I have been using Turbo Tax Home and Business for over a decade. I find it easy to use, straightforward, and accurate. I have saved a fortune in accountant charges and I learn so much in the process. I feel like I'm more in touch with my business income and expenses, I like to see the figures for myself. I use a MacBook Pro and so far the software is still compatible. It's a 2020 version. I hoping it'll still be compatible next year. Fingers crossed.

When I started my taxes, I had paid for and wanted to use TurboTax desktop. I was somehow taken to TurboTax online instead of TurboTax Desktop. After completing inputting all my information, I wanted to print my return to review it. That is when I realized that I was not in Desktop but on TurboTax Online and that it was going to charge me $298 for TurboTax Online instead of the $130 I paid for TurboTax Desktop. So, I had to loose all my work and start over with DeskTop. This was frustrating. I realize that I should have noticed sooner, but I also feel like TurboTax is really pushing the user to try to get them to use the online version. I don't like that.

I receive pensions from the UK government and a former employer in the UK. I have entered correct contact addresses for these payors. They do not have EIN numbers. I entered 99-999999 as suggested by Chat GPT. These show up as errors in the final review and prevent on line filing. The system is not friendly with regard to income from these sources. Can you add an input form for foreign sourced income and pensions please?

Logical flow of questions in "Walk-Me-Through" mode has become more obscure over the years. Will not permit e-filing if a flagged error exists— but it sometimes flags errors in calculated values, with no guidance on how to resolve the error. There is no "intelligence" to take the user to the actual user-entered input that resulted in the error. Even in "I'll Explore" mode, user is walked through questions that don't seem to be necessary.

The reason I have given TurboTax a high rating is because of the expert advice that needed. From past experiences I should have known not to try and itemize because it always is time consuming and somewhat frustrating. I am always better off financially going with the standard deductions.

I did not appreciate the confusing final filing message stating I could not file as yet. It was referring to an unfinished state tax return but it appeared as if you were not going to let me efile my federal return. The older versions of Turbo recognized that Washington State is a non-income tax state but your new versions cause a lot of unnecessary steps by not recognizing this fact upfront. Hope you can adjust this in the future.

I have used turbotax for over 10 years, this is the first time I used it on a MacBook. I completely filled out the return and was ready to submit when the downloaded turbotax software experienced a glitch and lost/cleared all of the information I had entered. Very frustrating I had to restart from the beginning and will rethink using this product (home and business 2025) again in the future. My MacBook is new less than 2 months old.

First time to do an amended return. It was confusing to file. I appears that it was all filed electronically, to include the IRS and state debiting the same bank account that was previously used for refunds. But your instructions said I had to print, write a check, and mail the amended return. Which is it? Pick one and then be clear about it. I am not sure where I stand on being done. Leaves me questioning TurboTax. Not good.

many aggravations. 1) was told to buy non-resident state tax returns when total income was $320 in that state, way below reporting threshold. 45 minute wait for customer service on the phone to try to resolve. 2) my son has 529 and all of distribution goes to tuition and room and board, which should be tax free. but 1098-T does not report room and board, so difference beween 1098-T and 1099-Q was reported as unearned income and taxed at my rate. no prompt to enter allowed payments not included on 1098-T. big undeserved tax bill!

You no longer allow one free state form/filing? Grrrrr. ALSO, the filing process is long and complicated. What's up with the need to report the AGI??? Please let us know how to write that, with a $, with a decimal point? With a comma or not? I found the AGI easily, but still...a step I'd never seen before. Seemed like a lot of steps in order to file. Double grrrrr. The first time I tried to file, I couldn't because the entire return needed to be updated...please advise me to update at the start of clicking onto the return, rather than interrupt the filing transmittal process.