, I NEED TO PAY WITH A CREDIT CARD. TURBO TAX DESKTOP DOES NOT TAKE ME TO A PAGE WHERE I CAN PAY BY CC. INSTEAD IN CIRCLES ME BACK TO THE FILE HOME PAGE. IF IT CAN'T DO THIS MAIN TASK, THE SOFTWARE IS WORTHLESS.

Over all quite easy. Some places where there is a risk of double entry of information (car info for example) Happy user for more than 20 years. Amazing to see how insanely complex filing can be. Would be cool if W2 info could be available with little effort. The mailed ones are easily missed

Issues on entering 1099 R's after entering the distribution information it prompts to how much RMD was distributed . I already entered the tax withheld. After entering the RMD requested number it keeps increasing my tax liability by the thousands, so I just enter 0 and no additional increase in taxes due change.

Ever since I went to a tax prep "expert" in 20023 and saw them entering information on a website, I said to myself, "Hey...I can do that!" I have been using TurboTax since then with no complaints! The software is easy to use and employs everyday language. As a senior citizen with moderate tech savvy I would VERY HIGHLY TurboTax!!!

March 12, 2026, and I'm still finding errors in the desktop version for my 2025 taxes. For 5695's line 17 a,b,c don't match my answers to the interview questions, had to change them on the form manually. At least using the desktop version I can change those forms using the show form option, but come-on, this is just poor. Other people having other issues with that form.

I have used TurboTax for over 20yrs now. This year's version is the worst I've ever encountered. Multiple coding issues. Nothing that affected accuracy. Just causing more work than needed. For instance, after entering in a 1099-R (retirement) form, although I had answered NO to a Canadian Pension, it still opened the form and insisted on required fields. I had to back out and delete the form to proceed. (I know it wasn’t a mistype on my part, as it occurred twice, once when I did a joint return and again when checking to see if MFS would make our tax situation better.) I also live in a RITA local city, thus required to file a local tax form. Prior to this year, TurboTax did not automatically fill in the form, which is perfectly fine, as you can enter your tax information directly on the RITA site for e-filing. But since many documents do not populate local tax information, TurboTax had issues with those empty fields. Again, lots of unnecessary work on my part. Please, Intuit… get better coders (and better-quality control). Maybe ones not overly reliant on AI for their work.

problem dealing with To fix the "State/Local ID" error on the Carryover Worksheet in TurboTax 2025, switch to Forms Mode (desktop) or Tax Tools/Tools (online) to locate the Federal Carryover Worksheet. Explicitly enter "0" for any prior-year amount you know is zero, rather than leaving it blank, or delete and regenerate the worksheet entirely, as described in this JustAnswer post meed more edits in this area