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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 531-540 of 3,740 reviews
Mar 6, 2026
Reviewer name: Andante142
3 out of 5 stars
3 out of 5 stars review

Turbotax lacks accuracy checking

the software does not do quality checks. Just discovered that my state return was filed with error. Turbo tax never cross-checked my residency with the fact that w2 showed lower amount of wages for my residency state. Or at least could have raised it as a red flag.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
Reviewer name: abeaujean
2 out of 5 stars
2 out of 5 stars review

planned obsolescence

The software itself if OK, but it is unconscionable that Intuit deisigned the software to require the ultimate or penultimate version of macOS, given that Apple purposefully makes newer versions of their software incompatible with slightly older versions of their hardware. That is, using TurboTax required a software that required a new computer purchase! There is nothing that special about TurboTax what would make purchasing a new computer required. If Intuit keeps up this practice, then this is the last year I will be purchasing their software. And have been using their software for over two decades.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 13, 2026
Reviewer name: ELBUR
3 out of 5 stars
3 out of 5 stars review

TURBO TAX FLAWED IN 2025?

EVERY YEAR I AM WAITING FOR FORMS TO BE UPDATED UNTIL LATE JANUARY OR EARLY FEBUARY. BUT YOU EXPECT ME TO PAY FOR YOUR SOFTWARE IN NOVEMBER. THIS YEAR MY FEDERAL RETURN WAS COMPLETED ON JANUARY 13TH AND ELECTRONICALLY SENT BUT COULD NOT BE FILED UNTIL JANUARY 26TH. MY 1040-ES FORM PRINT WITH "DO NOT FILE" ACROSS THE PRINTED VOUCHER. I CAN FIND NO WAY TO PRINT THEM WITHOUT THIS PROBLEM. I REVIEWED MY COMPLETED TAX RETURN AND I CAN FIND NO REASON FOR THIS PROBLEM. CAN YOU ENLIGHTEN ME.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 17, 2026
Reviewer name: Yussel12
5 out of 5 stars
5 out of 5 stars review

TurboTax software has improved though the years.

The new box below the spouse's SSN on Form 1040-SR is not checkable, even though all instructions were followed to do that. I was the IRS Electronic Filing Coordinator from the beginning of electronic filing and every year since until they discontinued that position, but continued as a Sr Communications Specialist. Now retired. Some of the information input in the software has improved a bit for the 2025 returns, but a bit repetitive. One place should be added, and that would be a place to indicate the date a business is closed. In my case, I closed my Colorado Mountain Drumming Business on May 31, 2025. That would explain the decrease in Income and business expenses after that date. Also, the business expense itemizations should better align with the Schedule 1040 C. It does come out in the proper boxes on the form, but it is very hard to categorize the expenses into the form listing.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Customer Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 16, 2026
Reviewer name: HZ Jim
4 out of 5 stars
4 out of 5 stars review

First time for glitches, but still a time-saver

I appreciate that TurboTax carries my previous year's information forward. It saves time and ensures accuracy. However, this is the first year I ran into glitches with the software. I purchased the software and downloaded it, and did all updates that appeared. But twice, while entering state tax information, I could not get past one or two of the screens. I googled the answer, which did not appear in the TT2025 help section. Eventually I got it working and was able to file. If there are known problems, the problems should be easily explained within TT, so users don't have to search outside the program for answers.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 15, 2026
Reviewer name: TJqp2tvxURUr9JJ
3 out of 5 stars
3 out of 5 stars review

AI Makes This Buggy, Your Improvements are Noticed

Some parts were very detailed in explaining things with concrete examples. Those were very good! Other parts were very limited and we had to research a lot. Please keep providing more and more explanations on definitions of items and where to find them. AI trying to change my words as I type this review is BROKEN and it keeps changing to words that don't even exist and I have to retype. Do NOT PUT AI in this. It's already buggy and complex. Please don't make it worse. For Depreciation, you should recommend the type of depreciation scheme since you already ask for the date. For the K1s, please don't make use input multiple K1s in TurboTax for a single one we actually receive, because more than one box is selected for 1-3. You can program that to separate it. Having to manually separate makes this hard to read, because the entity is the SAME, and we cannot tell which is which without hitting "edit" (which is nerve-wracking). Please allow us to have TurboTax local file nicknames of certain items, like I have two 1099-INT from the same entity, but it looks the same unless I hit "edit". This makes it really difficult to check our work. Thanks for asking us for improvements!

