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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,813 ratings3,813 reviews
  1. 5 stars47% (1,807)
  2. 4 stars23% (869)
  3. 3 stars14% (528)
  4. 2 stars7% (279)
  5. 1 star9% (330)
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Showing 441-450 of 3,813 reviews
Apr 8, 2026
Reviewer name: ARR73
4 out of 5 stars
4 out of 5 stars review

Phone Help & Tutorials Desired

The accuracy of the computations is most helpful and the compatibility of the Program from year to year assists enormously. I did not enter any questions as I prefer speaking to an individual versus typing questions due to the fact that "speech" provides better communication and prevents misunderstanding of inquiries' & answers' detail besides saving time. Additionally, I would like for Turbo Tax to re-institute the use of "Tutorials" as was utilized in earlier versions as I have been using the Turbo Tax Program since 2000.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Apr 15, 2026
Reviewer name: BTH13
4 out of 5 stars
4 out of 5 stars review

Good, but Needs Some Improvement in Areas

Turbo Tax is a helpful way for a person who understands numbers and taxes to avoid the cost of a professional accountant - and learn about money management. The two areas that were cumbersome were 1) new format for Charitable Deductions' goods valuation and 2) being able to easily locate and get back to Schedule C. Both could be improved.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
Reviewer name: UBERFrustratedFiler
3 out of 5 stars
3 out of 5 stars review

ALWAYS A TRYING EXPERIENCE! - NO COPY/PASTE

ALWAYS A TRYING EXPERIENCE! Can't copy or print any the help pop-up information for later review. Can't copy and paste any field names or data to save in a Notepad file for back reference while completing numerous other steps. There are SO MANY TIMES THROUGHOUT THE PROGRAM WHEN THIS WOULD HAVE BEEN SO MUCH HELP! Instead, you make us manually write down EVERY BIT OF IMPORTANT DATA that we may need to back reference later.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 14, 2026
Reviewer name: Vicki 9
4 out of 5 stars
4 out of 5 stars review

Features

Turbo Tax was fairly easy to use. Some of the features were difficult to access, including how to print. Would also like to have the ability to print individual screens, especially through the final stages of payment, refund, and successful filing notification.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 17, 2026
Reviewer name: FinanceMom
5 out of 5 stars
5 out of 5 stars review

Desktop RULES! Online SUCKS!

I was talked into trying the online version for free. IT SUCKS! I got completely done with my returns and the online version had a glitch in programming for the State return. Since there is no way to go to forms to edit, I had to RE-DO my return in the desktop version. It also does not save so you can alternate or switch back to desktop if something is right in the online program. VERY DISAPPOINTED in the online version and I will be VERY UPSET if Turbotax does not improve the online programming before forcing us al to transition ove.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 20, 2026
Reviewer name: Mac Cat
3 out of 5 stars
3 out of 5 stars review

Best in class, but unreliable for 2025 tax year

I was really disappointed in the 2025 version of TurboTax. I have relied on the program for preparing my own tax returns from the first year it came out. This year was a major disappointment. That is not to say that there were some welcomed improvements and refinement. But, I found mistakes and things the program should have caught, but didn't. I had to carefully review all of my "File" manually to fix many omissions and mistakes, because the program either missed those items or provided a misleading prompt (particularly in the Business income are with regard to mineral royalties). It is also still incomplete with how it handles K-1 (tax sheltered investments). And, I hated having to log into my Intuit account, just to download the 1099 data from my investment companies. Worse, it showed that my 1099-DIV documents had downloaded, but they never showed up on the return, forcing me to execute the entire download process again. That part used to be easier and it never failed like it did this year. I have questions and I have lost confidence in the program. I fear what AI enhancements may to to future versions. Please don't mess up something that used to work so well. I still recommend it, but with a lot of caveats.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 21, 2026
Reviewer name: Crabby Tom
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is a great product

Generally, the software is user friendly, though sometimes a little more explanation to guide the user in answering a question, would be helpful. Intention was to E-file both federal and state AND to electronically deposit into a bank account. Fed was properly sent to my bank, but state sent me a CHECK. Turbo tax wouldn't let me check to see if I forgot to check the box for electronic deposit. Hmmmmm.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 22, 2026
Reviewer name: TurboTaxIsNoGood2
1 out of 5 stars
1 out of 5 stars review

TurboTax shouldn't exist.

The fact that Intuit and other companies such as H&R Block successfully lobby to not have the government have its own - free - tax platform is outrageous. I get this software essentially because I have to. Not because I should, but because of good-ol' corporate greed.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 11, 2026
Reviewer name: vermont native
3 out of 5 stars
3 out of 5 stars review

Timber sales, + places not able to add "details"

Turbo tax does not do timber tax sales justice. Many nuances for the investment, hobby, part time timber grower/seller. Often no 1099 ever given to seller. Some aspects of the new 2025 Turbotax does not, NOT offer the ability to add details on specific capital gains items and other places where it would be good.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 23, 2026
Reviewer name: KEG53
4 out of 5 stars
4 out of 5 stars review

first time issue

I have used this product for years but this year a clinch kept adding in a W-2 that does not exist but was automatically added. This caused a real problem as I had not received a W-2 form for additional statutory income. I finally was able to file listing a zero. I hope I don't get audited!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.