I would have liked to upload a pdf copy of all my tax docs and let the program enter all the info from those docs. I had to enter many of them manually. And if there was an area to upload all of my documents, I couldn't find it. Other than that, it was a great service.

Turbo Tax is a helpful way for a person who understands numbers and taxes to avoid the cost of a professional accountant - and learn about money management. The two areas that were cumbersome were 1) new format for Charitable Deductions' goods valuation and 2) being able to easily locate and get back to Schedule C. Both could be improved.

I've been using TurboTax since the days of floppy disks. I've never had problem. My wife has her own business and the appropriate version allows me to include her income with reasonable effort. Basically, I find TurboTax straightforward to use and I trust it's doing my taxes correctly.

I purchased tlurbotax and wanted to use annually. However, your continued attempt to sell me some person who has not seen or know of my tax situation is stupid and an attempt to hide what you are and that is more concerned about how much money you can generate vs having forms competed and system functioning well. You need to fire your product manager and the head of IT for your program. It is terrrible. I will not continue to be taken advantage of by you and your alleged product. One time at end do you want to pay for some assistance would be more than adequate.

TurboTax help is often incorrect and misleading. So far as I can see, there is no way to use the desktop TurboTax and import the completed desktop TurboTax file into online TurboTax. TurboTax desktop makes mistakes, for example, after importing 1099-R forms the taxes paid on the IRA and 401k distributions was not captured.

Not good. No one told me I could never again download turbotax desktop unless I used Google Chrome—a ver insecure platform that comes with many ways fro all sorts of nonsense companies to get your data. I sent a few hours on the phone trying to download my desktop version, which I have been using since 2013. I use MAC and am up to date, I even bought a new mac this year so I could continue to do taxes with you. But when it came finally to filing, I was not permitted to get the supposedly free audit help because I do not use Keychain, and did not have a keychain code with which to add this option. Only by checking NO would the request get out of the way so I could file.

Overall continue to love the TurboTax Home and Business product. I have two recommended areas of improvement: 1) provide a search option to search forms and the tool for specific keywords. This would have saved me over an hour of frustration and an ultimate call to your technical support to find where the new 2025 SSA tax deduction was being addressed. 2) there are still bugs that show up in the final review that the Interface did not ask me about during the input process that I had to struggle with, namely depreciation on a second vehicle that was used for my wife's business. It was in a crazy loop and I finally found a way out.

Turbotax has continued to be easy to use. And it seems thorough through the interview process. The only reason I didn't give it 5 starts was that they lost a really useful feature for someone who itemizes. The ItsDeductible feature. Now it makes charitable donation calculations hard again. Bummer that they took a step backwards in functionality.

Normally review TurboTax Home & Business with 4 or 5 stars. 2 stars for 2025 because of the bugs affecting (or lack of features to support) ICHRAs and the healthcare marketplace. I had to mail hard copy returns after making manual corrections to form 1095-A and 8962. TurboTax kept forcing a premium tax credit refund even though I am not eligible for the refund because I was covered by an ICHRA. Very disappointing and sucked up a ton of time!

I was frustrated that the ability to enter 1099-R data and new business assets was not ready in mid-January. I signed up for email alerts as to when those forms were ready, but never received any emails. I was still getting the messages that those forms weren't available on Feb 21, 2025. I shut down and restarted my iMac computer. Then when I opened Turbo Tax it updated and I had no problems. It seems that TurboTax was not automatically updating prior. Each time I opened Turbo Tax from mid January to Feb 21 (prior to the iMac restart), it never checked for updates, Turbo Tax just opened.