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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars3,703 ratings3,703 reviews
  1. 5 stars48% (1,766)
  2. 4 stars22% (833)
  3. 3 stars14% (515)
  4. 2 stars7% (270)
  5. 1 star9% (319)
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Showing 441-450 of 3,703 reviews
Apr 8, 2026
ARR73
4 out of 5 stars review

Phone Help & Tutorials Desired

The accuracy of the computations is most helpful and the compatibility of the Program from year to year assists enormously. I did not enter any questions as I prefer speaking to an individual versus typing questions due to the fact that "speech" provides better communication and prevents misunderstanding of inquiries' & answers' detail besides saving time. Additionally, I would like for Turbo Tax to re-institute the use of "Tutorials" as was utilized in earlier versions as I have been using the Turbo Tax Program since 2000.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Feb 20, 2026
F12AS
2 out of 5 stars review

TurboTax is taxing and much more expensive

You buy the initial product and then they charge you for state tax return and charge for audit defense and charge and charge and charge if they can. Typical offer a basic product at a low?? price and keep tacking on fees after the purchaser has committed time and resources. Typical stunt

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 12, 2026
Queen Balance
5 out of 5 stars review

Turbo Tax is User Friendly!

I've used Turbo Tax for years and have always been pleased with the results. Although I am a tax profession, it it very user friendly and I think most people would be able to follow along and use it. I've never had the IRS come back to audit me and the only issues I've had have been of my own misunderstandings.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Apr 10, 2026
IronBubba
4 out of 5 stars review

Lower quality than usual

Double clicking an existing 2025 return failed to load screen. Had to instead quit TurboTax, then launch just the app. Once app loaded, open file of tax return. Bad. Have an Arm/M1 based mac. Was forced to install Rosetta to get TurboTax running. This is NOT good. Rosetta does not "uninstall" and I was keeping this mac "clean" for work reasons. You guys lazy.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 19, 2026
Nani77
4 out of 5 stars review

Professional use for personal

I feel some of the enhances you have made makes it harder to enter certain items at times. I understand you are designed for user who need your strict guidance to enter things correctly. As a professional I find this to be a block to entering slightly unusual items/

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 16, 2026
GETsWorseEveryYear
1 out of 5 stars review

Garbage with Form 1116 Lump Sum BROKEN after line.

Appalling. Your Form 1116 for Lump Sums is broken. Stops calculating after line 16. Paid to file State a rip off fee and then found out can't file anything electronically because your form 1116 is broken and needs override. Took 8 hours longer because of your broken software.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 7, 2026
RLH03
5 out of 5 stars review

Love Turbo Tax

I have used Turbo Tax for over 10 years and this year was no exception. With all of the tax law changes, TurboTax had all updates to make this task easy. There was a small glitch when originally e-filing as it was asking for information for a form that was not applicable to us Form 7205. Reading the help comments you had to find it on line 27 of Schedule C which had a filled in 0. Overriding the 0 to leave it blank resolved the problem, and allowed completion of 2025 taxes. I would not choose another brand of tax software. Turbotax is the most thorough, reliable, and ease of use.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Feb 22, 2026
ClearSkies2025
5 out of 5 stars review

TurboTax 2025 for retiree taxes (uncomplicated)

Accuracy: Instructions for some requested information is incomplete and/or incorrect (in particular, investment expenses are requested and are used in generating CA state return; however, there are important qualifications not included in the directions describing what should be entered). Compatibility: worked fine with Apple Silicon Mac Features: access to forms is very helpful in tracking down and understanding deductions Interface: interface is generally good; however, there needs to be better documentation on how to use it.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 14, 2026
gsleep42
3 out of 5 stars review

watch the extra fees add up!

Too much pushing for extra costs. Have to repeatedly decline paying extra for services I don't want. The e-filing cost is deceptive. Make it sound line just $15 for state but after agreeing we find there is an extra $40 (?) "filing fee" in addition to what was already stated. Those fees are not printed when I print the tax package and I can see where I can get to them. No receipt!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
abeaujean
2 out of 5 stars review

planned obsolescence

The software itself if OK, but it is unconscionable that Intuit deisigned the software to require the ultimate or penultimate version of macOS, given that Apple purposefully makes newer versions of their software incompatible with slightly older versions of their hardware. That is, using TurboTax required a software that required a new computer purchase! There is nothing that special about TurboTax what would make purchasing a new computer required. If Intuit keeps up this practice, then this is the last year I will be purchasing their software. And have been using their software for over two decades.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955