I had over 120 error messages in the final error check asking me "is this a digital investment". After going through basically all but a couple, I was asked "Do you have any digital investments?". That really annoyed me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (Was aiming for 120 exclamation points, 1 for each error message) After taking considerable time saying "NO" so many times and thinking why I can't just say GLOBALLY NO, you ask me this question. "Do you have any digital investments?" Why didn't you ask me before I said "No" so many times. Be SMARTER with assessing error messages and allow us to get done more quicky. AI IS HERE. You should be smarter assessing error messages and getting through them.

The program was good. BUT all the EXTRA steps to get my prepaid auto program every year was terrible. For years you sign in, you go to your purchase and download what you paid for in November 2025 ( I think Nov.)? Why do you want to make someone who has paid then jump through hoops plus more hoops once you get the email to download the program. SHAME ON YOU! WE DO NOT NEED THIS! DO NOT share my email address.

I have used TurboTax since the beginning of TurboTax. I started using TurboTax because I kept getting audited. I have never had a problem since I started. I love it. Give yourself the time to take your time! Its really not hard. Just answer the questions correctly, If you don't know the answer, don't guess, find it. Worth every penny of savings they provide!!

I would have liked to upload a pdf copy of all my tax docs and let the program enter all the info from those docs. I had to enter many of them manually. And if there was an area to upload all of my documents, I couldn't find it. Other than that, it was a great service.

I've used TurboTax since 2006. Each year they seem to build in more frustration points. This year I had one Crash of the program and 2 errors to fix that had no information relating to what was needed for the data being asked for. It did have a reference to a line in the 2024 tax filing, and my 2024 TurboTax file had nothing in that reference box. The second error was on a 1099-R that had a blank box 16. I had to go search the internet for that answer - you're supposed to put the amount in box 14 into box 16 as well. Oh, and one more big issue - I was not able to import any 1099-DIV's, INT's, or R's, and I've been able to do that in previous versions since it was offered. Looking these issues up on TT Support, I did not find any solutions to these issues. Looks like after 20 years I'll be paying someone next year...

I did not engage an expert. I thought I did not need one given 30+ years using the program. Annual changes to the program can be a pain. Even then, I was able to find everything I needed. Being an ancient one, the nonuse of menus, navigating by icon or swipe drives me nuts. Do not eliminate menus please. Reporting is good.

For the most part, doing my Federal (with Schedule C) and NC state returns were simple. Places where improvement could be made are: * Handling of K1s on both Federal and State returns * Being able to view forms in a separate window. When doing estimates for next years income and expenses, it would have been helpful to look at the forms with this year's values at the same time. When doing state K1, it would have been helpful to look at Federal K1 worksheets. * In printing for review, it says it will only print the forms being submitted to the govt, but it printed all the worksheets as well. Give us a choice of only the forms or everything before filing and after. * In printing a long return (mine was 110 pages with worksheets), double sided is best, but the estimated tax coupons print 1 to a page, so all are on 2 pages (back to back) and I have to reprint. Why not print them all on one page and save paper. * Don't push to online only

I have used TurboTax for over 40 years. Each year now it seems they make it harder and longer to input the data. I have asked 4 times for the form PATR-1099 to be included in forms. I find the Step-by-Step could be more precise and streamlined with more copied from the prior year information. Last but not least, they need to update it sooner for tax planning purposes and lower the price.

I don't understand why TurboTax doesn't provide much assistance in determining some federal and state differences, for example different amounts for CA capital loss carryover. This subject is a big mystery to me, but I would assume TT designers know how to ask for pertinent data to determine the correct entry.

This year, when you press "Learn More", the information displayed is so tiny that most people over the age of 65 can't read the information without a magnifying glass. There is plenty of blank space on the screen so make the font much larger!! t was very irritating.