I have been very happy with TurboTax for the last 20 years. There have been some minor issues, but I do a little research and find a resolution in the TurboTax help. I was very disappointed this year to see It's Deductible is gone. That was a great feature that I always told people about. I was also frustrated when I started 2025 taxes and kept getting routed to the online version using expert advice. Most people use TurboTax because they don't need the expert advice. Please continue building a product for those of us who are comfortable using TurboTax without expert advice.

I have used Turbo Tax for over 10 years and this year was no exception. With all of the tax law changes, TurboTax had all updates to make this task easy. There was a small glitch when originally e-filing as it was asking for information for a form that was not applicable to us Form 7205. Reading the help comments you had to find it on line 27 of Schedule C which had a filled in 0. Overriding the 0 to leave it blank resolved the problem, and allowed completion of 2025 taxes. I would not choose another brand of tax software. Turbotax is the most thorough, reliable, and ease of use.

Your Easy Guide and system do not handle 1099-K1 and Foreign Tax credit correctly. Information does not pass through as expected. As a result, there are errors that need to be manually corrected. Very irritating. Please get your development team to improve the product, or you will lose me as a customer.

I've used Turbo Tax for over 20 years with no problems until I got remarried to a person who didn't have a Social Security Card. Wo I submitted a W7 for a TIN but had to do this through the local IRS office. I did get the TIN number a few weeks later and was left with the option of having to do video interview to verify my wifes identity. Which we had done when we went into the IRS office. We got an acknowledgement verifying her ID but Turbo Tax wouldn't allow us to resubmit and apparently doesn't have an automatic was to communicate with ID ME. After another IRS appointment we were told that we had to physically mail in the Turbo Tax 2024 paperwork to Ogden, UT. We did and our UPS Tracking confirmed that it was picked up at the PO Box. That was six months ago. We have not received any communication from the IRS about even it being received. After a couple of more months we set another IRS appointment and were told that we should just resubmit the electronic form. Unfortunately, the IRS wouldn't accept the form now that it is late 2025. So, I set another IRS appointment and they over the course of 1 year, even the IRS couldn't tell me where my Tax Forms were. They recommended that I mail it back in a Fourth Time. I came prepared with the updated form and the Portland Office mailed my form in. Moving on to filing for 2025 I'm stranded because one of the questions that is being asked is what my AGI was for 2024 and since the iRS hasn't gotten to my 2024 forms 2025 was REJECTED. Seems like a silly thing to uphold my Refunds. Turbo Tax has a long way to go dealing with Immigrants coming into our country legally and doing everything that they can to do it right we are getting penalized for Turbo Tax not getting the notifications from ID ME that should've immediately allowed us to move forward. In addition, holding up future returns because of the ADI question is absurd.

I think your the software should be self-contained when looking for information about fixing an error. I felt like I was on a wild goose chase trying to figure out what the line item was for that needed correction, and where it was in the return. There was no context for the errors to fix.

CA tax module does not handle IRA distribution well. My 1099-R Col 16 is empty, software said just use the $ amount in Col 1 or 2 to put it in Line 4 --IRA distribution adjustment. It made a big refund for me, but I know this is not correct. After reading the rule of federal and CA, both treat taxable the same way, there should not be an adjustment to put in Line 4. I put zero in Line 4 and it show due amount for me.

I shouldn't have to enter repetitive information multiple times. Why do I have to enter bank account information four or five times? Why do I have to enter my name just as many times? My name doesn't change in the time it takes to do my taxes. Pass word needed should be more descriptive. I had to call to find out the password needed was the one I sign into my computer. How stupid.

In general a good experience. I which the expense categories were closer to reality, so that I didn't have to open the helper windows all the time to see what expense fits where. I also lost lot of time with the broken form 1116 before I researched and became aware that there was an update that had not yet landed.n I would appreciate an extra function that gives the user an overview of the income and expenses as ty go, so that a comparison with my own records is possible. The explanations and input method for the deduction of foreign taxes is cryptic and very difficult so follow. I had no problems the only compatibility I used, the upload from my financial institution which worked seamlessly. The State Taxes section (CA) is overloaded , I wish that the most common cases would be shown first before one has to search through all the dozens of deduction cases.

It's overall really good but I think you have some bugs in the health insurance questionnaire section when you click months not insured. Look into that. I've seen complaints online about that from others too. Additionally, you were unclear in the IRA contributions section. I'm not sure why TT said not to enter the contributed amount that was on my W2 saying you already deducted it from my income on the appropriate form. No you didn't. I had to input it manually myself.

Mostly great, but there is no way to Enter SEP IRA. Also all the instructions both within the product and online about how to find where to enter SEP IRA are completely wrong and have been for years. People keep giving you guys feedback and you just keep posting the same wrong answer. Frustrating. Otherwise decent product.