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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,817 ratings3,817 reviews
  1. 5 stars47% (1,811)
  2. 4 stars23% (869)
  3. 3 stars14% (528)
  4. 2 stars7% (279)
  5. 1 star9% (330)
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Showing 511-520 of 3,817 reviews
Apr 9, 2026
Reviewer name: TTAX One Problem
4 out of 5 stars
4 out of 5 stars review

T Tax 1 problem

When using the credit card for payment, I could not scroll past the 10th. Month expiration date on my credit card. Had to pick another one that had earlier date than 10th month. Idiotic, however, the turbo tax did a good job I suppose. Will find out soon.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 12, 2026
Reviewer name: Tom999250
4 out of 5 stars
4 out of 5 stars review

TurboTax is essential, but could be improved

For the most part, doing my Federal (with Schedule C) and NC state returns were simple. Places where improvement could be made are: * Handling of K1s on both Federal and State returns * Being able to view forms in a separate window. When doing estimates for next years income and expenses, it would have been helpful to look at the forms with this year's values at the same time. When doing state K1, it would have been helpful to look at Federal K1 worksheets. * In printing for review, it says it will only print the forms being submitted to the govt, but it printed all the worksheets as well. Give us a choice of only the forms or everything before filing and after. * In printing a long return (mine was 110 pages with worksheets), double sided is best, but the estimated tax coupons print 1 to a page, so all are on 2 pages (back to back) and I have to reprint. Why not print them all on one page and save paper. * Don't push to online only

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 22, 2026
Reviewer name: TurboTaxIsNoGood2
1 out of 5 stars
1 out of 5 stars review

TurboTax shouldn't exist.

The fact that Intuit and other companies such as H&R Block successfully lobby to not have the government have its own - free - tax platform is outrageous. I get this software essentially because I have to. Not because I should, but because of good-ol' corporate greed.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
Reviewer name: BIG NO 10000
2 out of 5 stars
2 out of 5 stars review

RIPOFF

If you are purchasing this product to get free filing and discounted state filing - in addition to using it for a second member of your family/household - DON'T !!! I was still charged $65 to file on top of the $95 for the software that was supposed to include this for Federal $0 and state at -$10

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 21, 2026
Reviewer name: Unhappy taxpayer 69
1 out of 5 stars
1 out of 5 stars review

TurboTax continues to frustrate me

User experience still feels early-1990s-like, and the persistent bug of not calculating the mortgage deduction correctly has persisted for at least the past 3+ years. I have to hack it every single year to apply the 750/1M limit correctly. Have been a loyal customer for > 20 yrs, but doubt I will use again next year.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 13, 2026
Reviewer name: conradb212
4 out of 5 stars
4 out of 5 stars review

Still good, but too many solicitations

I've used TurboTax since, decades ago, it was MacInTax. It's still good, but I resent the increasing number of solicitations and upsale attempts. And some of the explanations could be a whole lot simpler. That said, TurboTax is comprehensive, runs reliably and gets me all the tax info I need.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 19, 2026
Reviewer name: MAL475
3 out of 5 stars
3 out of 5 stars review

Charitable Deductions sec of Turbo Tax needs work

I had a large number of charitable deductions to enter into the program. As I reached a high number of entries the system to a point where the program just about crapped out. It took several minutes for the system to react to a single key stroke. I upgraded to the personal/business version and I was able to enter the rest of my charitable deductions without a problem. Several other issues: (1) When entering a number in the charitable deductions section if a typo error was made, it was not possible to backspace and eliminate the character - I had to go back and delete the entire deduction and re-enter it (very frustrating); 2. If you enter donated item data and then enter mileage data, and then come back and try to enter another donated item, the system will not let you do that. You must first eliminate the mileage entry, then enter the donated item data, and then re-enter the mileage data. In previous years you could enter individual trip mileages and associated costs associated with those trips. Lumping all of the mileages together simplifies somethings but it does away with specificity. (3) The categories of donated items are very limited - many things can be donated, such as garden related items, such as home grown produce, purchased topsoil, seeds, etc. (4) the entire program is inadequate when it comes to easily including items purchased by volunteers that are used in performing volunteer activities, i.e., seeds to grow garden produce for donation, printer cartridges and printer paper used to conduct volunteer related paperwork, etc. The only way these things can be currently is to put them in the donated category (of which the categories included in the program do not line up easily with the items (definitions of intangible property or tangible properties are never defined and or they just do not seem to meet what would be definitions that line up with so many things used by volunteers when they perform volunteer activities and which they pay for out of their own pockets. Rest of program is ok - the charitable deductions section really needs some reworking.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 28, 2026
Reviewer name: JFMG
1 out of 5 stars
1 out of 5 stars review

TURBOTAX IS THE WORST EVER!

I HAVE BEEN USING TURBOTAX FOR MANY YEARS AND THIS HAS BEEN THE WORST YEAR EVER. WHEN I HAD A SIMPLE QUESTION "YOU ASKED FOR $5.00 PER QUESTION, UNBELIVEABLE!' THIS IS THE VERY FIRST TIME I AM VERY LIKELY WILL "NOT" BUY NEXT YEAR AND WITH SOMEONE ELSE. WHEN I DID ASKED A QUESTION THE ANSWERS WERE UNRELATED TO THE QUESTION, NO HELP AT ALL. GOOD LUCK?

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 30, 2026
Reviewer name: HED46
5 out of 5 stars
5 out of 5 stars review

TurboTax is Number 1

I have used TurboTax software for several years to prepare my tax returns and a small number of returns for family members and close friends. It is the best tax software program available in my opinion. You don't need to be a tax expert to use TurboTax. You just need to be able to answer questions about yourself and your income and expense situation.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 5, 2026
Reviewer name: moonlight001
2 out of 5 stars
2 out of 5 stars review

bad user interface/experience

In my turbotax, all the icons at the top are greyed out even I followed all the suggestions online. - after I e-filed and accepted both by federal and state, I am not able to view my bank account info. - during filing, not able to see the worksheet and forms.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955