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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 421-430 of 3,740 reviews
Apr 1, 2026
Reviewer name: 2025 turbo tax problems
3 out of 5 stars
3 out of 5 stars review

something wrong with the number of files I use

We should have 5 federal returns we can file via turbo tax - - and Ii get maximum filing reached at number 4 - - and then it says filed, and after a bunch of screens i go through, it comes back and says filing status reached - - there is something wrong here

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 28, 2026
Reviewer name: VOLFARMER
2 out of 5 stars
2 out of 5 stars review

BECOMES LESS ATTRACTIVE EVERY YEAR

VERY DIFFICULT TO AVOID "ON LINE RETURN"!! I USE DESKTOP AND WILL NOT USE ON LINE!! RESULTS ARE GREAT, BUT USE BECOMES MORE DIFFICULT EACH YEAR, I EXPECT TO DOWN LOAD TO DESKTOP AND SHOULD NOT KEEP GETTING "CONTINUE ON LONE". PLEASE CORRECT THIS FOR NEXT YEAR. I HAVE USE THIS TAX SOFTWARE EVEN BEFORE INTUIT BOUGHT IT OUT. KEEP IT SIMPLW STUPID.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 15, 2026
Reviewer name: Madan 45
4 out of 5 stars
4 out of 5 stars review

Turbo tax is very useful but some glitches can wea

I had a problem in completing 8382 form- donatation form, Next I could not process the efile as it a minor question to answer and I don't know what was your question, Next I tried to call a TurboTax site near my home, I tried three times, each time it said call back if you need help. I have been using Turbo tax form for over 15 years, I had no trouble before. You need to go back what was done for 2024 tax return especially with the non monetary donation valuation. All those supportd were miss ing.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Apr 13, 2026
Reviewer name: Sho1123
5 out of 5 stars
5 out of 5 stars review

This survey format Suck

Even with your great software, I have to sweat in order to finish it. I used the Life Experts, it is good. Some hints for me to finish it in a new way. Google could have done the same for me. But I do not mind using your expert. TT is missing a Text-SEARCH feature within a form. Also annoying is in Form mode, no Search icon even to search the form name. BTW, this survey is very bad UI and UX

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 19, 2026
Reviewer name: SeaJay2
4 out of 5 stars
4 out of 5 stars review

TurboTax makes it easy!

I have been using TT for many years because it makes tax return preparation easier than done by hand. This version says that I have already efiled five times. I have not; I have efiled only once. TT will be getting a call. Plus, Melanie helped immensely with 1099-B when it would not download. These are two areas TT could fix to make this easier. cjf

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 23, 2026
Reviewer name: RWM 2026
5 out of 5 stars
5 out of 5 stars review

Still great software

I have been using Turbo tax since 2006. For the most part it has been easy to use and follow. This year's update seems to have been in better shape with it's early release. No major issues. Online help and documentation of issues that have been addressed for others have been able to help me. Better this year than 2024.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 19, 2026
Reviewer name: Old School 1963
1 out of 5 stars
1 out of 5 stars review

Hard to find download version

While I have used the product faithfully over the past 30 years. Intuit assumed everyone would only opt for the cloud version, NOT ME. I wanted the downloadable version and the management team made it near impossible to find the downloadable version. I think their practice of moving everyone to a cloud based solution is for the birds.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Mar 20, 2026
Reviewer name: Mac Cat
3 out of 5 stars
3 out of 5 stars review

Best in class, but unreliable for 2025 tax year

I was really disappointed in the 2025 version of TurboTax. I have relied on the program for preparing my own tax returns from the first year it came out. This year was a major disappointment. That is not to say that there were some welcomed improvements and refinement. But, I found mistakes and things the program should have caught, but didn't. I had to carefully review all of my "File" manually to fix many omissions and mistakes, because the program either missed those items or provided a misleading prompt (particularly in the Business income are with regard to mineral royalties). It is also still incomplete with how it handles K-1 (tax sheltered investments). And, I hated having to log into my Intuit account, just to download the 1099 data from my investment companies. Worse, it showed that my 1099-DIV documents had downloaded, but they never showed up on the return, forcing me to execute the entire download process again. That part used to be easier and it never failed like it did this year. I have questions and I have lost confidence in the program. I fear what AI enhancements may to to future versions. Please don't mess up something that used to work so well. I still recommend it, but with a lot of caveats.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Feb 17, 2026
Reviewer name: Voyager3
5 out of 5 stars
5 out of 5 stars review

TurboTax is the number one best!

I've been using Turbo Tax for years for my business. It's so easy once you answer all the questions. I see it's free to regular users, but I always buy Home & Business. Thanks for keeping it simple, because I saved hundreds of dollars through the years of using it for my business. Thanks again

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Feb 10, 2026
Reviewer name: Bashcraft
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is #1

I love Turbo Tax!! Easy to follow instructions, I like it tracks for errors and helps me fix them. It has help guides that are helpful. I Like everything about it, please don't make a lot of changes as it works perfectly for me. I have tried other Tax software and Turbo Tax is by far the best!! Thanks for making a great product.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We're thrilled that you chose to file with us this year! Thank you for making the move to TurboTax—we're here to make your filing experience smooth and stress-free.