When I want to go back and re-enter some information, I can't find some of the options from the first entry. For example, if I want to go back to reenter 1099-B, the interface is different from the first time. Also, 1099-int and 1099-B are separate in the various items, but when I click on them, they're together, which is confusing.

the program has gotten less user friendly. Especially when it comes to importing investments. I import investments and it keeps telling me they need reviews. This is the 2nd year this has happened. I don't really think this feedback is even being read, but I will send it anyway.

used for a decade it does the job and no calculation errors. wish it did all of philadelphia taxes which I still do by hand. however it could use better coordination between forms as sometimes unneeded forms appear I repeat the process said forms disappear. the download of 1099 from financial institutions are far smaller and often it makes mistake, so its mostly unhelpful as in the end still requires hand fixing

TurboTax generally works well. But there are annoyances. Examples: I live in a no tax state and I have already told the program we have no income from other states. However, TurboTax continuously asks me to download/complete/file a state return. It's irritating. Why do I need to sign onto TurboTax to use the scan your W-2 feature? The repeated sales pitches are also annoying, but I guess you have to expect that. I did file a state return for my mom. Even though Turbotax says a free state return is included, they don't tell you they charge you $25 to e-file it. Very sneaky.

I didn't care for the new layout as I was constantly having to scroll up/down or look for things. When inputting dividends and interest I discovered duplicate files. The process was less friendly than what I've been used to and we've used turbo tax for years. I also had a difficult time transferring last years data but found the import of some information easy and effective.

I have been using and filing my taxes with TurboTax for many years now. It makes the process so easy and clean and efficient. I use the Home and Business version and I have neveer had a problem. I am grateful for what Turbo Tax offers. Keep us h good work!

I have used Turbo Tax for years to complete my returns. Overall, I was pleased with Turbo Tax 2025 desktop. It is easy to download and navigate. The step-by-step instructions are thorough. I did have to call support this year, and while they were helpful when I finally got through, the phone wait time was too long. The chat bot was not useful at all. The final product produced seems accurate, and the e-filing process was very easy. I marked it down due to significant issues I encountered with the foreign tax credit data entering and computations. It caused me to have to start my return over when I was almost done.

TurboTax makes the process easy by transferring previous year's tax information if you used TurboTax to the current year, provides step-by-step guidance through the process, provides deeper information if requested, allows access to the form to make changes, points out errors that need attention, automatic downloads of brokerage information is a time saver, and automatic filing is the icing on the cake.

I have been a Turbo Tax user for more years than I can remember. I must say I was extremely annoyed, this year, that the software was not backward compatible to Windows 10. I am fortunate that I had a Windows 11 computer at another location, that I had to drag home just to do my taxes. Extremely short sighted on Intuit's part, in my opinion. I've already spoken with a dozen people who found other solutions to TT this year. You folks do your customer base a huge disservice with decisions like this. All because MS withdrew support last October? Wow.

Mostly helpful, did not like having to enter and repeat banking information for refunds, this could have been imported from last year's return and a simple confirmation of the same, unless a change was desired, is preferred. Another way to reward repeat customers.