I have been using Turbo Tax for several years now and I can confidently say that it is user friendly and easy to use. The federal and state returns I have e-filed have mad e tax preparation easier that having to bring all your paperwork to a tax preparer. I love the availability of Audit Defense as well, as it provides an additional layer of peace of mind in knowing that I am covered in case of an audit.

I find TurboTax to be quite comprehensive. Th only issues I had pertained to using the search function to drill down (foreign income and tax). I actually appreciate the level of detail and the pathways set up for me in order to leave no stone unturned.

I efiled the 2025 federal and two state returns. All were accepted by the taxing agencies. Now I have to amend all three returns. TurboTax says I can't efile the state amended returns because they were submitted using TurboTax but not efiled. TurboTax is inaccurate, totally wrong. The return copies include the notices of acceptance. It is a big ordeal to have to mail three sets of dozens of redundant pages.

Based on a prompt fro Turbotax I decided to try filing online. Only after I had spent an hour working on my return did Tubotax tell me that can't upload your Quickbooks file using the online version. i had to start all over with a desktop return. You people suck.

i RAN INTO SEVERAL SYSTEM ERRORS AS I WAS FILING MY RETURNS. TURBOTAX CRASHED, THEN IT SAID THAT I NEED TO MAIL FORMS TO THE GOVERNMENT AFTER E-FILING, BUT, THE ADOBE ACROBAT FILE OF WHAT NEEDED TO BE MAILED WAS CORRUPTED AND I COULD NOT OPEN IT. YOUR LIMIT OF 3 STATE RETURNS VIA E-FILE IS INCONVENIENT AND INCOMPREHENSIBLE - WHY DO YOU LIMIT THEM?

I had a problem with an up date that was taken care of promptly. The rest of the tax return was easy to do. With the standard deduction as high as it is, it would be nice to have an option to do the standard deduction without entering all of the deductible items.

I have been using and filing my taxes with TurboTax for many years now. It makes the process so easy and clean and efficient. I use the Home and Business version and I have neveer had a problem. I am grateful for what Turbo Tax offers. Keep us h good work!

Needs to be better. Turbo tax has been around for too long to have stupid glitches... forcing a Canadian pension document when im not Canadian with no pension? really? Needs to be smarter with state exemptions for US gov't interest investments. Needs to be better with financial institution importing. I dont want to fix every mistake of the import. It should be streamlined already. If there is a zero cost basis fund, then the system should recognize that, chat gpt shouldn't have to guide me through it. Do better.

I have never found Turbotax particularly easy to use, although we have been using it for many years. I thought their previous help setup was pretty good, though - you pressed help when you were on a particular page and it popped up. I tried using their AI - like putting in a particular schedule # hoping it would bring up help text - no dice. What came up was totally unrelated. I had better luck googling the schedule instructions and got my question answered that way. I suppose that they want you to pay the $60 for getting any real help. Not worth it, though, for just a basic question on a particular form.

GREAT PROGRAM!!! HOWEVER, THE BUTTON TO CHANGE DEDUCTION STATUS, DID NOT WORK. FORCED TO CALL TECH SUPPORT WHO WAS GREAT AND MADE A WORK AROUND BECAUSE HE COULD NOT GET THE BUTTON TO WORK EITHER. SPENT MORE THAN 1 HOUR ON THE PHONE WITH THIS ISSUE?!!