Review from turbotax.intuit.com
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Feb 18, 2026
Reviewer name: JPI1956
3 out of 5 stars
3 out of 5 stars review

I was disappointed in Turbo Tax this year.

Downloading was a challenge. I needed to get help. When I finally was able to talk to a human being, the experience was excellent. He was knowledgeable and helpful. I was not able to download my information from Edward Jones, even though Turbo Tax said that I was able to. It certainly did not reflect in the return itself. Also, changing one thing during the review process, namely, I put a $0 in the form that asked if I had a business energy credit (Form 7206 I think). I had to figure out where I inputted that information and update it there instead of fixing it quickly like the other errors mentioned. This took me a while to figure it out. It should be more intuitive.

Review from turbotax.intuit.com
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Mar 31, 2026
Reviewer name: Panduranga
5 out of 5 stars
5 out of 5 stars review

Great for Complex Returns and K‑1s

TurboTax Home & Business made filing my return much easier this year. The interview questions were clear, it handled my multiple K‑1s and education forms accurately, and the built‑in explanations helped me understand why each number was entered. I especially liked how it walked me step‑by‑step through complex items like Section 199A and rental property, while still letting me drill down to the actual IRS forms when I wanted to double‑check something. Overall, it gave me confidence that my return was complete and maximized my deductions.

Review from turbotax.intuit.com
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Apr 9, 2026
Reviewer name: tdmtdm
2 out of 5 stars
2 out of 5 stars review

no help on efile rejection

My e-filed return got rejected twice, once for missing payer's TIN on 1099-R forms, once for incorrect "self select PIN' in the e-file page. turbotax had a number already in there which i assumed was from last year. i spent over an hour "chatting" with your AI bots on how to fix this and they kept telling me to click on links that did not exist on the task bars or anywhere that I or your bot could find. Bot kept telling me to do things i had already told the bot could not be done because the button bot said to click on could not be found and bot could not tell me where to find it. nor could bot even get me back to the page where i could see what was in the self select PIN box. nor could bot tell me how to change it, how to get it from the IRS or from Turbotaxes records. I even tried to open a previous year's version of turbotax and see if I couild find it on its e-file page. Turbot tax wouldn't let me open my 2024 or 2023 versions w/out a "license" number which i didn't have. so I finally just decided my only option was to file by mail. seems like the program would have caught some of these problems before hand. I've been using your softwar for decades. but this experience has not been satisfactory, and I might have to explore other options. Before I even got to your bot, I had a hard time finding any link in the email you sent that would take me to the place on your website where it could tell me what the problem was. your website leaves much to be desired when help is needed.And now you won't let me submit this review or get past this page.

Review from turbotax.intuit.com
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Feb 25, 2026
Reviewer name: Martha G3
3 out of 5 stars
3 out of 5 stars review

DON'T trust imports!

I have used and loved TurboTax for over 20 years, recommending it and teaching others how to do their taxes using this software. This year, I was quite disappointed. Data was left out of imported records - almost all financial investment imports. Had I not reviewed in depth each form, I may not have noticed and had real trouble with the IRS for under reporting. It took so much time to go back, login to each account again, save and print 1099s to manually add missing data for most 1099s. It also retained the Investment 1099s from last year rather than updating so I had to go back and figure out what forms needed to be deleted. The HSA import didn't correctly bring in distributions as qualified non-taxable and never asked for review which would have resulted in taxable income rather than non-taxable. My lack of trust in the product had me reviewing every single document and line item from my tax forms and return to ensure accuracy. This was definitely not worth the money spent and took much, much more time than it should have.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955