Issues on entering 1099 R's after entering the distribution information it prompts to how much RMD was distributed . I already entered the tax withheld. After entering the RMD requested number it keeps increasing my tax liability by the thousands, so I just enter 0 and no additional increase in taxes due change.

After so many years with TurboTax, I did get very frustrated this year. Several factors, including: 1- Deductions for non-child disabled elderly parents are no longer available, or so severely limited by the new government regime that only the rich and upper middle class can take the deduction. 2- It took me 2 days to try to get the forms transmitted since there was a 1095-A document that was not correctly completed by the respective insurance company, causing a loop in the software. 3- Re: #2 above, I contacted the live support and back and forth removing the form, reloading it several times, finding that the 3 columns need to have correct data, but PENNIE only entered columns A and B. 4- Live support was excellent, and I strongly suggest using the team since our corrupt government is too busy stealing from the poor to enrich the billionaires, as they continue to remove deductions for the poor and middle class.

Turbo Tax is very easy to use. I have used it for years and still use the interview option for new situations. I have confidence in this product. I wish that it would take the info directly from older accounting programs. That is very frustrating. I have needed to hand enter all the amounts for several years now. I hope they clear it up as it seems like a money grab.

This time I had to use windows 11 and the experience was very difficult, I had to have my son who is the administrator sign every time I was filling out the information and log-out because there were updates, before the updates were done automatically no need of administrator. I save the files several time an every time I came back I had to re-entry information I had input before

:( :( :( Decent product - but HATE/DETEST/LOATHE the absolute perpetual upsell of it. I'd rather pay more upfront than have popups and prompts throughout the session/warnings to upgrade. And guess what - if you want to EFile your state taxes, it's $25 more. Also, making it extra for online help is VERY cheap. For this reason, I probably won't use Turbo Tax next year. Overall, a decent product, if they got rid of all the annoying attempts to upsell throughout when you use it, it might be worth it, but right now - it's not. :( :( :(

It is a good product for those who want to prepare taxes on their own. Certainly, a better alternative than H&R Block. Fortunately for those who do not want to prepare their own return VITA and AARP provide a great alternative to H&R Block as they are free of charge.

My overall experience with Intuit has been less than great. Too many sales phone calls when I even asked last fall to not make sales calls to me. Then there are all the offers made (up selling) while preparing the return. And that is not saying anything about only being directed by search engines to only the internet version of Turbo Tax when what I wanted was a desktop version.

I've been using TurboTax for over 25 years and found it to be a very accurate software compared to other brands used earlier. It is always been compatible with my Windows computers. Feature-wise, it covers all of our different tax scenarios and the interface is very easy to use. Reports are accurate and easy to read.

I have used this product for years but this year a clinch kept adding in a W-2 that does not exist but was automatically added. This caused a real problem as I had not received a W-2 form for additional statutory income. I finally was able to file listing a zero. I hope I don't get audited!

My e-filed return got rejected twice, once for missing payer's TIN on 1099-R forms, once for incorrect "self select PIN' in the e-file page. turbotax had a number already in there which i assumed was from last year. i spent over an hour "chatting" with your AI bots on how to fix this and they kept telling me to click on links that did not exist on the task bars or anywhere that I or your bot could find. Bot kept telling me to do things i had already told the bot could not be done because the button bot said to click on could not be found and bot could not tell me where to find it. nor could bot even get me back to the page where i could see what was in the self select PIN box. nor could bot tell me how to change it, how to get it from the IRS or from Turbotaxes records. I even tried to open a previous year's version of turbotax and see if I couild find it on its e-file page. Turbot tax wouldn't let me open my 2024 or 2023 versions w/out a "license" number which i didn't have. so I finally just decided my only option was to file by mail. seems like the program would have caught some of these problems before hand. I've been using your softwar for decades. but this experience has not been satisfactory, and I might have to explore other options. Before I even got to your bot, I had a hard time finding any link in the email you sent that would take me to the place on your website where it could tell me what the problem was. your website leaves much to be desired when help is needed.And now you won't let me submit this review or get past this page.