Turbo Tax has gone down hill since I stare using it. There were a few items in investments that were so unclear as to how to file it. There were things on my 1099B that were not options on the Turbo Tax forms. I also don't understand why I couldn't upload supporting documents to my return instead of having to mail them.

it was very difficult to get started. i followed the "Let's get started" it was so difficult to get to the steps to install and activate my software where I enter my license code. NOT USER FRIENDLY. Turbo Tax shouldn't be trying to sell me what I've already purchased. VERY AGRIVATING! I've used Turbo tax for many years and all I can say is you make it more difficult each year. I'm really thinking I may want to quit using Turbo tax.

Online was horrendously horrible and for stupid, easy taxes. This download version works but really miss the disc one could purchase. DO NOT GIVE OPTION to go online for home/business customers. THAT WAS HUGE MISTAKE. This worked way better. Stop making life difficult please for Mac users by making us upgrade new software and equipment each year. Please, we beg you or HR Block here we come!

confusing nstructions led me to file a CA state return doubling the tax I really owed. I have to file a correction to tha return now. Also when I tried to use any of my 3 credit cards it would not accept any of them because they all had a exp date greater than 08. I had to use my wife's card w exp date of 04. The drop down for the cr card month would not ttake a number higher than 08 and min=y cards all expire with 09

the program has gotten less user friendly. Especially when it comes to importing investments. I import investments and it keeps telling me they need reviews. This is the 2nd year this has happened. I don't really think this feedback is even being read, but I will send it anyway.

It appears that the program prepares taxes accurately based on the information provided by the taxpayer. However, for engaging the program for the updating, I wish the product would block the request to update if there is already a request for Turbotax to engage. When an error was made with a double click on the icon, the program locked up the computer and is only able to disengage by shutting down the entire computer. I appreciate that the taxpayer can choose how to input information, check the data on the forms, and review what is entered, and it has always had any forms that I need.

I've been using TurboTax for years and I really enjoy it. Some things I have to be careful with and make sure I bounce back and forth between the forms and the walk-through guide but in general I am always satisfied. A really good comprehensive platform. I plan to use in perpetuity!

As I'm winding down my business, my Schedule F doesn't use as many of the lines as I had in prior years. Turbo wouldn't let me leave those categories blank, and I had to put in zeroes for each one I was no longer using. Even then, it wouldn't always "take" all the zero entries I input on the first try. Aggravating. The biggest issue isn't with you, but the constant escalation of the tax laws. Grrrr.

i have used turbo tax for years. It works well for me and my company. However, last year we go hacked and lost everything. My back up was also compromised and useless. Also, we changed to windows 11 and the turbo tax would not download. The lady at turbo tax walked me through all of it and got it downloaded just fine. So, it worked well for me again. Just did not have old files to bring forward. So, make sure you have good back up. Thanks to the lady at Turbo tax. stan

This year's system had a lot of changes to the way sections and questions were handled. Sometimes trying to make it easier just leaves out common sense. Some things seemed to make no sense at all until I was several sections farther along. All in all, your attempts at making it easier failed.