I transferred from a Microsoft 10 platform to an Apple Mac a few months prior to starting tax return. Had a terrible time. I had to resurrect the old PC, go through all f the Microsoft updates I missed in order to download the data file. Mac had trouble with he software and it took hours to get the program to run on it. The revised program might be written for new customers. It is difficult to get into sections for changes without a lot of hassle. Was continually annoyed by nagging to buy the $60 help package... If I had known what a pain it was going to be, I would be hesitant to purchase it. Previous editions were much easier to operate and carry over previous years data. Hope you improve next year. I will peruse reviews first before buying again.

The program does what it is supposed to do, but it is relentless in trying to upsell services I don't need. Expert advice I don't need. Audit defense I don't need. State filings I don't need. I tell it "NO", but it comes back again and again to be told no again and again. I feel like I need a restraining order. Add in that it locked me out of filing until I ran ANOTHER update, which Microsoft kept shutting down. In the end I needed an hour to click a "file" button for a return already completed. Very annoying to file a simple federal tax return.

used for a decade it does the job and no calculation errors. wish it did all of philadelphia taxes which I still do by hand. however it could use better coordination between forms as sometimes unneeded forms appear I repeat the process said forms disappear. the download of 1099 from financial institutions are far smaller and often it makes mistake, so its mostly unhelpful as in the end still requires hand fixing

I had a PTIN for about 15 years. Except for all the annoying "Buy more cervices" and "download your information from the web" interruptions, it's basically a fancy calculator to do your taxes. Probably not hard for your average Joe to use, but IDK because I'm not your average Joe.

1. Multiple non-responsive "Needs Review" prompts requiring re-addition as new document--UNACCEPTABLE 2. Print option no longer shows list to choose items; must tediously examine them one by one with a magnifying glass and check off whether to print or not--VERY ANNOYING and not user friendly 3. Overrides of amounts are unnecessarily difficult. 4. Estimated tax options worksheet should allow for fill in amounts instead of requiring tedious override

The easy-step process is confusing and has become more so over time. You took out the donated goods interface where one could add a list of goods in a single entry and instead no force each item to be added as a separate entry. You also do not include necessary forms in the Easy-Step which will come up in the Check. These forms must be filled in manually or the check will ask for entries one at a time with no explanations. Very confusing. You also consciously make it very difficult to split filing between e-file and mailing (i.e.: e-file federal because it's free and mail file state because it's cheaper than the $25 charge.) You make it purposely confusing and difficult requiring going back after e-filing the federal returns and then manually changing selections to mail so that the State return may be mailed. Shame on you!

For eighteen years, I have been using Intuit TurboTax to file my taxes. And it just keeps improving—improving, improving, and improving. But, I just found my California 540 returning does not including a copy of Fed 1040-SR. I asked California Franchise Tax Board, The answer is "I need to have a copy of the Fed tax return in my 2025 540 tax return."

I shouldn't have to enter repetitive information multiple times. Why do I have to enter bank account information four or five times? Why do I have to enter my name just as many times? My name doesn't change in the time it takes to do my taxes. Pass word needed should be more descriptive. I had to call to find out the password needed was the one I sign into my computer. How stupid.

This year there was a bug in the software - It kept unchecking my single status upon review. I finally had to go to Forms to check single and save - after I did that - the review succeeded and I was able to E-file the Federal return. This occurred several times during the preparation of my return

This is about my 30th year with TurboTax and your software is accurate and user friendly. Your print selection is functional but could use more features like an easy way to print draft pages as you're working on them. It makes reporting to the IRS and Georgia Dept of Revenue very easy due to the great interfaces.