Turbo Tax would not let me pay my federal tax bill with a credit card. The choice of paying with a credit card is in the software, but it would not take me to the place where I could enter a credit card number!!!! This is INSANE and VERY DISAPPOINTING!! I have loved Turbo Tax up until now.m

Been using Turbo Tax for many years. Wouldn't want to use anything else. It's nice to be able to populate my current years return with past information instead of having to start over every year. One recommendation would be to allow for the option to call a Turbo Tax representative and ask a question without having to pay to do it. Even if you were limited to a certain number of questions that would be okay. Sometimes with all the changes it would be nice to be able to know you are a phone call away.

There needs to be an option to open without updating the program. Especially when you want to open the previous years program to see what was done. This is very frustrating when checking to see how you reported business expenses for the previous year.

I have used TurboTax for over 20yrs now. This year's version is the worst I've ever encountered. Multiple coding issues. Nothing that affected accuracy. Just causing more work than needed. For instance, after entering in a 1099-R (retirement) form, although I had answered NO to a Canadian Pension, it still opened the form and insisted on required fields. I had to back out and delete the form to proceed. (I know it wasn't a mistype on my part, as it occurred twice, once when I did a joint return and again when checking to see if MFS would make our tax situation better.) I also live in a RITA local city, thus required to file a local tax form. Prior to this year, TurboTax did not automatically fill in the form, which is perfectly fine, as you can enter your tax information directly on the RITA site for e-filing. But since many documents do not populate local tax information, TurboTax had issues with those empty fields. Again, lots of unnecessary work on my part. Please, Intuit… get better coders (and better-quality control). Maybe ones not overly reliant on AI for their work.

Turbo Tax calculated penalties for both fed and state, which were clearly not appropriate. Had to contact customer service for help to override. Turbo Tax was not timely updated for a Wisconsin law change, resulting in rejection and need to refile once the error was fixed.

It's overall really good but I think you have some bugs in the health insurance questionnaire section when you click months not insured. Look into that. I've seen complaints online about that from others too. Additionally, you were unclear in the IRA contributions section. I'm not sure why TT said not to enter the contributed amount that was on my W2 saying you already deducted it from my income on the appropriate form. No you didn't. I had to input it manually myself.

Recently retired, I had time to attempt doing my own taxes and saving money not to pay someone. I found TurboTax confusing at first but as I worked through it multiple times, I found that it is extremely easy to do. If one reads and follows directions and gets all the documents needed to populate the information, it's a breeze. If you have questions, there are several ways to find the answers within TurboTax. I look forward to using it again next year since I built my knowledge and confidence this year.

Would be good to have a fully working version ready (or at least some preliminary version of the software) at the beginning of the year. I purchased TurboTax 2026 in Jan 2026 because I urgently needed to do estimations for my 2026 tax return (required for some of my applications). Surprisingly it appeared that some of important sections in the purchased software did not work at all so that I had to do everything manually. Required updates became available only in mid February. For the future versions it would be really good to have a fully working version at the beginning of the year .

I had a problem in completing 8382 form- donatation form, Next I could not process the efile as it a minor question to answer and I don't know what was your question, Next I tried to call a TurboTax site near my home, I tried three times, each time it said call back if you need help. I have been using Turbo tax form for over 15 years, I had no trouble before. You need to go back what was done for 2024 tax return especially with the non monetary donation valuation. All those supportd were miss ing.

On one section of the software, a box was already checked and the program would not let me delete it which caused a huge problem until I figured out how to call up the form then right click on the mouse and then found "override" and clicked on that so I could correct the software's mistake. Took a long time to handle that situation and I wasn't pleased.