I have been using Turbo Tax for years and it is excellent. I like the way it walks you through topics. This is the first year I had some glitches - it insisted that I had a Canadian social security account. I have researched and there is nothing in my files past or present that would lead it to come to this conclusion. I had to keep deleting the reference.

User experience still feels early-1990s-like, and the persistent bug of not calculating the mortgage deduction correctly has persisted for at least the past 3+ years. I have to hack it every single year to apply the 750/1M limit correctly. Have been a loyal customer for > 20 yrs, but doubt I will use again next year.

The best thing that I liked about this year's tax return is that I was able to pull all the information with the exception of a few banks all of the interest in all the dividends and all of the sales of stock and we're automatically transferred into the return I feel that is great. I also sent in a note about my state income tax and you charging me $15 to file it I do not feel this is correct tha thank you. thank you.

Consistent and reliable product; however, I don't like the fact that some screens "blow up" the magnification to appear huge compared to the general input screen. For example, the screen that let's me choose what to work on has normal size fonts/ magnification for pension, but when I select "edit" the pop up screens for pension have huge font/ magnification. This is very frustrating to deal with. Please fix this for the desktop software.

You have made it more difficult to enter the interest and dividends by not just having them appear, one after the other, for input. You have the list - use it as you did before. Do not mix interest and dividends in alpha order. That's not the way they are worked with. Why ask me for totals that are in the already input data to determine estimated payments when you are going to give me the options with percentages related to last year? I paid for the state filing, but the explanation only said the federal had been filed. I guess I wait and see if you filed the state. Overall, the product was a step down from last year.

It has been a bit of a learning curve using TuboTax Home & Business desktop version. This was my second year using it to prepare my forms and e-filing. I had less questions this second time. It works great and it is a great tool for those who do not want to use a CPA or tax-preparing store. But there is some room for improvement to make things a little easier for users to navigate.

Your service this year is terrible! Multiple error messages! Multiple freezing up issues with the desktop version! You advertise the heck out of the online version, but that isn't even for small businesses. And then I get all the way to then end of my finishing taxes and TurboTax has a loading issue just to pay the state filing fee! Talk about poor service.

I have always had good experiences filing my taxes through TTAX. I hope your excellent software continues to live up to this high bar set during previous experiences. I would like it to be easier to safe my tax return on my local drive and be able to open these nor access these files easier. TTAX has appeared to get more complicated over the years. This may be the fault of the tax laws and government processes, but it seems to get more confusing each year.

Overall great product; however, I had to create my return on Windows 10 running on iMac Desktop with Parallels since I don't have/nor want Windows 11! As such, it seems that the TurboTax file download didn't work on this configuration as I had to manually download and print the tax docs from all my financial institutions. Also, the fact that TurboTax 2025 won't run on Windows 10 was announced very late in the year requiring a work around for Windows 10! Not good! Otherwise, I would have rated it 5 stars.

I've used TurboTax for many years (probably top 5% of all your user base) and I love the product and have always found it useful and relatively intuitive. However this year (and I think last as well), I became extremely frustrated with having to enter information in my state tax return that should have been known by TurboTax. This created a lot of additional time flipping back to my 2024 return (128 pgs) looking for info and hoping I got it right. Yes, I know this is the 2024 return, but you accessed this return in order to populate my 2025 return in the beginning - so yes, you do have access to this information.